Very helpful service, even providing me with a free room for a business meeting. If you know what to expect then it will meet you expectations. There is no bar or restaurant and they tell you that... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made a reservation in which my requires are not available from the hotel, so Anna from the help centre helped in a few minutes to cancel it. Thank you very much I will prefer you again because you... もっと見る
企業が回答しました
We had a lovely stay in hotel el nest on the final day of our camino trip. The stay was lovely and relaxing just what we needed after all the walking. The hotel is central and just a short walk into t... もっと見る
Price was competitive and had the most fantastic holiday at sails on Kos, highly recommended. Had an issue with hotel not receiving payment however no fault of hotel best and received 50 euro as a go... もっと見る
企業が回答しました
企業情報
当該企業による記述
We have been building our HotelsNest, branch by branch, for 15 years now. Our subscribers are growing, along with our nest of hotels where high standards meet all budget ranges.
連絡先
Asklipiou 9, 42100, Trikala, ギリシャ
- +30 2431 888 020
- support@hotelsnest.com
- hotelsnest.com
4.7
優良
212件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was looking for a hotel for 1 night in…
Was looking for a hotel for 1 night in Iraklion. Hotelsnest made the best offer for a very convenient Hotel (Marin) near the old venezian harbor. Service and memories are excellent! Happy customer 😎
2026年8月3日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the wonderful review!
We are thrilled to hear that we provided you with the best offer for your stay and that you had such an excellent experience. Helping you find great accommodations and creating wonderful travel memories is exactly what we strive for every day.
We look forward to helping you plan your next trip! ✈️💙
Support Team – HotelsNest 🙏🐦
Easy to engage with and great pricing
Easy to engage with and great pricing. Happy to recommend.
2026年7月27日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the wonderful review, Richard!
We are thrilled to hear that you found our platform easy to use and secured such great pricing for your travel. Making travel planning simple and affordable is exactly what we strive for every day.
We look forward to helping you plan your next trip! ✈️💙
Support Team – HotelsNest 🙏🐦
Tolles Hotel
Tolle Lage, aufmerksames und sehr freundliches Personal, Unser Zimmer war immer sauber, Frühstück ausreichend - leider ohne Abwechslung
2026年7月5日
自発的なレビュー
Amazing platform for getting the best…
Amazing platform for getting the best deals ever! Love it!
2026年4月6日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the fantastic review, Oleksandra!
We are so happy you love the platform and found such great deals for your trips. Helping you save money on travel is exactly what we aim for.
We can't wait to help you plan your next adventure! ✈️💙
Support Team – HotelsNest 🙏🐦
Excellent value for money
Excellent value for money, by far the cheapest I could find
2026年6月16日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the wonderful feedback, Ian!
We truly appreciate your support and are thrilled to hear that you found us to be such great value. Providing affordable options for your trips is always our goal.
We look forward to helping you with your future travels! 🌍✨
Support Team – HotelsNest 🙏🐦
HotelsNest.com からの回答
Thank you for the wonderful review, Mac!
We are so glad to hear that everything went smoothly and that you experienced quick and friendly support from our team. Providing attentive service and a seamless experience is exactly what we aim for.
Thank you for choosing HotelsNest, and we look forward to helping you plan your next getaway! 🌍✨
Support Team – HotelsNest 🙏🐦
Je recommande HotelsNest sans la moindre hésitation !
Je tiens à remercier chaleureusement toute l'équipe d'HotelsNest pour son professionnalisme et son accompagnement exceptionnel.
Huit mois avant mon voyage, j'avais réservé mon hôtel par leur intermédiaire. Malheureusement, quelques jours seulement avant mon départ, l'hôtel a annulé ma réservation de manière totalement imprévue. C'était une situation très stressante, d'autant plus que mon voyage était organisé depuis longtemps.
Dès que j'ai contacté HotelsNest, leur équipe a été extrêmement réactive. Ils ne se sont pas contentés de chercher un simple hôtel de remplacement : ils ont pris le temps de comprendre mes besoins, de comparer plusieurs options et de me proposer un hébergement offrant de belles prestations. Mieux encore, ils ont réussi à m'obtenir un emplacement encore plus avantageux à celles de ma réservation initiale.
Tout au long du processus, j'ai eu affaire à de vraies personnes, disponibles, à l'écoute et soucieuses de trouver la meilleure solution. Leur suivi a été irréprochable, avec une communication claire et rassurante à chaque étape. À une époque où de nombreuses plateformes de réservation ne proposent aucune assistance en cas de problème, HotelsNest fait réellement la différence. Derrière les prix compétitifs, il y a une équipe humaine qui accompagne ses clients avant, pendant et après leur réservation. C'est exactement ce que l'on attend d'un service de qualité.
Je recommande HotelsNest sans la moindre hésitation à tous les voyageurs. Vous bénéficierez non seulement de tarifs attractifs, mais surtout d'un véritable partenaire capable de vous aider lorsque des imprévus surviennent. Grâce à leur engagement et à leur efficacité, ce qui aurait pu gâcher mon voyage s'est finalement transformé en une expérience très positive.
Un immense merci à toute l'équipe pour votre disponibilité, votre professionnalisme et votre sens du service. Je réserverai à nouveau avec vous en toute confiance.
2026年7月7日
自発的なレビュー
HotelsNest.com からの回答
Thank you so much for such a detailed and thoughtful review!
We fully understand how stressful a last-minute cancellation can be, especially for a trip planned so far in advance. Providing prompt, personal support and going the extra mile to find an even better solution—rather than just a quick replacement—is at the core of what we do. Knowing that you ended up with a great experience means everything to us.
Thank you for your trust and for recognizing our team's dedication. We look forward to helping you plan your next getaway! 🌍✨
Support Team – HotelsNest 🙏🐦
Excellent service
Excellent service! Lisa at HotelsNest.com went above and beyond to help us and made the entire experience smooth and stress-free. I highly recommend HotelNest – 100% recommended!
2026年7月11日
自発的なレビュー
HotelsNest.com からの回答
Thank you so much for the fantastic review!
We are absolutely thrilled to hear that Lisa went above and beyond to ensure your experience was completely smooth and stress-free. Providing dedicated, top-tier support for a seamless travel journey is exactly what we strive for.
Thank you for your trust and for your 100% recommendation! We look forward to helping you plan your next getaway and creating more beautiful memories! 🌍✨
Support Team – HotelsNest 🙏🐦
HotelsNest.com からの回答
Thank you for the wonderful review!
We are so glad to hear that John was able to provide such quick help and find the perfect solution for you. Delivering fast and efficient assistance to ensure a seamless travel experience is exactly what we aim for.
Thank you for your trust in us. We look forward to helping you plan your next getaway and creating more beautiful memories! 🌍✨
Support Team – HotelsNest 🙏🐦
Professional booking, personal touch.
Lisa was so helpful making or trip to Psermious so memorable.
2026年6月19日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the wonderful review!
We are so glad to hear that Lisa was so helpful in making your trip to Pserimos so memorable. Providing personal assistance to ensure you have an unforgettable travel experience is exactly what we aim for.
Thank you for your trust in us. We look forward to helping you plan your next getaway and creating more beautiful memories! 🌍✨
Support Team – HotelsNest 🙏🐦
Excellent service from start to finish
Excellent service from start to finish! We asked for assistance due to a very serious health issue that we experienced just 10 days before our scheduled booking. The response was personal, prompt, and very polite. A solution was found quickly, with an understanding of the situation. We are grateful and happy to have found a service provider we will be confidently using for our future travels.
2026年6月25日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the wonderful review, Elpida!
We are so glad to hear we could support you during such a stressful time and find a quick solution for your booking. Providing personal, prompt assistance when things don't go as planned is exactly what we aim for.
Thank you for your trust in us, and we truly hope you are feeling much better now. We look forward to helping you plan your next getaway under much brighter circumstances! 🌍✨
Support Team – HotelsNest 🙏🐦
Brilliant
Brilliant so far. Got a deal around 60 percent less than other booking sites was charging me for a hotel in Naxos. They are easy to contact and understanding too.
Efkharisto poli🙂
2026年6月24日
自発的なレビュー
HotelsNest.com からの回答
Thank you for the brilliant review, Elena!
We are absolutely thrilled that you managed to secure such an incredible deal for your stay in Naxos! Providing unmatched value along with easy, understanding support is exactly what we strive for.
Parakalo poli, and we look forward to helping you with your next trip! 🌍✨
Support Team – HotelsNest 🙏🐦
HotelsNest.com からの回答
Thank you for your feedback, Thodoris!
We are glad to hear that everything was easy peasy and that you enjoyed our good prices. Making your booking smooth and affordable is exactly what we aim for.
We truly appreciate your support and look forward to helping you with your next trip! 🌍✨
Support Team – HotelsNest 🙏🐦
Reliable website with low rates
2026年6月3日
自発的なレビュー
HotelsNest.com からの回答
Thank you for your feedback, Spyros!
We are so glad to hear that you found our website reliable and enjoyed our low rates. Providing a trustworthy service with the best possible value is exactly what we aim for.
We truly appreciate your support and look forward to helping you with your next trip! 🌍✨
Support Team – HotelsNest 🙏🐦
The accomodation is 8min by taxi from…
The accomodation is 8min by taxi from the airport. There's airport bus that can drop u near the accomodation during the day. There's a Bus stop 3min walk that can bring u to Fira Bus Station where u can transfer to Oia & other parts of Santorini. Breakfast is awesome. Varieties of bread, omelette and one of e best Greek yogurt I tasted. Just take note if u reach midnight or after please inform the accomodation. We reached after midnight and no one was there to pass us e keys. We have to wait for like 15-20min after calling the accomodation before we are able to check in. Will be great if they leave the keys and a note instead for those who check in late.
2026年5月23日
Easy website much lower rates from…
Easy website much lower rates from other major booking sites
2026年6月1日
HotelsNest.com からの回答
Thank you for your feedback!
We are thrilled to hear that you found our website easy to use and that you were able to secure better rates with us. Providing our travelers with the best possible value is our main goal, and we truly appreciate you noticing the difference.
We look forward to helping you with your next trip! 🌍✨
Support Team – HotelsNest 🙏🐦
I booked 2 holidays with hotelsnest and…
I booked 2 holidays with hotelsnest and everything was perfect no suprises.
Easy booking with low rates
2026年6月1日
HotelsNest.com からの回答
Thank you for your feedback!
We are delighted to hear that both of your holidays went perfectly and that you found our booking process both easy and affordable. Providing a seamless experience with the best value is exactly what we strive for.
We truly appreciate your support and look forward to helping you plan your next getaway! 🌍✨
Support Team – HotelsNest 🙏🐦
I booked 2 holidays with them both with…
I booked 2 holidays with them both with no suprises, they also have great support.
I will definitely continue booking with them
2026年5月31日
自発的なレビュー
HotelsNest.com からの回答
Thank you for your feedback, Kostas!
We are thrilled to hear that you had such a smooth experience with both of your bookings. Providing reliable support and ensuring everything goes as planned is our top priority, so it’s wonderful to know we met those expectations.
We truly appreciate your trust in us and look forward to helping you plan many more holidays! 🌍✨
Support Team – HotelsNest 🙏🐦
Saved almost 300€ on a week stay in…
Saved almost 300€ on a week stay in Greece, compared to other platforms. Really recommend it!
2026年5月7日
自発的なレビュー
HotelsNest.com からの回答
That is fantastic to hear, Catarina!
We are thrilled that you were able to save so much on your stay in Greece. Helping our travelers find the best value for their trips is exactly what we strive for, and we are so glad it made a difference for you.
Thank you for the recommendation and for choosing us! We hope you have a wonderful time in Greece and look forward to helping you with your next trip. 🌍✨
Support Team – HotelsNest 🙏🐦
We hebben een hotel op Cyprus geboekt…
Wij boekten via HotelsNest een non-refundable hotel op Cyprus voor begin april. Kort voor vertrek werd onze vlucht door de luchtvaartmaatschappij geannuleerd.
Wij begrepen uiteraard dat de boeking non-refundable was, maar hebben direct contact opgenomen met HotelsNest met de vraag of er uit coulance vanuit het hotel eventueel een voucher of alternatief mogelijk was. HotelsNest reageerde vriendelijk en gaf per e-mail aan namens ons contact op te nemen met het hotel en ons op de hoogte te houden.
Daarna hebben wij echter nooit meer iets vernomen. Ondanks meerdere vriendelijke opvolgmails – waaronder een laatste verzoek om op zijn minst een eerlijke update te geven, ook bij negatief nieuws – bleef verdere reactie volledig uit.
Dat wij door de omstandigheden uiteindelijk ons geld kwijt zijn, is op zichzelf al teleurstellend. Maar wat wij vooral kwalijk vinden, is de manier waarop dit is afgehandeld: een toezegging doen om iets te onderzoeken en vervolgens niets meer laten horen en ons volledig in het ongewisse laten.
15/6/2026 Update:
Naar aanleiding van deze review werd ik persoonlijk gecontacteerd door een manager van HotelsNest. Hij bood excuses aan voor de gebrekkige communicatie, gaf aan dat er meerdere pogingen waren gedaan om contact op te nemen met het hotel en beloofde binnen 48 uur opnieuw contact op te nemen met eventuele verdere updates.
Ik waardeerde het dat er alsnog persoonlijk contact werd opgenomen en dat de eerdere gebrek aan communicatie werd erkend.
Inmiddels zijn 18 dagen verstreken zonder verdere terugkoppeling. Dit heeft mijn vertrouwen in de verdere opvolging verminderd, aangezien het uitblijven van communicatie juist de reden was voor mijn oorspronkelijke review.
Tot op heden heb ik geen verdere update ontvangen.
2026年4月4日
自発的なレビュー
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