HOM Studios レビュー 

HOM Studios からの回答

2026年8月24日

Thank you so much! 🖤 We love hearing that you had such a great time and that the studio lived up to expectations. And with 22 hours booked next time, you’re certainly not messing about 😂

We’ll have everything spotless and ready for you on the 30th, and we’ll see you again in September too. Thanks for choosing HOM and, even more importantly, for coming back! 🖤

HOM Studios からの回答

2026年8月15日

Thank you so much for the lovely review! 🖤

We're really pleased you loved the studio, especially the lighting and music setup. We put a lot of thought into making everything as intuitive as possible so you can completely change the atmosphere without interrupting the fun.

Thank you as well for your patience with the little access hiccup. We're glad we could get you sorted quickly and into the studio without too much drama!

Most importantly, we're delighted to hear you'll be returning. We look forward to having you back at HOM very soon 🖤

HOM Studios からの回答

2026年8月24日

Hi David,

We're genuinely pleased to hear you thought the facilities were amazing, the environment spectacular and that you both had such a great time at HOM.

We do, however, need to correct an important factual point in this review.

The cleaner was not scheduled to attend immediately after your booking. The next scheduled clean was the following day.

The £25 deduction was therefore not for somebody who was “already due to come in anyway”. An additional journey to the studio had to be made specifically because the external door had not properly secured following your departure.

You subsequently accepted in correspondence that the door was potentially not closed. We also provided CCTV footage and comparison images showing the difference between the position in which the door had been left and the door when properly secured.

Guests are asked to check that both doors have properly closed when leaving. We don't think that's an unreasonable expectation. Whether leaving a home, hotel, workplace or private venue, checking that the door has actually secured behind you takes seconds. In this instance, failing to do so left a private venue containing a substantial amount of equipment and investment unsecured.

The requirement to leave at the end of your booked time is also entirely separate from when a cleaner is scheduled. Your booking was for three hours and therefore ends after three hours. Just as a hotel checkout time doesn't cease to apply because nobody is immediately checking into the room afterwards, a HOM booking doesn't extend simply because another guest or cleaner isn't waiting outside.

There is also an operational reason for this. Once the studio is vacant we remotely secure and alarm the premises. We cannot reasonably be expected to remain monitoring our phone for an additional 10 or 15 minutes waiting for guests to decide when to leave.

We absolutely accept that people make mistakes. The £25 deduction was not a punishment for making one. It was the reasonable cost arising from somebody having to make an additional journey to rectify it.

What we cannot agree with is the suggestion that the charge was unnecessary because a cleaner was already travelling to the studio. That simply isn't what happened.

It's a shame this has overshadowed what you otherwise describe as an amazing experience, but our responsibility is not only to provide a spectacular venue. We also have to protect it, enforce the same rules consistently for everybody and ensure the building is properly secured after every booking.

We stand by the £25 deduction and wish you well.

HOM Studios

HOM Studios からの回答

2026年7月30日

Thank you for such a brilliant review.

We're so pleased we could help with your last-minute booking and get everything arranged for you. It's great to hear the instructions made everything straightforward and that the studio was spotless and ready for your arrival.

We also love that you appreciated the lighting and sound system. Creating an immersive atmosphere is all part of the experience, even before the fun begins! 😉

Thanks again for the recommendation. We hope to welcome you back again soon.

HOM Studios からの回答

2026年7月30日

Thank you for such a thoughtful review.

It means a lot that you've chosen to return to HOM Studios time and time again, and even more so to hear that it's your favourite studio. There's no better compliment than guests coming back because they genuinely enjoy the experience.

We're delighted you found the booking process straightforward, the communication clear, and the facilities worthy of such high praise. We’re always looking for ways to improve, so if there’s ever something you’d like to see added, we’re always happy to consider new ideas where possible.

Thank you again for your recommendation. We look forward to welcoming you back for many more visits.

HOM Studios からの回答

2026年7月30日

Thank you for the great review.

We’re really pleased you found the booking process easy, the communication helpful and the facilities up to standard.

We appreciate the recommendation and look forward to welcoming you back to HOM Studios again soon.

HOM Studios からの回答

2026年7月30日

Thank you so much for your kind words.

It means a great deal to hear that you've enjoyed HOM Studios both personally and professionally. We designed the studio to be a space that's discreet, comfortable and fully equipped, so it's fantastic to know those details have made such a positive impression.

We're especially pleased you mentioned the comfort of the space and the atmosphere. We believe those little touches make all the difference and help create an experience guests want to return to.

Thank you again for your recommendation. We look forward to welcoming you back for many more visits.

HOM Studios からの回答

2026年7月8日

Thank you for such a fantastic review.

Hearing that you couldn't fault the studio is an incredible compliment. We're so pleased you enjoyed the layout, the equipment, and the overall experience, and that the cleanliness met your expectations.

Thank you for taking the time to share your feedback. We can't wait to welcome you back for your next visit 😊

HOM Studios からの回答

2026年7月8日

Thank you for your review.

We're really pleased to hear the studio worked so well for your content shoot and that you found it clean and well-equipped. Creating a reliable space for creators is exactly what HOM Studios is all about.

We appreciate your support and look forward to welcoming you back again soon 📸

HOM Studios からの回答

2026年6月24日

Thank you for your review.

We're glad you had a great experience and found the studio clean, well-equipped, and ready to enjoy. That's exactly what we aim for every time.

We really appreciate the support and hope to welcome you back again soon 😊

HOM Studios からの回答

2026年6月24日 に更新

Thank you both for such a wonderful review.

We're delighted that your first visit lived up to expectations and that you found the studio easy to access, clean, welcoming, and straightforward to book.

The comment about being a "diamond of a place" genuinely made us smile. We put a huge amount of effort into maintaining the studio and making sure guests have a smooth experience from booking right through to departure, so it's fantastic to hear that came across.

Thank you also for the kind words about the communication. We're always happy to help where we can.

We'd be delighted to have you back, and we look forward to welcoming Miss L and Miss A again soon ❤️

HOM Studios からの回答

2026年6月3日

Thank you for your review.

We're glad you found the booking process straightforward and the studio clean and ready for your visit. Sometimes the simple things matter most.

We appreciate the support and hope to welcome you back again soon 😊

HOM Studios からの回答

2026年6月3日

Thank you, we really appreciate it.

Short and sweet, but we’ll take it! We’re glad you enjoyed the space and hope to welcome you back again soon 😊

HOM Studios からの回答

2026年6月3日

Thank you, we really appreciate it.

We’re glad the studio continues to be ready for whatever creative ideas you bring through the door 📸 Cleanliness and reliability are huge priorities for us, so it’s great to hear that’s been your experience.

Thanks again for the support, and we look forward to seeing what you create next time.

HOM Studios からの回答

2026年6月3日

Thank you for such a lovely review.

We’re really pleased you enjoyed the space and found everything clean, comfortable, and well-equipped. A lot of effort goes into maintaining the studio and making sure guests have everything they need for a smooth visit.

We also appreciate the mention of our booking process. We know it can be strict at times, but it’s designed to keep things fair for everyone and ensure the studio runs smoothly.

Thanks again for the kind words, and we hope to welcome you back soon.

HOM Studios からの回答

2026年6月3日

Thank you for such an incredible review and for your support over the last two years.

It genuinely means a lot to hear that HOM Studios continues to be your venue of choice. We've always believed that the details matter, from cleanliness and equipment quality right through to the overall experience, so it's fantastic to hear that those efforts are appreciated.

Thank you also for the kind words about me personally. HOM has never been about automated responses or faceless customer service. There are real people behind the scenes who care deeply about the studio and the experience our guests have.

Your continued support, feedback, and trust in the studio mean the world to us. We look forward to welcoming you back for many more sessions to come.

HOM Studios からの回答

2026年5月14日

Thank you for such a brilliant review. We’re really glad you enjoyed the birthday treat and that the space felt like your own private VIP fetish club for the night, exactly the vibe we aim for.

Great to hear everything was spotless and lived up to expectations. The fact you booked again the day you got home says it all really 😏

We’ll look forward to welcoming you both back soon.

HOM Studios からの回答

2026年5月7日

Thank you, we really appreciate it.

Glad to hear everything was well equipped and up to standard on cleanliness.

You’d be very welcome back anytime.

HOM Studios からの回答

2026年5月7日

Thank you, we really appreciate it.

We’re glad we could help adjust the booking to suit you, and it’s great to hear the studio was up to standard as always.

We’ll look forward to welcoming you back again soon.