Heritage Parts Centre レビュー 

926
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My VW T2 van failed it’s MOT as the offside wing mirror fell off when I adjusted it on route to the testing station. Typical! Heritage parts had one in stock and it was delivered next day and MoT pas... もっと見る

企業が回答しました

5つ星のうち5の評価

Parts arrived next day, which was amazing as I did not order until lunch time, great selection of parts for my beetle

5つ星のうち4の評価

Schnelle Lieferung und sehr gutes Preis/Leistungs- Verhältnis. Allerdings wurde bei der Lieferung 2 verschiedene Ausführungen geliefert. 1x lackiert und 1x roh, was natürlich nicht sehr gut ist. Auf... もっと見る

5つ星のうち5の評価

Ordered my new Starter Motor and paid for next day delivery and due to DPD being idiots they didn’t deliver. Contacted Heritage and the guy i spoke to couldnt be more more apologetic and refunded t... もっと見る

企業情報

  1. 自動車整備工場

さまざまな外部ソースから提供された情報

Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan


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4.3

優良

TrustScore 5段階評価の4.5

926件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 78%に回答しています

通常1週間以内に回答

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4.3

すべてのレビュー

(926)

過去12か月のレビュー数: 247

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5つ星のうち4の評価

very speedy delivery

very speedy delivery, part came in good condition, was fitted and is working great currently

2026年6月30日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Thank you for your review!

5つ星のうち1の評価

Unhelpful customer service with incorrectly supplied parts

Very unhelpful with putting right there mistake.With no assistance with the return, bluntly told that this was their terms and conditions. Incorrect supplied parts by the company which where ordered correctly for my vehicle. The company admitted that these can only be supplied by the Porsche dealer. After there Porsche parts specialist told me they were initially correct, they then told me they where for the 2.7 model 'sorry. Please open a request, but return at your cost.
This turns out to be the same price as the parts them selves.
Told that they would contact me via email, still waiting...

Under the circumstance their should be some sort of contingency in the system for mistakes in there system for correctly ordered parts that clearly don't fit and are still live on the system. Looking online several other customers have had the same experience.
Save yourselves the pain and just go to the dealer

2026年6月22日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Hi Jonathan, I can see that our team spoke to you on the phone requesting images of the parts ordered and then replied to you on June 16th instructing you that you had ordered the incorrect part for your vehicle. They were also very helpful in recommending where to find the correct part for you. We do not offer free returns on items ordered incorrectly, I do apologize.

5つ星のうち1の評価

Sehr enttäuschend

Sehr enttäuschend. Die gelieferte Ware entspricht nicht der Beschreibung. Statt des angegebenen 1 Meter langen Unterdruckschlauchs wurde eine kürzere Länge geliefert. Zudem erscheinen die berechneten Versandkosten von 5,99 € angesichts der tatsächlichen Versandart unverhältnismäßig hoch. Insgesamt bin ich mit dem Kauf nicht zufrieden.

2026年6月20日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Es tut uns leid, dass Sie diese Erfahrung machen mussten. Bitte wenden Sie sich über help@heritagepartscentre.com an unseren Kundenservice, damit dieser sich um Ihr Anliegen kümmern kann.

5つ星のうち1の評価

Bit Slow to Despatch Stock. No Response to Quality Problem So Far

It took longer than I’d expected for Heritage Parts Centre to ship the 2 axle seal kits I’d ordered. They seem to take several working days to get to despatching parts.
Also, one of the circular inner spring seals failed, just as the seal assembly was being carefully mounted to the axle. A split second later and it wouldn’t have been caught until the seal failed. I had to use the 2nd seal kit I’d ordered for the other side of the axle. So, the seal replacement is only half done. I’ll have to call HPC to chase up a response, hopefully resulting in receiving a replacement seal kit. I’ll then have to wait for good weather and get all the gear out again, before I can enjoy my classic car.
I’ve emailed HPC through their website complaints procedure about it, with my order details but, still haven’t had any response after 3 working days.
Like most classic car enthusiasts, I need availability of spares through after-market suppliers and I appreciate the pressures on small & medium sized businesses, especially these days. But, when suppliers take your money on ordering, I’d hope for faster and in this case, even some response at all to quality problems.

2026年6月15日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Hi Peter, sorry for your experience here. I have looked into this and can report that your order was placed on Friday 5th June and dispatched on Tuesday 9th June, which is 2 working days. Our terms of business on standard delivery (which you selected) is 2-3 working days to dispatch. If you would like your order faster you need to select a next day service, or next day pre-12 both of which are offered to customers. I am glad to see that within 3 hours of your online message about needing a replacement we replied and confirmed it was sent same day to you.

5つ星のうち4の評価

The fitment of the Type 4 headers was…

The fitment of the Type 4 headers was good. A few taps with a rubber mallet, and they mated right up. That's as far as I've gotten with them. They look professionally welded to me and am happy with the end product. Thank you!

You can edit this part out, but I knocked off a star for the combs of; the high price of the product, long wait time, and I paid an extra $34 for the tarrifs in top of the price of the product. I know I agreed to the terms of purchase, but I now wonder if it was really worth the time and money. Thanks for asking for a review. It's not a dig, just replying to what I thought about the experience.

2026年6月1日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Thank you for your kind and constructive feedback Joseph.

5つ星のうち1の評価

The parts were as expected but took a…

The parts were as expected but took a week and a half to get here! Only update that I was given was the tracking number which I could clearly see my part stuck for several days in Gatwick. I suspect the part was not in stock as indicated on the website and that Heritage are drop shipping. Not the customer experience I’m used too and will start to look at using other suppliers more often.

2026年6月10日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Hi Joe, the reason you saw Gatwick in the Royal Mail tracking is because that is the nearest main depot to our warehouse in West Sussex. I am sorry for their delay. You selected standard delivery which on low value orders is sent tracked Royal Mail. We do not drop ship. In future if you are in a rush for your items do try one of our next day or next day before 12 delivery services.

5つ星のうち5の評価

Excellent headlights

The headlights are of very good quality. They were easy to fit and look great.

2026年6月12日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Thank you for sharing your feedback!

5つ星のうち5の評価

Shipped very fast to the US

Shipped very fast to the US, parts Quality is excellent. End of the bumpers were damaged and chrome was cracked but that is covered by the end caps, but thats to be expected when shipping to another country.

2026年5月16日
自発的なレビュー
Heritage Parts Centre ロゴ

Heritage Parts Centre からの回答

Thank you Ryan, nice to hear your feedback.

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