From initial contact to the fitting of the stairlift all the staff of Homelife Stairlifts were polite and helpful with no presure for an early contract. Lee kept me up to date on fitting date. Nathan... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Initially the rep was great with the best options for my 86year old mother..skso fitted the stairlift quickly..Bad points been out on 2 occations to replace the seat covers and broke the zips both tim... もっと見る
I made contact through searching Google. Homelife Stairlifts contacted me and made an appointment for a surveyor to come and discuss the purchase and installation procedures. Dave, the surveyor was pu... もっと見る
I needed a stairlift for my mom who was due to have major surgery. Homelife were due to fit the stairlift ready for before the operation date. The operation got moved forward due to a cancellation and... もっと見る
企業情報
当該企業による記述
If you're looking to regain your independence or feel more confident using your stairs, look no further than Homelife Stairlifts. We believe that you deserve to feel secure and empowered in your own home, which is why we offer affordable, high-quality stairlifts that can help you take control of your life.
連絡先
3 Mill Field Road, Cottingley Business Park, Bingley, BD16 1PY , Cottingley, 英国
- 08081754400
- Annabelle@homelifestairlifts.co.uk
- homelifestairlifts.co.uk
4.4
優良
191件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 23％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stairlift yes, handbook, no
The stairlift was installed quickly and efficiently by a friendly engineer. The handbook, without which the stairlift says it should not be operated, has not yet been received
2024年1月30日
自発的なレビュー
Homelife Stairlifts からの回答
Good morning,
Thank you for your honest review, a user handbook has now been posted out to you. Thank you for your patience.
Kind regards Annabelle
Brilliant company from start to finish
Excellent company from start to finish. From phoning them they was out the next day to give a quote , all installed the following week by a very friendly fitter who installed it in a couple of hours. And it's the best thing iv ever had.i would and have recommended homelife stairlifts to everyone.
2023年11月20日
自発的なレビュー
Homelife Stairlifts からの回答
Good morning,
We are glad to hear how Homelife Stairlift has helped you. Thank you for the positive review and your honest feedback.
Kind regards Homelife Stairlifts
The stairlift is very good exactly what…
The stairlift is very good exactly what was needed works well easy to use,the only drawback was the installation of lift long standing installation date was cancelled at short notice which caused a lot of problems information was as rare as hens teeth on this subject, but all works well now.
2024年1月4日
自発的なレビュー
Homelife Stairlifts からの回答
Dear Des Hicks,
Thank you for taking the time to post your review. Unfortunately, during the festive period, we encountered some unforeseen complications that affected the delivery of your stairlift.
I can assure this is not reflective of our usual high standards. Customer satisfaction is of the utmost importance to us, and it is very uncommon for installation dates to be moved or cancelled, we are very sorry that you experienced this.
That’s said, it is great to know that you are happy with your new stairlift and are benefiting from its ease of use.
Kind Regards, Hannah – Homelife Stairlifts
Not was discussed
Owing to the weight requirements it had to be the heavy duty unit. We were advised to clear the landing of a storage unit to allow the chair to stop on the landing. The unit sent stopped on the top of the stairs, after a discussion with the company the told me that the unit could not handle a run off to the landing.
so a disappointing result for over £4000.00.
It would appear that other manufacturers stair lifts can do the job we thought we were getting. At least the wife doesn't have to crawl up the stairs anymore, & once we have secured additional funding we will replace the stair lift for another manufacturer
2024年1月9日
自発的なレビュー
Homelife Stairlifts からの回答
Dear Kenneth Macrae,
Thank you for your honest review, we are sorry to learn of your dissatisfaction and that on this occasion our stairlift does not meet your personal needs.
As our curved stairlifts are bespoke to the stairs and users this is a very rare situation, and we are disappointed to learn of your case.
As a company, we strive to provide the best possible service with clear and consist of information on the products and services we offer.
I can assure you that we do not mislead or misinform our customers and it was never our intention for you to misunderstand the order you placed.
We apologise for any inconvenience caused and if you would like to discuss this any further, please call our Customer Service team on 01484 516777.
Kind Regards, Hannah – Homelife Stairlifts
Safety
Excellent service, felt safe having someone I did not know working in my home, would recommend.
2024年2月14日
自発的なレビュー
Homelife Stairlifts からの回答
Good afternoon Jill,
Thank you for the positive review and your honest feedback.
Kind regards Homelife Stairlifts
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