New shutters March 2026!
My initial research for shutters consisted of asking people that I knew âwho had fitted their shutters ? âI gave up after the fourth contact as everyone had Horizon and waxed lyrical about how pleased they were with the shutters and company ! I decided to contact a national firm for comparison . Horizon beat the national company on price and recommendation . This sounds a silly thing but Ryan from Horizon came to my home and removed his shoes - the National company did not . For me customer care started at the front door and I have to say I was swayed not only by price but by high standards .
Ryan talked me through everything, answered all my questions and was 100% professional. He is very patient and put up with my indecisiveness with humour and tact ! All his recommendations I followed - he knows his stuff .
I would definitely recommend a trip to the show room to clarify decision making .
I waited 3 months from order to fitting . I think it was Carl and 2 colleagues hard workers and treated my home with respect. Lovely job and the end result is fabulous.
Donna in the office managed all my payments and kept me updated answering and queries . Very friendly and kind .
All in all I would certainly recommend this firm - a family business with high standards and excellent customer care








