Fantastic experience from start to finish. Minimal effort required from myself because it was all taken care of. I am driving away in a car I never thought I’d be able to have all thanks to Lee. Would... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing customer service from the whole team but a special thanks to Yasar for his 2 week work on the run up to the collection of my very very well presented f pace. Another special thanks to Charlott... もっと見る
The car experience overall was very stressful and I was chasing people for updates etc. Communication between staff was nonexistent, I would leave a message for someone and they would never get it... もっと見る
Amy in particular was great assistance, bought two cars off her within a month! Was super helpful and very patient with me as I'm one for many questions. Was smooth transition throughout the whole exp... もっと見る
企業情報
当該企業による記述
We are Hero Car Finance, your point of call for the best car finance deals! We care about what matters to YOU, whether it be a spacious family SUV or a sporty little hatchback, our specialist team of heroes are on hand to help. Our HQ is based in Bury and we are proud to be part of the Oakwood Motor Company family.
連絡先
26 Whitelegge Street,, BL81SW, Bury, 英国
- 01618437934
- sales@herocarfinance.co.uk
- herocarfinance.com
4.5
優良
49件のレビュー
ネガティブなレビューの 25％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amy at hero finance was so helpful and…
Amy at hero finance was so helpful and really made it an easy transition even at times when I was worried she always was at hand to ease any concerns!
She went out of her way to make sure we had the bed deal and we have never been happier
2025年6月21日
自発的なレビュー
Hero Car Finance からの回答
Hey Rachel, thank you for taking the time to share your review with us. We're delighted to hear that Amy was on hand to ease your transition and any concerns you had. We want to provide the best car financing deals and the best customer service, so it's great that your feel this was the case. Wishing you all the best with your new car! 🦸🏻♂️🙌🏼
superb service
Lee was absolutely brilliant from start to finish from helping me source a vehicle that suited my budget to keeping me updated after purchase and then handover. Would not hesitate to use them again in the future. And highly recommend to all.
2025年6月16日
自発的なレビュー
Hero Car Finance からの回答
Hey Chris, thank you for sharing your 5 star review. It's great to hear that Lee was on hand to make sure you got a great deal and kept you updated every step of the way. Wishing you all the best with your new car and we look forward to helping you again in the future! 🚘🦸🏻♂️
Hero Car Finance からの回答
Thank you David, we appreciate your kind review. Hoping you're enjoying your new car! 🦸🏻♂️🚘
Problems with car, still waiting!
Lots of communication previous to buying the car, purchase of car and sorting finance a positive experience. However when getting the car home noticed 3 problems, after chasing up were helpful to sort and gave me another car (after I requested one) while it was being sorted. However they still have my car nearly 2 weeks later, with no communication at all, I’ve had to call them to chase for updates.
2025年5月15日
自発的なレビュー
Hero Car Finance からの回答
Hey Fleming, we are sorry to hear that your experience hasn't been to our usual high standards. We have had notification from the dealership that your vehicle has now been returned to you. We appreciate your patience while we were resolving this for you and hope you can now enjoy your new car! ☺️
Lee was a hero
Lee was a hero - couldn’t have made it easier a pleasure to work with and nothing was too much trouble working with Lee at hero car finance was a pleasure will 100% be back when it’s time to change. Thank you
2025年5月15日
自発的なレビュー
Hero Car Finance からの回答
Thank you so much, Jamie! We're thrilled to hear Lee made the process smooth and stress-free — he's definitely one of our heroes! 🦸♂️ It was a pleasure helping you secure your car finance, and we truly appreciate your kind words. We’ll be ready and waiting when it’s time for your next upgrade! 🚗💨 Thanks again for choosing Hero Car Finance!
Hero Car Finance からの回答
Thank you Andrew for taking the time to share your experience with us. It's great to hear how you found our car financing journey straightforward and we wish you all the best with your new car! 🦸🏻♂️💪🏼
The full process was great from start…
The full process was great from start to finish . with in a few days i was driving away in my new car . cant thank the guys enough
2025年3月31日
自発的なレビュー
Hero Car Finance からの回答
Thanks, Steve! We're so glad to hear everything went smoothly and that you were on the road in no time. Enjoy your new car, and a big thanks from all of us for trusting us with your car financing journey! 🦸🏻♂️🚘
5 star car finance!
They found me an amazing finance deal and even helped me find a car. Big shout out to Steve for all your help, he was nothing but friendly and professional throughout. Love my new car!
2025年3月6日
自発的なレビュー
Hero Car Finance からの回答
Thank you for sharing your positive review. We will make sure to pass on your kind words to Steve. It's our aim to ensure every car financing experience is friendly and professional so it's great to hear you feel this is the case. We hope to see you again in the future, all the best from the Hero Car Finance team! 🦸🏻♂️🚙
I was well looked after from the…
I was well looked after from the beginning to driving away in my new car thanks to Steve.
2025年3月3日
自発的なレビュー
Hero Car Finance からの回答
Thank you for taking the time to leave us this 5-star review. We thank you for trusting us with your car financing journey and it's great to hear that Steve looked after you throughout! Wishing you all the best with your new car and we look forward assisting you again in the future. 🦸🏻♂️ 👍🏼
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