HOODRICH レビュー 

745
•
TrustScore 5段階評価の2

2.0

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I’m extremely disappointed with the quality of the T-shirts I’ve purchased from your brand. Given the price point, I expected a much higher standard of quality and durability. Unfortunately, I have p... もっと見る

企業が回答しました

5つ星のうち1の評価

El passat día 02 de desembre vaig realitzar una comanda i després de gairebé un mes de seguiment a través de 17TRACK ara veig que era hoodrichespana i que és una estafa. Tinc un número de seguiment... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing clothes superfast delivery and 1st class customer service.. Don't know what's going on with the negative reviews but I haven't had any problems and like I said Amazing experience all round !!!... もっと見る

企業が回答しました

5つ星のうち1の評価

La en beställning 6/12 på 2 tröjor dottern önska sig i julklapp. Pengarna drogs(tom ett högre belopp än vad det skulle kosta) men inte sett skymten av några tröjor eller ens någon orderbekräftelse... もっと見る

企業が回答しました

企業情報

  1. 衣料品店

当該企業による記述

The Official Hoodrich Lifestyle store. Contemporary streetwear. Shop the latest Hoodrich Lifestyle menswear collection. Shipping worldwide.


連絡先

2.0

期待以下

TrustScore 5段階評価の2

745件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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2.0

すべてのレビュー

(745)

過去12か月のレビュー数: 42件

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5つ星のうち1の評価

Un fraude

Hice un pedido y no me llegó ni un correo de seguimiento, ni de compra de pedido, nada.......me puse en contacto con ellos y sin respuesta ni por correo ni por atención al cliente.....no me ha llegado el pedido, no hay reembolso y no puedes contactar con nadie.
Un fraude.

2025年10月22日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Gracias por su reseña.

Lamentamos informarle que hemos revisado nuestro sistema y no encontramos ningún pedido a su nombre.

¿Podría indicarnos en qué sitio web realizó su pedido?

Nuestro sitio web oficial es hoodrichuk.com; no tenemos otros sitios web.

Esperamos que esta información le sea útil.

Saludos cordiales,
Atención al Cliente

5つ星のうち1の評価

Tessuto felpa pessimo,lascia peluche…

Tessuto felpa pessimo,lascia peluche interni anche intorno la sedia in classe,importabile e il servizio clienti mi ha risposto che devo rivolgermi al negozio. Per fare cosa? Non è certamente colpa del negozio se il tessuto di una felpa da € 70,00 è pessimo. ( sono anche andata in pulitura e si sono rifiutati di farmela perché butterei doldi inutilmente ) Mai più...purtroppo holetto le altrerecensioni a vostro riguardo relative al tessuto troppo tardi.

2025年10月15日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Grazie per la tua recensione. Ci dispiace che la tua felpa abbia riscontrato questo problema.

Consigliamo di capovolgere i capi e lavarli una o due volte con prodotti di colore simile per eliminare la maggior parte dei pelucchi. Questo dovrebbe funzionare e dopo un paio di lavaggi la situazione dovrebbe migliorare.

Speriamo che questo ti sia d'aiuto.

Cordiali saluti.
Servizio Clienti

5つ星のうち3の評価

I have always liked hoodrich as a…

I have always liked hoodrich as a brand, which is why I have ordered clothes and accessories several times and I can say that for 80% of the products the quality was satisfactory, not the best but good enough not to complain, but the truth is that with tracksuits, especially after a few wears and a few washes, defects begin to appear such as: the seam comes off or what happens most often is the print starts to fall off, I am not writing this review out of hatred but just so that the hoodrich team can see and possibly improve the quality of the clothes. I appreciate your work and I would like to see older products put back on the site such as og kraze tracksuits in different colors.

2025年9月17日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review.

We are glad to hear that you are a fan of Hoodrich!

Our washing and care guidelines are shown on each garment, but generally we advise to wash items on no more than 30 degrees, not to spin on high or tumble dry, but line or hang dry instead. This should maintain the quality of the item for you.

We hope this helps!

With best wishes
Customer Services

5つ星のうち4の評価

So far I have ordered 5 times from…

So far I have ordered 5 times from HOODRICH. Mostly more accessories than clothing but I want to say that I was satisfied, my first order I got a balaclava a bag and a pair of gloves and after a year of use all the products are in perfect condition. Also last year I ordered a hoodrich scarf and a pair of cargo pants where unfortunately I was disappointed by the quality in that the stitching was starting to come apart instead everything was fine. Yesterday I ordered another pair of gloves and a bag.

2025年9月7日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review!

With best wishes
Customer Services

5つ星のうち5の評価

5 * customer service & prompt delivery

Placed my first order but realised I ordered the wrong size the next day & emailed hoodrich customer service requesting to change size & I was on a very tight timeline as my son's birthday was in a few days. Customer service was excellent 5*, they managed to change my order for the correct size & I received my order within 4 days & on time for my son's birthday which was very much appreciated. Will defo order from you again, keep up the great work.

2025年6月27日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your great review!

Best wishes
Customer Services

5つ星のうち1の評価

I spent $150 on this price of junk my Kmart jumpers better quality…

I spent $150 on this jumper I chucked it in the wash at 30 degrees and air dried as that what’s recommended and it came out ripped and the string for the lettering is completely ruined. Even the jumper it self is ripping do not recommend this product at all.

2025年7月23日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review.

We are sorry to hear of this experience with your jumper when you have washed it!

If you made your purchase on our website hoodrichuk.com, please email to our Customer Services Team on help@hoodrichuk.com along with your order number, so that we can assist you further!

With best wishes
Customer Services

5つ星のうち1の評価

For the money spent on these items

For the money spent on these items. Absolutely destroyed in one wash! Never in my life have I had such poor quality clothing that the print peels off and the material… wow! I have washed clothes that were absolutely covered in mud and came out without one stain! These three items I have purchased for my child, I would not recommend to anyone who appreciates quality for the price! Absolutely disgraceful quality and unacceptable for the price point!

2025年7月28日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review, we are sorry to hear of this problem with your items!

We do recommend washing our items at 30 degrees, and then hanging to dry, which will help to protect the lettering on the garments.

Please email to our Customer Services Team on help@hoodrichuk.com with your order number, where you can be assisted further.

With best wishes
Customer Services

5つ星のうち1の評価

$120 Hoodrich track pant is pilling

I spent $120 for a Hoodrich tracpant for my son and noticed the inside cotton/fabric material was pilling and small ball of fluff were everywhere in the house. I had to throw it because it was not usable and definitely no going into my washing. I wish I can give zero star. We will stay out of this brand from now.

2025年7月21日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review. We are sorry to hear of this problem with your son's trackpants!

We advise to turn the items inside out and wash them once or twice in a dark wash with similar products to eliminate the majority of the lint, this should work and after a couple of washes this should be better.

We hope this helps.

With best wishes
Customer Services

5つ星のうち5の評価

Hoodrich 5 stars

Hoodrich 5 stars, I recently ordered from hoodrich... I almost didn't think that I would get my orders (was I wrong) 🥴😂😂😂... It's all good though because I finally got what I ordered (in the wrong size) but turns out that the sizes that I ended with fit 🤯🥹. Hoodrich you have a forever customer in me, thank you.

2025年7月19日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your great review!

Best wishes
Customer Services

5つ星のうち1の評価

No parcel ,no refund ,no replacement

I was out when the delivery man came from Royal Mail, he took picture of the parcel in their hand, in front of the door , not on even on the doorstep . The parcel was no where to be seen when I got home . I have contacted you twice now and have no update , this was a birthday present for my daughter . I explained this to your customer service team and still no update on getting a refund or another tracksuit sent out . Totally ruined my daughter’s birthday present . And I feel no confidence that you are sorting anything out . Order number hr319932 if you can help in anyway please 🙏

2025年7月8日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review.

We are sorry to hear of this problem with your Royal Mail delivery, this is unusual to hear, and it is being investigated with Royal Mail!

We have requested for your refund to be processed for you, and you will receive confirmation of this shortly.

We are sorry for any inconvenience caused.

With best wishes
Customer Services

5つ星のうち1の評価

Pessima Esperienza

Hoodrich T-shirt - Pantaloncino
Non sono per niente soddisfatta, ho acquistato una maglietta bianca per mio figlio e ho dovuto cambiarla 3 volte perché aveva delle macchioline nere/blu (penso a un difetto di lavorazione), facendo perdere tempo e sprecando benzina. E adesso dovrò cambiare anche il pantaloncino nero appena acquistato per un difetto dei bottoni di estetica dov’è c’è il cordino di legatura uno si è staccato mentre il ragazzo si allacciava il pantaloncino, qualità scadente e prezzi improponibili per la qualità del prodotto. Sconsiglio vivamente questo tipo di Marca per i vari difetti di lavorazione e sopratutto non conforme al costo. Non consiglio assolutamente l’acquisto dei prodotti Hoodrich.

2025年7月5日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Grazie per la tua recensione.

Ci dispiace che questo problema sia stato riscontrato con il tuo acquisto, è insolito! Se hai acquistato in un negozio, ti preghiamo di restituire gli articoli al punto vendita per ulteriore assistenza e consigli. Se hai acquistato sul nostro sito web, invia un'e-mail a help@hoodrichuk.com con il numero dell'ordine per ulteriore assistenza!

Speriamo che questo ti sia d'aiuto.

Cordiali saluti.
Servizio Clienti

5つ星のうち1の評価

WARNING do not purchase and support…

WARNING do not purchase and support this company. I purchased a tracksuit from these cowboys that was too small. Filed a return, printed the documents and organised the courier. Pretty straightforward and standard. But when courier company tried to deliver the returned box, Hoodrich refused to accept the box. They denied refusal but courier company sent me photographic proof of refusal over and over. €182 down the drain. This company needs to be investigated and prosecuted for its shady trading.

Regarding your response below it’s all absolute lies and deflection. I did not provide you with any tracking info…. The warehouse was not closed on any of the 4 attempts made by the courier. You outright refused to accept so as not to refund my purchase.

2025年3月26日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review.

We are sorry for the difficulty you have had with your chosen courier, to return your parcel. We can see from the tracking you have provided to us that the parcel was attempted to be delivered when our Fulfilment Centre was closed for the evening. If you contact your delivery company, they will be able to advise you further on your parcel status, and you may be able to arrange a re-delivery during the day.

We hope this helps.

With best wishes,
Customer Services


Edit 27/05/25 - Thank you for your reply. The tracking that you provided to us from Parcel2go.com on 21 March showed that your parcel had not been delivered, and had been scanned back in the couriers warehouse on the dates 19th, 20th and 21st March. If you contact your courier, they should be able to advise you on the location of your parcel.

We hope this helps.

With best wishes
Customer Services

5つ星のうち4の評価

I ordered a tracksuit from Hoodrich

I ordered a tracksuit from Hoodrich, I haven’t received the item, I’ve emailed them multiple times and haven’t been contacted back about a further steps, and my parcel still haven’t showed up , / yes I have been emailing the right email, HR314757
-as a response to hoodrich , they’ve responded to my query and resolved it. I’ve ordered another tracksuit, and it has arrived.. great quality, it was nice shopping with u guys , will deffo shop again,hoping there will be no further issues going forward. Thanks

2025年5月9日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Hi Catherine, we are so sorry you have not received your order. Please could you edit this post with your order number and we will look into this now for you. Are you emailing the correct Customer Service - our email is help@hoodrichuk.com
thanks.

Edit - We're pleased to confirm that your refund has now been processed for your missing parcel, we are sorry for any inconvenience caused.

With best wishes
Customer Services

5つ星のうち2の評価

i thought it was a rich hood because…

i thought it was a rich hood because hood-RICH you get me but no i went to the rich hood asking for money but they werent very happy and i felt like bonnie blue for the next hour i can never go back on that now

(it rhymes with grug)

2025年5月8日
自発的なレビュー
5つ星のうち1の評価

Slechte kwaliteit

Hoodie voor mijn zoon gekocht, naar het wassen in 30 graden alle witte en rode letters grijs geworden, hoodie minimaal 2 matten kleiner geworden . Echt heel slechte kwaliteit.

2025年5月5日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Het spijt ons te horen dat dit is gebeurd. Dit is niet wat we van onze kleding verwachten en al onze producten worden volgens de hoogste wasnormen getest. Heb je je hoodie bij JD Sports gekocht? Zo ja, stuur hem dan terug omdat hij defect is en je krijgt je geld terug. Als je hem rechtstreeks bij ons hebt gekocht, neem dan contact op met onze klantenservice. Zij helpen je graag met een terugbetaling.
Met vriendelijke groet, Het hoofdkantoor van Hoodrich

5つ星のうち1の評価

Very bad quality

Very bad quality, I brought a pair of hoodrich track pants not to long ago and the sowing is ready falling off.. I would like a full refund😡

2025年4月26日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review, we are sorry to hear that you have a problem with your track pants!

Please do email us on help@hoodrichuk.com with your order number so that we can advise you further.

With best wishes,
Customer Services

5つ星のうち5の評価

I love Hoodrich so much

I love Hoodrich so much. I order frequently from JD sport uk(I'm from Malta). I love the material and I start ordering for me as well. Till now I'm always happy with the purchase and delivery too.

2025年4月3日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thanks so much for your review! You can shop with us directly, on www.hoodrichuk.com and then change the country selector to Malta. We do ship there. We have a full extensive range that JD Sports will not carry, including limited edition web exclusives. Best, The Hoodrich Customer Service

5つ星のうち2の評価

The excessive lint on the inside of…

The excessive lint on the inside of hoodie and joggers is unbelievable ruins anything that is worn underneath

2025年4月16日
自発的なレビュー
HOODRICH ロゴ

HOODRICH からの回答

Thank you for your review. We are sorry to hear of this problem with your hoodie and joggers!

We advise to turn the items inside out and wash them once or twice in a dark wash with similar products to eliminate the majority of the lint, this should work and after a couple of washes this should be better.

We hope this helps!

With best wishes
Customer Services

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