Howards Motor Group - Howards Toyota Weston-Super-Mare レビュー 

33
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TrustScore 5段階評価の4.5

4.7

Unit 1 Herluin Way, BS23 3YN Weston-Super-Mare, Somerset, GB

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5つ星のうち5の評価

A sudden, worrying fault with our Toyota Yaris Cross took us to Howard’s Toyota in Weston super Mare. Richard listened, understood the worry and worked a miracle to sort the issue while we waited. C... もっと見る

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5つ星のうち5の評価

I have been a customer of Toyota for over 25 years and they always had my requirements at heart. My last 2 CHR's were excellent and had it not been for Tony Nichols, who has really looked after us, I... もっと見る

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5つ星のうち5の評価

Customer service I felt was very good,all my many questions on the purchase were clearly and informatively answered. I highly recommend Tony Nichols Showroom Manager if purchasing a Toyota car from H... もっと見る

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5つ星のうち5の評価

I was very impressed with your service assistant, James. He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to st... もっと見る

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企業情報

  1. 自動車販売店

当該企業による記述

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

当該企業による記述

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

連絡先

  • Unit 1 Herluin Way, BS23 3YN, Weston-Super-Mare, Somerset, 英国

  • 01934 332620

4.7

優良

TrustScore 5段階評価の4.5

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(33)

過去12か月のレビュー数: 157件

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5つ星のうち5の評価

Sudden fault

A sudden, worrying fault with our Toyota Yaris Cross took us to Howard’s Toyota in Weston super Mare. Richard listened, understood the worry and worked a miracle to sort the issue while we waited. Can’t thank him enough. Superb customer service.

2026年9月24日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Sheila, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team and look forward to welcoming you back soon. Kind regards, Howards Toyota Weston-Super-Mare

5つ星のうち5の評価

Had my Toyota CHR serviced yesterday

Had my Toyota CHR serviced yesterday, excellent service, I needed help understanding my dash cams and George was very helpful showing me the correct way to make it operate correctly
Thank you George for helping out a tech phobia.

2026年5月22日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Thank you, Jonathan, for your wonderful review! We're thrilled to hear that you received excellent service at Howards Toyota WSM and that George was able to help you understand your dash cams. Your feedback is invaluable to us, and we look forward to providing you with reliable support in the future.

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Brilliant customer service from…

⭐⭐⭐⭐⭐ Brilliant customer service from Richard Sparrow!
Had a fantastic experience at Toyota Weston-super-Mare last Friday thanks to Richard Sparrow. I’m a driving instructor and desperately needed a tyre sorted with practical tests coming up this week. After trying several other garages with no luck, Richard was incredibly understanding and empathetic.
He checked stock immediately, got me booked in right away, and the mechanic sorted the tyre out super fast. Richard even arranged a kind discount since I'd only just bought a new tyre a few weeks ago. Outstanding service that kept my business running—thank you so much, Richard!

2026年5月15日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Thank you, Wendy, for your wonderful feedback! We're thrilled to hear about the brilliant customer service you received from Richard and how he was able to support you with your tyre needs. Your experience reflects our commitment to customer-centric service, and we look forward to welcoming you back to Howards Toyota WSM soon!

5つ星のうち5の評価

I was very impressed with your service…

I was very impressed with your service assistant, James.
He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to staff training, it is good to know it is effective, but, I suspect is a lot to do with a very capable young man.
Thank you.
Peter Goatman.

2026年4月27日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Dear Peter, Thank you very much for taking the time to share your feedback. We are delighted to hear how impressed you were with James and the service he provided at Howards Toyota WSM. Your comments about his courtesy, efficiency, and helpfulness are greatly appreciated and will mean a great deal to him personally. We work hard to provide excellent customer service, so it is especially rewarding to receive feedback such as yours. While training certainly plays an important role, we agree that outstanding service often reflects the qualities of the individual, and it is wonderful to hear that James made such a positive impression. Thank you again for your kind words and for recognising James’s efforts. We will ensure your comments are passed on to him and his manager.

5つ星のうち5の評価

On the whole a great experience.

On the whole a great experience.
However if you do not give 10/10 Toyota want to know why. You get a realistic mark based on customer service, quality of service & the price£.

2025年11月8日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Mike, thank you for your feedback! We’re really pleased to hear that, on the whole, you had a great experience with Howards Toyota WSM. We truly appreciate your support and look forward to welcoming you again in the future.

5つ星のうち5の評価

Annual service done quickly and…

Annual service done quickly and efficiently. Great customer service (Becky). Very satisfied.

2025年11月26日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hi Mike,
Thank you so much for your kind words. We're thrilled to hear that you found our service to be quick and efficient. Your feedback means a lot to us and we look forward to providing you with the same reliable support in the future.
Kindest regards, Howards Toyota Weston-super-Mare.

5つ星のうち5の評価

Great experience at Howards Toyota WSM…

Great experience at Howards Toyota WSM when I took my car for an MOT and service recently. The drop off process was easy and, because I intended to work while I was waiting, I used the new desk seating area which was really comfortable. Nice to have hot drinks and biscuits there too. Becky was incredibly helpful, kept me informed throughout and checked in on me from time to time. A very pleasant experience all round. And I was very happy with my car too. The video explanation of what's going on with it is brilliant

2025年9月3日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello. Thank you so much for your 5 star rating and for taking the time to share your experience at Howards Toyota WSM. We're thrilled to hear that we met your, and our, expectations. Thank you again - All at Toyota WSM.

5つ星のうち5の評価

Great service and customer care

Took my Yaris in for its service and MOT - the team were so friendly and helpful and Richard went above and beyond in terms of customer service and care. The car was cleaned, recommendations were explained clearly and thoroughly without any pressure to commit to advisories at this point.

2025年9月3日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hi Gemma. Thank you so much for taking the time to review your experience and it's amazing to hear that it was so positive. We're pleased we could go above and beyond for you and Thank you for choosing us for your cars servicing needs. Kind regards. All @ Howards Toyota WSM.

5つ星のうち5の評価

Good customer service

Good customer service, helpful staff.

2025年8月4日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello, thank you very much for this high star rating. We hope we can be of assistance in the future.

Howards Toyota WSM

5つ星のうち5の評価

Ask for Marcus brilliant

We went to Howard's to buy a Honda jazz. We saw a very helpful man called Marcus. He sorted all the paperwork out and helped us by taxing the car. Marcus showed us around the car explaining what all the features do we are not that savvy with modern cars. We would highly recommend Marcus if you go into Howard's ask for Marcus he is a very friendly and likeable man. Joan and myself would like to thank you very much Marcus. 👍👍

2025年7月7日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello, thank you very much for your kind words and taking the time to leave this review. Please let us know if there is anything else we can do for you!

Howards Toyota WSM

5つ星のうち5の評価

Another 5* review for Toyota WSM

Another 5* review for Toyota WSM. This is the third car we've bought. Big shout out to Sam May for his professionalism, knowledge and patience in guiding us through the process.

2025年3月13日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Angela, thank you for taking the time to leave this review. Please feel free to get in touch if their is anything else we can do for you.

Howards Toyota WSM

5つ星のうち5の評価

Excellent service

Had my cars Mot and everything was superb, the Tyres were borderline pass so I was offered a surprisingly good price to get new ones fitted, which I did to save doing them later. All the staff at Howards Toyota were excellent and my car ca my e back to me nice and clean. Many thanks

2025年2月3日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Geoffrey, we're so pleased that you have had a good experience with us, please feel free to get in touch if there is anything else we can do for you.

Howards Toyota WSM

5つ星のうち5の評価

Had my car serviced at w-s-m Toyota and…

Had my car serviced at w-s-m Toyota and can only say how happy I am with the service I received especially from Jay he has been so helpful and polite.
I would highly recommend to anyone that has a Toyota to take it to w-s-m if they want top quality service. Thanks again Jay 😃

2025年1月20日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hi Jon, thank you for taking the time to leave us this review! we're so pleased to hear you had a good experience with us. We hope to see you again soon.

Howards Toyota WSM

5つ星のうち5の評価

Jay was very accommodating and helped…

Jay was very accommodating and helped me with all my needs for a new car and answered all the questions I had about the plans and talked me through the process. Thank you.

2024年9月6日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Angela, thank you very much for your kind words and this review! Please get in touch if there is anything else we can do for you!

Howards Toyota WSM

5つ星のうち5の評価

Great team

Great team, friendly faces, good stock. Great with answering my questions and good value for money

2024年4月2日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hi Robert, thank you for taking the time to leave this review! we're so pleased you had a positive experience. please let us know if there is anything else we can help with.

Howards Toyota WSM

5つ星のうち5の評価

Service with a smile

Needed advice about electric cars, and was not in a position to buy yet , but Marc was extremely helpful and gave me lots of useful information to help clear my mind of all myths and misconceptions about going electric

2024年7月10日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Fraser, we're pleased to hear that we could be of help to you! we hope to see you again soon!

Howards Toyota WSM

5つ星のうち5の評価

Elliot showed me what all the buttons…

Elliot showed me what all the buttons were for in my new car. Thanks for taking the time with me.

2024年5月6日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hi Julie, We're so pleased that you where satisfied during your time with us! We hope to see you again soon!

Howards Toyota WSM

5つ星のうち5の評価

Great experience

I had a great experience buying my first Toyota, Jordan was helpful and made the process relaxed and not pressured as previous experiences at other garages have been stressful. I was also fortunate enough to take advantage of the event that was on that weekend so all in all was very pleased with my deal.

2024年2月25日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Julie, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Toyota WSM

5つ星のうち5の評価

A memorable experience

I was due to have a new car on my plan and previously had an appointment to see Jordan and ended up seeing Chris instead who was most welcoming, friendly and attentive. He understood my needs perfectly and bent over backwards so that I could have the car I wanted and went beyond measures to give me a good finance and great customer satisfaction. Chris John is very understanding of his client and knows his product extremely well. I would highly recommend him for any sales.
I have been a loyal customer to Howards Toyota WSM for many years and remained with them even when I moved to Oxford because my experience with them has always been second to none.
Thanks once again Chris. You’re one in a million!
Denise Glover

2024年1月7日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hi Denise, thank you for leaving such a fantastic and kind review, we are so pleased to have continued to provide you with a fantastic service over the years. Please don't hesitate to get in touch with any future question or queries, we are always happy to help!

Have a fantastic day!

Kind regards,
Howards Toyota

5つ星のうち5の評価

Wouldn’t go anywhere eles

we brought our corolla from Howard’s Toyota , and our salesperson Marcus was amazing, the team at howard’s really look after the customers and we would recommend them to anyone

2022年12月8日
自発的なレビュー
Howards Motor Group - Howards Toyota Weston-Super-Mare ロゴ

Howards Motor Group - Howards Toyota Weston-Super-Mare からの回答

Hello Maisie, thank you for taking the time to leave us a review. We really appreciate your positive recommendation! Kind regards, Howards Toyota WSM

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