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I ordered 1 item got charged for 3, after several letters no response seen from them at all, and even worse the item never arrived.

Decorated Veteran Condemns eBay Seller for False Fraud Accusation After Wrong Item Delivered

Northport, NY – October 22, 2025 — Carrie-Anne Gonzalez, a decorated U.S. veteran and long-time eBay customer, is speaking out after being wrongfully accused of fraud by an online seller following a clear delivery error.

Gonzalez ordered Allure moth traps through eBay, but the item she received was not the correct product. Upon contacting the seller and providing photographic proof of the shipping label, box, and contents, the seller refused to correct the mistake. Instead, they accused Gonzalez of fraud and reported her to eBay.

“I’ve served my country with integrity and have always conducted myself the same way in my personal and professional life,” said Gonzalez. “To be accused of fraud over a $20 order — after providing proof — is completely unacceptable. It’s not just insulting, it’s disrespectful to the values veterans like me live by.”

Despite repeated attempts to resolve the issue directly with the seller, Gonzalez received no resolution and has since escalated the matter to eBay for review. She urges eBay to take stronger action in protecting consumers, particularly veterans and seniors, from false accusations and retaliatory seller behavior.

“This isn’t about the money,” Gonzalez added. “It’s about accountability and respect. No buyer should be accused of fraud for pointing out a mistake.”