Hello Silky レビュー 

98
•
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️ Hello Silky LED Light Therapy Mask Plus – My 1-Month Review I’m 66 and have been using the Hello Silky LED Light Therapy Mask Plus for one month. I’m already noticing some... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used the LED face mask 6 days a week for 10mins a day on mode 6 for the last 6 weeks. I was initially skeptical about whether it would make any differences, however, have noticed I no longer ge... もっと見る

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5つ星のうち5の評価

I've had a very seamless and positive experience with this business from the product quality, yielding some great results with their LED red light devices and have purchased their IPL device as well.... もっと見る

企業が回答しました

5つ星のうち5の評価

Customer Service are amazing! Very quick response time. I previously bought a Hello Silky LED mask about 5 years ago and was very happy with it. Given that I had a good experience previously, I decide... もっと見る

企業が回答しました

企業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 640394574

  1. 健康・美容製品店

当該企業による記述

At Hello Silky, we’re dedicated to helping you achieve professional salon-quality results right from the comfort of your home. Our innovative beauty devices, including our best-selling IPL and LED therapy masks, have been meticulously designed to deliver effective, long-lasting results for smoother skin, clearer complexion, and overall radiance. Backed by thousands of glowing customers, we take pride not only in the results our products deliver but also in providing outstanding customer support. We are here every step of the way to ensure you have an incredible experience. With a risk-free 90-day money-back guarantee, we are confident you’ll love the transformation you’ll see with Hello Silky products.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

98件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.7

すべてのレビュー

(98)

過去12か月のレビュー数: 27件

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5つ星のうち5の評価

Easy and it works!

Great experience so far. I have been using the IPL HAIR REMOVAL HANDSET for about 3 weeks and can already see a difference with my leg hair which is slower to grow back and softer. It is quick and easy and pain free. I got the IPL GLASSES which work brilliantly. I am looking forward to hair free legs for summer!

2024年7月29日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Bronwen,

Thank you for sharing your experience with our IPL Hair Removal Handset!

We are thrilled to hear that you're already seeing a difference after just three weeks of use and that the IPL Glasses are working brilliantly for you.

We look forward to hearing about your continued progress!

If you need any assistance, please don't hesitate to reach out to our team.

Best regards,

The Hello Silky Team

5つ星のうち5の評価

5 weeks of using the IPL hair remover…

5 weeks of using the IPL hair remover and results are pretty amazing. My hair grows much slower and on some areas does not grow anymore, even where I normally have dark corse hair. The device has skin cooling which makes the treatment very comfortable. Love it!

2024年7月26日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Dear Nicola,

Thank you so much for sharing your experience!

We're thrilled to hear about your results with the IPL and delighted that you love the product.

If you have any questions or need further assistance, feel free to reach out.

Thanks again for your feedback!

Hello Silky Team

5つ星のうち5の評価

Absolutely love.

Absolutely love the cooling bundle. The Save IPL HAIR REMOVAL FREEZING EFFECT is amazing. I would highly recommend. 10/10. I only have to shave once every fortnight instead of every 3 days!!

2024年7月19日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Mel,

Thank you so much for taking the time to leave a review!

We're thrilled to hear that you love the Cooling Bundle and are enjoying the benefits of the IPL Hair Removal and LED light therapy. It's great to know that it's made such a difference for you!

Your recommendation also means a lot to us.

Thanks again for sharing your experience!

Hello Silky Team

5つ星のうち5の評価

Amazing products and service

Amazing products and service! I started with the LED Light Therapy Plus Mask which after the first week of use I noticed tightening of my skin and improvement of skin texture, then I purchased the Cleansing Brush! Wow these products work so well together and I am happy with the results so far. The cleansing brush has reduced my blackheads and my skin looks and feels so much healthier. It also preps my skin so I now get faster results when using my LED light therapy mask. I also love the fact that the cleansing brush is waterproof and i can use it daily in the shower. I can’t recommend these products enough!!! Thank you Hello Silky ♥️

2024年6月9日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Thank you so much for your review and support Nicole! We are happy you've enjoyed all your products. If you require any assistance from our team, please do not hesitate to reach out!

5つ星のうち5の評価

A great company and product

My whole experience with the Hello Silky company was great my shipment was fast and the response time towards my questions or concerns were answered in what felt like seconds. I purchased my first ever IPL from them and it's been great little to no pain with fast working results. They do have a great selection of different products with reasonable prices all in all I would purchase again. Definitely recommend if you wanted to try at home IPL for the first time.

2024年1月23日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Dear Mellisa,
Thank you so much for taking the time to share your experience. We appreciate your kind words about our product selection and reasonable prices. We're thrilled to have earned your recommendation, and we look forward to serving you again in the future.
Thank you again for choosing Hello Silky!

5つ星のうち5の評価

♡ Hello Silky IPL hair remover ♡

I've truly enjoyed my expierence with Hello Silky and I'm happy with the results so far. ALMOST painless and after only 2 sessions a week for 8 weeks, I can definitely see a difference. Especially when I compare bare skin areas to my leg hair by my tattoo. I let my hair grow out a tiny little bit before i start, so I can see the hairs burn and curl and know it's working.

2024年1月19日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Jess,
Thank you so much for sharing your experience with Hello Silky! We're thrilled to hear that you've found the process almost painless and are seeing noticeable results after eight weeks. Your feedback truly means a lot to us.

5つ星のうち5の評価

Lovely, well-priced products

I had tried in salon LED treatments before and loved them but given I live in a country town where access to the nearest salon that offers this service is about an hour drive, I felt the need to purchase my own. I compared several different products across different companies finally landing on Hello Silky.

I purchased the LED Therapy Mask Pro and not only was it a great price, but it's a really great product with so many different light settings. I feel so relaxed after a hectic day when I put this mask on which is an added benefit. I also have the cleansing brush and it is so great to give my face a lovely massage and actually seeing the dirt come out of my skin.

The customer service has also been really lovely. Highly recommend!

2024年1月11日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Amy, we are glad your experience has been this positive! Thank you so much for sharing! 🥰

5つ星のうち5の評価

Led light therapy mask

I started using a Led light therapy mask plus by Hello Silky about a year ago... I have been very pleased with my results. I have acne prone skin and since using this mask my break outs have reduced dramatically. It's very comfortable and easy to use and very relaxing... I look forward to my Led mask sessions! Just recently I contacted Hello Silky regarding another product and they were very helpful and quick to reply. Highly recommend Hello Silky!

2023年12月13日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

We are so glad to hear that Megan! Your review means the world to us! Thank you for sharing. 🥰

5つ星のうち5の評価

So far the product is great!

So far the product is great!! Need to keep using to see the full results. Thanks again to the Hello Silky team for sending me a replacement cable 🥰☺️

2023年12月2日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

You are most welcome! Thank you so much for sharing! 🥰

5つ星のうち5の評価

Hello silky is such a professional…

Hello silky is such a professional business I have been responding to each time I have sent an email I have been offered deals and gifts and treated like a star !! Thank you so much hello silky you guys rock

2023年9月21日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Thank you so much for sharing your experience... We are so glad to hear that! ❤️

5つ星のうち5の評価

IPL Pro review

I have had the IPL Pro for 3 weeks and have already noticed such a difference in hair growth.

2023年4月22日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Thank you for sharing Laksmi! We are glad to hear that you are seeing results this quickly. 💕

5つ星のうち3の評価

I just received my IPL device and while…

I just received my IPL device and while I was excited to use it, I found out the hard way it can not be used on tattoos (didn't read the warnings first which is my bad). Both my legs have tattoos on them so find it kinda pointless in continuing to use the device. It would be helpful if this was mentioned on the website for people like myself who are tattooed.

2022年5月14日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Christine,
Thank you for your feedback! We are sorry that IPL is not suitable for you! IPL should not be used on tattoos as stated on the product's FAQs page on our website and the device user manual.
If you have further enquires, please do not hesitate to contact us at hello@hellosilky.com or via our website live chat! :)

5つ星のうち5の評価

Very happy with my purchase

Very happy with my purchase. My mask has fined my lines and decreased my dark spots. 30 mins before bed is my time and it's worth the while. I have even fallen asleep with it on many times. Also customer service is top notch. Very prompt and friendly always. Another order is coming my way. If you are hesitant sont be.. I have been complementedany times since using. Very happy

2022年4月4日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Thank you so much for your feedback Danielle! We are glad to hear that you are achieving great results with our products! We look forward to assisting you again in the near future!

5つ星のうち5の評価

Classic IPL handset!

I have noticed such a difference in my hair growth under my arms and there are also patches that are starting to not grow back! I am on my 8th week and seeing a good decrease, will continue to use and top up areas every now and then but amazing all round!
I also use this device on my bikini line and have again noticed such a difference!
Would recommend to anyone!

2022年3月25日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Thank you for your feedback and support Zoe! We are glad to hear that!

5つ星のうち5の評価

Love my IPL PRO

Love my IPL PRO. Two months of regular use and my hair growth has reduced about 50%. Worth every penny.

2022年3月10日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

That's awesome to hear Marisa. Thank you for your support! :)

5つ星のうち5の評価

I've been using my led mask plus

I've been using my led mask for the last 3 weeks and I can say it's the best investment made in my skincare. The mask is made of silicone, so easy to use all over the body. Can not recommend Hello Silky enough!

2022年3月9日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

We are glad to hear that Chelsea. Thank you for your support!

5つ星のうち5の評価

Couldn’t be happier with my my…

Couldn’t be happier with my my purchase. I reached out to this company with many questions before buying and they were quick to respond on this live chat. Super helpful service.
I received my mask, IPL device and teeth whitening device surprisingly quickly. My skin is much better, my hair is about 40% gone, and my teeth look as if I had gone through an expensive whitening procedure at the dentist. Consistency is key when using these products.

2021年12月5日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Emily,
Thank you so much for sharing your experience! We are glad to hear that!
If you have any queries, please do not hesitate to reach out! :)

5つ星のうち1の評価

I have used my IPL PRO religiously for…

I have used my IPL PRO religiously for 4 weeks now. The website reviews says you will see a difference after 4 weeks. However, I find I am shaving my legs and other private areas more often now. I thought the hair would at least go abit finer, like the clinics.
I am really hoping i will see better results after 6-8 weeks, otherwise I will definitely be returning this.
Really thought my days of going into laser clinics were done.

2021年12月3日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Jean, thank you so much for your feedback. IPL does take some time to work. Four weeks is a little too soon for any form of at-home IPL hair removal. Some people may see reduction within this time, though this depends on many factors such as hair colour, skin type/tone, the area treated, etc. Can you please confirm your order number to verify your purchase? We hope to hear from you soon!

5つ星のうち1の評価

I’ve bought the IPL Laser Hair Removal…

I’ve bought the IPL Laser Hair Removal Handset PRO. I used it 5 times. I could not see any difference in in hair growth and thickness. Used in many areas as leg, armpit and groin. This is really frustrating, because I bought it to not use anymore the blade.

2021年11月25日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

RESPONSE UPDATE: Hi Maria, we still haven't heard back regarding your IPL device. We would love to learn more about how the device is being used and ensure you get the best possible results. We hope to get a response soon!


Hi Maria, thank you for your feedback. We are sorry to hear that you feel that way.

IPL is a process that requires quite a few sessions before hair reduction become visible. This is true for any form of long term hair removal.

Our records indicate that your parcel was delivered about five weeks ago, which is definitely a short time for IPL to be effective.

We have sent you an email with some questions about your hair type/colour, skin tone as well as the way the device is being used to ensure the handset is operated correctly and you get the best possible results.

We look forward to hearing back from you.

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