Hello Silky レビュー 

98
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️ Hello Silky LED Light Therapy Mask Plus – My 1-Month Review I’m 66 and have been using the Hello Silky LED Light Therapy Mask Plus for one month. I’m already noticing some... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used the LED face mask 6 days a week for 10mins a day on mode 6 for the last 6 weeks. I was initially skeptical about whether it would make any differences, however, have noticed I no longer ge... もっと見る

企業が回答しました

5つ星のうち5の評価

I've had a very seamless and positive experience with this business from the product quality, yielding some great results with their LED red light devices and have purchased their IPL device as well.... もっと見る

企業が回答しました

5つ星のうち5の評価

Customer Service are amazing! Very quick response time. I previously bought a Hello Silky LED mask about 5 years ago and was very happy with it. Given that I had a good experience previously, I decide... もっと見る

企業が回答しました

企業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 640394574

  1. 健康・美容製品店

当該企業による記述

At Hello Silky, we’re dedicated to helping you achieve professional salon-quality results right from the comfort of your home. Our innovative beauty devices, including our best-selling IPL and LED therapy masks, have been meticulously designed to deliver effective, long-lasting results for smoother skin, clearer complexion, and overall radiance. Backed by thousands of glowing customers, we take pride not only in the results our products deliver but also in providing outstanding customer support. We are here every step of the way to ensure you have an incredible experience. With a risk-free 90-day money-back guarantee, we are confident you’ll love the transformation you’ll see with Hello Silky products.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

98件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(98)

過去12か月のレビュー数: 27件

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5つ星のうち5の評価

Game changer

I've been using my ipl machine for a few months and WOW! Game changer
It takes a few goes but my upper lip hair is nearly non visible!!
Highly recommend for us girls with hair in the wrong places

2021年11月19日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Amanda,
We are glad to hear that you are seeing these great results using our device!
Thank you so much for sharing your experience!

5つ星のうち5の評価

I love my led mask

I love my led mask. I've used it for 3 weeks now it has made a big difference on my skin. I'm 56 and I can see a reduction on fine lines and some other blemishes.
I live in QLD and delivery took less than two days. Very impressed.

2021年11月10日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Meghan,
We are so glad to hear that!
Thank you for sharing your experience.

5つ星のうち3の評価

Almost 2 weeks still no package

Did wait a long time for package but finally arrived 😃

2021年11月8日
Hello Silky ロゴ

Hello Silky からの回答

Hi Hayley,
Thank you for your feedback. Your parcel was dispatched on the day your order was placed just over a week ago, and it's now in NZ waiting for delivery by NZ post. Your parcel is on time for delivery. Kindly contact the NZ Post using your tracking details for current delivery times in your area.
If you have any questions, do not hesitate to let us know.

5つ星のうち3の評価

I had ordered ahead of time and was not…

I had ordered ahead of time and was not kept alert by email that there was a delay and stock had run out i only found out myself by emailing tp b told i will.have to wait again till in stock

2021年11月7日
Hello Silky ロゴ

Hello Silky からの回答

Hi Filipo,
Thank you for your feedback.
Your item was dispatched soon after your order was placed, and it's now in NZ waiting for delivery. This shipping process from Australia to NZ has only taken less than one week.
Can you please rectify if your feedback relates to an order placed at our store as the status of your order seems to be in perfect order?
We hope to hear from you soon :)

5つ星のうち1の評価

I bought the ultimate package

I bought the ultimate package. IPL machine did nothing for hair growth and i tested it in one arm as a control. The LED mask is contraindicated for thyroid conditions which was not stated in the website per purchase. In only found out when i opened the box and read the blurb. The face exfoliator is ok. I’m leaving a review here because it looks like hello silky website only publishes 5 star reviews which gives the wrong impression of the product. Very unhappy with purchase.

2021年11月7日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Imogen,

Thank you for your review. 

We are sorry to hear that you feel this way. As mentioned in our emails, Thyroid patients can use LED light therapy so long as they get their doctors approval. This is also stated on our LED therapy FAQ page. You can learn more about frequently asked questions by using the link below. 

https://www.hellosilky.com/pages/led-light-therapy-faqs

Most LED therapy devices will either recommend not to use it or get your doctor to review it for your safety. 

As for our IPL device, it uses IPL technology which is proven to work when using it correctly. We’d love to have the opportunity to help you use it properly to archive the best possible results. 

With that said, we are proud to offer our customers a 90-day money-back guarantee on all purchases. You can learn more about our policy using the link below to qualify for a return and a refund. 

https://www.hellosilky.com/pages/90-day-risk-free-trial

We’d love to hear from you soon! 

5つ星のうち5の評価

blown away!

My ipl device is great! I’ve used it for around 6 times and my hair growth is reduced by a lot. Worth every penny.
The packaging is really cute and instructions are super easy to follow. I’m recommending it to everyone now!

2021年10月7日
自発的なレビュー
5つ星のうち5の評価

Amazing brand

I absolutely love all the products from Hello Silky and definitely would recommend them to anyone. I also want to say how amazing their customer service is. They are always prompt to respond to emails and are very friendly.

2021年8月4日
自発的なレビュー
5つ星のうち5の評価

Amazing product

Such an incredible product this IPL device from Hello Silky. Very easy and quick to use plus the delivery is was fast. No pain, and instructions are super clear. I love the cute packaging too. Hair reduction on my legs, armpits and bikini were already visible after only 4 uses and I’m now on session 7. Can’t wait to see the rest!

2021年7月31日
自発的なレビュー
5つ星のうち5の評価

Everything about this product is A+

Everything about this product is A+
The companies communication level was swift and so friendly but the product itself is the best thing I’ve done for myself.
Comments on my skin were almost immediate. This has become the number one part of my nightly quiet time self indulgence lol

2021年5月19日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Kim, thank you so much for your feedback!
We are glad to hear about your experience! ☺️

5つ星のうち5の評価

I just received my Ipl hair removal…

I just received my Ipl hair removal device it didn’t take long for it to get here I live in Newfoundland Canada I haven’t tried it yet it was packaged professionally I can’t wait to try it will write another review and let you know how it went

2021年5月5日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Dear customer,
Thank you so much for your feedback! We are glad your product has arrived in a timely manner.
If you have any questions about our products, please do not hesitate to let us know!
Happy IPL hair removal!

5つ星のうち5の評価

Excellent Store

I don't usually write reviews, but these people at Hello Silky deserve it! I purchased their HomeSet (led therapy, ipl device and cleanser) and wow!!
The items arrived literally 24 hours after I placed my order. I'm from Melbourne, Australia. I started using the led mask right away for my hormonal acne, and after only 2 weeks, it has made such a big difference on my face. I use it in combination with the facial cleanser the set came with.
As for the IPL machine, I've only used it three times, so too early to see hair reduction however when I do my sessions, it feels like doing it at a salon but without the pain. So I'm sure I'll be seeing results very soon! I also had some questions about using the devices and got an answer right away.
I wish buying online was always this great!

2021年2月24日
自発的なレビュー
Hello Silky ロゴ

Hello Silky からの回答

Hi Teagan, thank you so much for your feedback!

We are glad to hear about your experience.

Do not hesitate to reach out to us if you have further queries!

5つ星のうち3の評価

Slow delivery but worth the wait

Took 2 months to arrive (NSW to QLD) and had an overseas power adapter. But the IPL Itself was professionally packaged and works exactly as expected (once an adapter is purchased from elsewhere)

2020年6月12日
自発的なレビュー
5つ星のうち4の評価

Love it

Great product. Took a while to recieve it and Contacted the seller and didn't get a response, but it came and I love it .

2020年5月17日
自発的なレビュー

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