Horton have been caring for my Skodas for several years. Their assessments have always been thorough and honest. Service and parts always priced in advance - no unwelcome surprises at the end of the j... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Scott was absolutely amazing. Kept me up to date throughout the service, a pleasure to deal with. Will certainly deal with Hortons Skoda again! The lady on reception was so lovely and helpful
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The staff at Horton Skoda are friendly and efficient, and this comes from the top. The proof? Complimentary drinks and biscuits while you wait, your car cleaned before they return it to you and on thi... もっと見る
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Good enough on the day but I booked online which is a waste of time as you have to wait for confirmation for ages, Next time I will phone to book. My dashboard settings were altered and I had to make... もっと見る
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企業情報
当該企業による記述
Dennis Horton & Son is a proud family-run business with decades of automotive expertise, proudly representing the quality, practicality and innovation of ŠKODA in Lincoln. As your local ŠKODA specialists, we offer a wide range of new and used ŠKODA vehicles, backed by honest advice, expert knowledge and a genuinely personal approach. From your first enquiry to driving away, our team is committed to making the experience simple, comfortable and stress-free. As an Authorised ŠKODA Retailer, we also provide manufacturer-approved servicing, maintenance and repairs, carried out by ŠKODA-trained technicians using genuine parts, giving you complete confidence at every stage of ownership. Let our family look after you – and help you find the ŠKODA that’s right for you.
連絡先
4.4
優良
64件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a pleasant experience
Always a pleasant experience. My service advisor megan was very friendly, great service.
2026年4月15日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Thank you for your lovely review, Olivia! 😊 We are really pleased to hear you always have a pleasant experience with us that’s exactly what we aim for every time 🙌 It’s great to know Megan provided such friendly, great service, and we’ll be sure to pass on your kind words 💙🚗
We really appreciate your support and look forward to seeing you again soon! The Team at Horton ŠKODA 🚘
Excellent from start to finish
2026年4月15日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi Jordan 😊
Thank you so much for the great review, we really appreciate it! 🙌⭐ We look forward to seeing you again soon 🚗✨
The Team at Horton ŠKODA 🚘
Peter was excellent
Peter was excellent, really took the time, was very knowledgeable and went above and beyond
2026年4月13日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi Cassandra Thank you so much for your kind feedback! We’re delighted to hear that Peter provided such an excellent experience. Taking the time to understand our customers’ needs and going above and beyond is exactly what we strive for, so it’s wonderful to see this reflected in your review. We’ll be sure to pass on your compliments to Peter, he’ll be thrilled to hear them! The team at Horton SKODA
Dennis Horton & Son - ŠKODA からの回答
Scott, thanks for your great feedback 😊
We’re really glad everything was handled quickly and efficiently for your MOT, just how it should be! We appreciate you taking the time to leave a review and hope to see you again next time 🚗✨The Team at Horton ŠKODA
— The Team at Horton ŠKODA
Scott was absolutely amazing
Scott was absolutely amazing. Kept me up to date throughout the service, a pleasure to deal with. Will certainly deal with Hortons Skoda again! The lady on reception was so lovely and helpful
2026年4月11日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Alison, this is so lovely to hear thank you so much 😊
We are really pleased you felt well looked after throughout your visit and kept fully up to date along the way. We’ll be sure to pass your kind words on to Scott and our reception team, they’ll both be delighted!
It’s fantastic to know you’d choose us again, and we look forward to welcoming you back in the future 🚗✨ The Team at Horton ŠKODA
Dennis Horton & Son - ŠKODA からの回答
Julian, this really made us smile, thank you for the 5* review and the comment 😊
We are always happy to help, and we promise there’s no such thing as a daft question, especially when it comes to your ŠKODA Karoq! We want you to feel confident and supported every step of the way.
Thanks again for your kind words, and we’re always here whenever you need us 🚗✨The Team at Horton ŠKODA
Dennis Horton & Son - ŠKODA からの回答
Brian & Bridget it truly means a lot to know you enjoy your time with the team, and we have to say — it’s always a pleasure to see you both too!😊
Thank you for your continued support, and we’re already looking forward to your next visit 🚗✨
The Team at Horton ŠKODA
Dennis Horton & Son - ŠKODA からの回答
It’s great to hear you had such a positive experience with us Tim😊, thank you for sharing it with us. We are glad everything was handled efficiently and that the team made you feel well looked after throughout your visit. Providing a smooth and professional service is always our priority.
Thanks for your support, and we look forward to welcoming you back again 🚗✨The Team at Horton ŠKODA
Dennis Horton & Son - ŠKODA からの回答
John, we really appreciate you taking the time to leave us this review 😊
It’s fantastic to hear everything went so well from beginning to end and that’s exactly the level of service we always aim to deliver.
Thank you again for your support, and we hope to see you again soon 🚗✨The Team at Horton ŠKODA
A welcome and attentive staff.
A warm welcome at reception and attention to detail by client service staff. Followed by explanations concerning the work completed and future areas for later consideration.
2026年2月27日
Dennis Horton & Son - ŠKODA からの回答
Thank you so much for your kind words, Brian! 😊
We’re really pleased to hear that you felt warmly welcomed and well looked after by our team from reception through to service. Providing clear explanations and attentive care is something we always strive for, so it’s great to know that came through during your visit.
We truly appreciate your feedback and look forward to seeing you again in the future! 🚗✨The Team at Horton ŠKODA
Good enough on the day but I booked…
Good enough on the day but I booked online which is a waste of time as you have to wait for confirmation for ages, Next time I will phone to book. My dashboard settings were altered and I had to make a return visit to get them fixed.
2026年3月4日
Dennis Horton & Son - ŠKODA からの回答
Chris, Thank you for your feedback. We’re pleased your visit went well overall, but we’re sorry to hear about the delay with your booking confirmation and the inconvenience caused by your dashboard settings being altered. We completely understand how frustrating that must have been.
Please accept our sincere apologies for you needing to return, that’s certainly not the experience we aim to provide. Your comments have been noted and will help us improve both our booking process and attention to detail.
We do appreciate you bringing this to our attention and hope to provide a smoother experience next time. The Team at Horton ŠKODA 🚗
Hi brought my Skoda in today for a…
Hi brought my Skoda in today for a repair and after 2 hours you told me you had the wrong part
So booked in for tomorrow all a bit of a waste of time and money
Very disappointed
P
2026年3月3日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Peter, we’re really sorry to hear about your experience and the inconvenience caused, especially after taking the time to bring your Skoda in only to be asked to return again. We completely understand how frustrating that must have been.
We’d really like to look into this for you and understand what happened. Please could you contact me directly at stephkeenan@dennishorton.co.uk with your vehicle registration number and your contact details? I will investigate the circumstances and come back to you as soon as possible.
Thank you for bringing this to our attention, and again, our sincere apologies for the delay and inconvenience caused. 🙏 Steph Keenan, Horton SKODA
Dennis Horton & Son - ŠKODA からの回答
Hi Kevin, thank you for your great review. We’re delighted to hear you had such a positive experience and that the team helped make your visit an enjoyable one.
We really appreciate your feedback and look forward to welcoming you back to Horton ŠKODA soon. The Team at Horton ŠKODA 🚗😊
This is the third car I have bought…
This is the third car I have bought from Horton Skoda . My first 2 cars I bought from Colin .
Unfortunately Colin was away from work but the service I received from the rest of the Team was just as friendly but professional. I wouldn’t hesitate to use them in the future.
2026年2月17日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi Paul, your third car from us, that really is something special 🎉🚗🚗🚗
Thank you so much for your continued loyalty and support. It means a great deal to everyone here. We know Colin will be delighted to read your comments when he is back in the business, and we are so pleased the rest of the team were able to give you the same friendly and professional experience that he has with your last 2 cars 🚗.
Customers like you are the reason we love what we do. We truly appreciate your trust and look forward to looking after you for many more years to come.Enjoy every mile in your new car! The Team at Horton ŠKODA 🚗😊
Great products great prices polite…
Great products great prices polite people quality products what more could you want
2025年11月20日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi Dave. Thank you for the fantastic review. We really appreciate your kind words and are delighted you had such a positive experience with us.The Team at Horton ŠKODA 🚗😊
Jake and Stephanie were very helpful…
Jake and Stephanie were very helpful throughout my visit
2026年2月20日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi Matthew thank you for your great feedback.
We’re so pleased to hear that Jake and Steph looked after you so well during your visit.
We look forward to welcoming you back to Horton ŠKODA again soon. Best wishes,the Team at Horton ŠKODA 🚗😊
Dennis Horton & Son - ŠKODA からの回答
Hi Richard thank you for your message, and please accept our apologies for any confusion caused by the invite. It looks like our records may not have been updated for some reason, so we’ll make sure this is checked and corrected. We’re sorry for any inconvenience this may have caused.
Of course, if you ever decide to return to the ŠKODA family in the future, we’d be absolutely delighted to help you find the right car. Wishing you all the very best,
The Team at Horton ŠKODA 🚗
Prompt service from front desk…
Prompt service from front desk colleague and all others involved.
2026年2月9日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi David, thanks for your kind review. We’re so pleased to hear you received prompt and efficient service from the front desk and the rest of the team. The Team at Horton ŠKODA 🚗
I have not had anything done by your…
I have not had anything done by your company for some years. Something has gone wrong obviously
2026年2月23日
自発的なレビュー
Dennis Horton & Son - ŠKODA からの回答
Hi Peter, Thank you for bringing this to our attention, and please accept our sincere apologies for any confusion caused.we’re very sorry for the inconvenience.The Team at Horton ŠKODA
Dennis Horton & Son - ŠKODA からの回答
Hi Ma, thank you for your lovely review. We’re so pleased to hear that everything was all fine and that you felt well looked after, that’s exactly the experience we aim to deliver every time.
We really appreciate you taking the time to share your feedback and look forward to welcoming you back to Horton ŠKODA in the future. The Team at Horton ŠKODA 🚗
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