HifiSound ロゎ
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HifiSound レビュヌ 

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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち3の評䟡

Update to bad experience. After posting this review they contacted me and reckoned my emails had been misfiled. I'll take them at their word as they immediately sent a replacement and even refunded m... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered spares (Okki Nokki velvet strips) for my record cleaning machine from HifiSound as they were well priced and was offered free postage. Delivery was very fast and communication was excellent... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

HifiSound have a very comprehensive inventory offered at competitive prices. Have purchased from them twice and both times the items were in stock, at a good price and delivered swiftly. Would definit... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Absolutely excellent service . I’ve used HiFiSound twice so far and I’m really impressed. Both orders were dispatched very quickly and delivered 24 hr tracked.Secure packaging. Great communication. I... もっず芋る

䌁業が回答したした

䌁業情報

  1. ハむファむ店

圓該䌁業による蚘述

Established in 2003, HiFiSound is a family-run business in the North East of England with both a dedicated website and a physical ‘bricks and mortar’ presence. Based at Castlegate Mill, a historic former spice mill on the banks of the River Tees in Stockton, we offer two dedicated demonstration rooms and an extensive showroom. We specialise in high-performance audio from brands we truly believe in, including Amplification from Advance Paris and Hegel, Turntables from Pro-ject & Rega, Speakers from PMC, Monitor Audio and cables from Chord Company & Van den Hul. To help you upgrade to your dream system, we offer a specialist part-exchange service, making it easier than ever to trade in your existing gear for the latest technology. We aren't a faceless big retailer, nor a one-man band; we are a "happy medium" of enthusiasts genuinely interested in what we do. Whether you are visiting our Stockton demo rooms for a personal listening session or browsing online, our ultimate aim is to put a smile on your face through great music.

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4.7

優良

TrustScore 5段階評䟡の4.5

81件のレビュヌ

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すべおのレビュヌ

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過去12か月のレビュヌ数: 58件

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5぀星のうち4の評䟡

Took a while to arrive

Took a while to arrive, no updates, but the turntable is good value.

2026幎8月10日
HifiSound ロゎ

HifiSound からの回答

Hi David,

Apologies for the delay that occurred during delivery.

Because the item was out of stock, we had to order it directly from our supplier, who was also experiencing stock shortages, and we were not made aware.

We sincerely apologise for not keeping you updated along the way. We are look at our process to ensure better communication during unexpected delays in the future.

Enjoy the turntable!

5぀星のうち3の評䟡

The communication from this company was


The communication from this comoany was poor. I had no idea when my item was being delivered. So my main peice of feedback is to allow tracking of the order and or updates on expected delivery date.

2026幎8月12日
HifiSound ロゎ

HifiSound からの回答

Very sorry to hear about this Russell, I did follow up via email but it looks we have had some problems getting through. I have looked into your order and you were sent a tracking email when you order was dispatched. In some instances, these emails can get misdirected into spam/junk folders.

To give you insight into the timeline: because your item was out of stock when you placed the order on Saturday, we processed it first thing Monday morning when our supplier reopened. It was dispatched on Wednesday and delivered on Thursday, meeting our "usually dispatched within 72 hours" guideline.

That said, we appreciate your feedback regarding delivery transparency and will use it to improve our customer communication. Thank you for bringing this to our attention.

5぀星のうち5の評䟡

Absolutely excellent service

Absolutely excellent service . I’ve used HiFiSound twice so far and I’m really impressed. Both orders were dispatched very quickly and delivered 24 hr tracked.Secure packaging. Great communication. I will continue to deal with HiFi sound for my audio needs.

2026幎8月17日
HifiSound ロゎ

HifiSound からの回答

Thank you Mr Bowles, great to hear both orders were delivered quickly. You know where we are if you need us :)

5぀星のうち5の評䟡

HiFi Sound cater to my audio


HiFi Sound cater to my audio maintenance needs from Belts for my Rega P3 turntable and replacement Goldring E4 stylus to a Rega Mk2 PSU upgrade for my turntable! Everything arrived on time and well packaged to avoid damage.They are in short my go to for these items and I would recommend them.Thanks again.

2026幎8月10日
HifiSound ロゎ

HifiSound からの回答

Thank you for your continued support and we're pleased to be your goto, Jeremy. It's really appreciated. If you ever need to chat anything from us, you know where we are :)

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