Es hat alles gut funktioniert. Die gebuchte Tour hat sehr viel Spaß gemacht. Kommunikation hat über E-Mail gut geklappt. Leider hatte das Büro in St. Pedro nicht geöffnet weshalb es keinen persönlich... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a few questions about a tour I wanted to book and Howlanders was very helpful and quickly responded to my inquires with very clear and thorough answers. Thank you Howlanders for your help! Booki... もっと見る
企業が回答しました
facile prenotare, prezzi sufficientemente chiari. se contattati via mail rispondo molto velocemente così come è veloce la conferma della prenotazione. un'unica osservazione: sarebbe gradite qualche... もっと見る
企業が回答しました
I tried to make a reservation BEFORE my date was available. Annia emailed me back that she would let me know when that date became available. She promptly did and communicated with me throughout my qu... もっと見る
企業が回答しました
企業情報
Howlanders について
当該企業による記述
EXPLORE AWAY. EXPERTS IN OUTDOOR EXPERIENCES
⛰️ By Travelers for Travelers: At Howlanders, we know the journey inside and out because after racking up countless miles and living out of our backpacks we've been in your shoes. We’ve seen a lot and as a result, we’ve compiled our greatest hits to offer handpicked, authentic tours that showcase the best of each destination. Whether you're exploring Patagonia or trekking through Nepal, we work with trusted local operators to ensure your experience is unique and unforgettable.
📒 Worry-Free Bookings: We understand that plans can change, so we offer flexible cancellation policies for each tour. Your peace of mind is our priority.
💚 Unmatched Value and Experiences: Our goal is to provide the best value for your money, offering multi-day nature adventures, and cultural experiences across Chile, Argentina, Peru, Bolivia, Nepal, and Spain. With our expertise, particularly in Patagonia, we guarantee tours that combine authenticity, adventure, and local charm.
🎒 Let us help you plan an unforgettable trip!
連絡先
4.6
優良
286件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Howlanders からの回答
Jose, Thank you very much for your kind words! We’re delighted to hear that you’re happy with the setup. We hope to see you again!
Un saludo,
Howlanders Team
Howlanders からの回答
Thank you for your feedback!
We’re happy to hear everything went well and that you appreciated the organization.
Best regards,
Howlanders Team
Making a new booking
The on line booking system and making an enquiry via email was excellent
2026年4月13日
Howlanders からの回答
Thank you for your feedback!
We’re glad to hear that both the online booking system and the email enquiry process worked smoothly for you.
Best regards,
Howlanders Team
Sehr freundliches und kulantes Team
Sehr freundliches und kulantes Team. Schnelle Antwort.Gute Kundenkommunikation. Einfacher Buchungs-und Stornierngsprozess. Gerne wieder.
2026年2月11日
Howlanders からの回答
Vielen Dank für Ihre freundlichen Worte!
Es freut uns sehr zu hören, dass Sie mit unserem Service, der schnellen Kommunikation sowie dem Buchungs- und Stornierungsprozess zufrieden waren. Ihr positives Feedback bedeutet unserem gesamten Team sehr viel.
Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!
Howlanders Team
Its ridiculous to say a tour is…
Its ridiculous to say a tour is available on a date selected on your website and then email me later and say it is not available
2026年4月8日
Howlanders からの回答
Thank you for sharing your feedback, and we’re very sorry for the frustration this caused.
We understand how disappointing it is to select a date on our website and later be informed that the tour is not actually available. This is not the experience we want for our travelers, and we sincerely apologize for the inconvenience and confusion.
Availability errors can sometimes occur due to real-time updates from local operators, but we recognize that this should be handled more clearly and proactively to avoid situations like this.
We truly appreciate your patience, and we are reviewing this case with our team to improve the accuracy of availability and communication going forward.
If you still wish to join the tour, we would be more than happy to help you find an alternative date or similar experience.
Warm regards,
Howlanders Team
3 day Tour of Uyuni Salt Flats (in Spanish)
Our guide Ivan made the whole experience run smoothly throughout the 3 days. Ivan ensured that we made most of all the amazing places we stopped on the way and went a step further and accompanied us in star watching. He was super patient and adapted the tour to the group.
Food throughout the 3 days was great considering the more rustic conditions we were spending the 3 days. Overall a great experience and I would highly recommend the tour and our guide Ivan!
2026年4月8日
自発的なレビュー
Howlanders からの回答
Hola Carolina,
Thank you so much for sharing your experience on the 3-day Uyuni Salt Flats tour!
We’re delighted to hear that you had such a great time and that Iván helped make your trip smooth and memorable throughout the three days. It’s wonderful to know that his patience, adaptability, and extra effort—especially joining you for stargazing—made such a positive impact on your experience.
We’re also glad you enjoyed the meals during the tour, especially given the more rustic conditions of the Uyuni region. It’s always our goal to ensure comfort and quality even in remote environments.
We’ll be sure to pass your kind words on to Iván—he will be very happy to read them!
Thank you for recommending the tour, and we hope to welcome you on another adventure soon.
Warm regards,
Howlanders Team
Tremendo todo
2026年4月2日
Howlanders からの回答
¡Muchas gracias por tu comentario!
Nos alegra mucho saber que tu experiencia fue tremenda. Esperamos poder acompañarte nuevamente en otra aventura muy pronto.
Un saludo,
Howlanders.com
Easy for booking.
Easyjet to Booker. Well explique.
All conditions are clearing andveasy to follow.
2026年4月1日
Howlanders からの回答
Hello,
Thank you very much for your review. We’re glad to hear that the booking process was easy and that the information and conditions were clear and simple to follow.
We hope you enjoy your experience and we’ll be happy to help you again in the future.
Best regards,Howlanders.com
Howlanders からの回答
Thank you for your kind words!
We’re glad to hear that our team was able to answer all your questions and provide the help you needed. We always strive to make communication clear and helpful for every traveler.
Howlanders Team
What an AMAZING day!
Marta, Emelia and Carlos were AMAZING. They all did a superb job of making sure everyone enjoyed the hike. Everything about the tour was great 😁
2026年3月6日
Howlanders からの回答
Wow, thank you so much for your wonderful review!
We’re thrilled to hear that Marta, Emelia, and Carlos made your hike so enjoyable. Our team works hard to create memorable experiences, and it’s fantastic to know you had an amazing day with us.
We can’t wait to welcome you on another adventure soon!
Howlanders Team
Howlanders からの回答
Grazie per il tuo commento!
Siamo felici di sapere che finora la comunicazione e il nostro sito ti hanno soddisfatto.
Non vediamo l’ora che tu viva l’esperienza e speriamo che sia indimenticabile. Se dovessi avere qualsiasi domanda prima della data, siamo a tua completa disposizione.
Howlanders Team
Gracias por la amabilidad
De momento no he efectuado la experiencia todavía, pero tanto la web como la comunicación por correo han funcionado perfectamente. La fecha de la experiencia será el 8.5.26
2026年3月3日
Howlanders からの回答
¡Muchas gracias por tu comentario!
Nos alegra saber que tu experiencia con nuestra web y la comunicación por correo ha sido positiva hasta ahora.
Esperamos que disfrutes muchísimo de la experiencia el 8.05.26 y que todo salga perfecto. Si necesitas cualquier cosa antes de la fecha, estaremos encantados de ayudarte.
Howlanders Team
Kommunikation hat sehr gut…
Kommunikation hat sehr gut funktioniert.
Alles ist gut erklärt und beschrieben.
Man fühlt sich gut beraten bei Howlanders
2026年2月10日
Howlanders からの回答
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass die Kommunikation mit dem Howlanders Team so gut funktioniert hat und Sie sich gut beraten gefühlt haben. Wir legen großen Wert darauf, alles klar zu erklären, damit unsere Kunden sich gut informiert und unterstützt fühlen. Wir freuen uns, Sie weiterhin betreuen zu dürfen!
Mit freundlichen Grüßen
Howlanders Team
Trekking Bases Torres
Well organized and on time. A small group which was great to stay together. Had the right amount of rest stops but should allow more time at the rest stops to enjoy the scenery.
2026年2月1日
Howlanders からの回答
Thank you for your feedback! We’re glad to hear that you found the Trekking Bases Torres experience well organized and enjoyed being in a small group. We appreciate your suggestion about allowing more time at the rest stops to fully enjoy the scenery and will take it into consideration for future trips. We hope to see you on another adventure soon!
Best regards,
Howlanders Team
Howlanders からの回答
¡Gracias por tu comentario!
Nos alegra mucho saber que todo cumplió con tus expectativas y que la experiencia fue tal como se anunciaba. 🌟
Saludos cordiales,
Howlanders Team
Howlanders からの回答
Thank you so much for your review!
We’re glad to hear that you found us easy to deal with and that our responses were prompt. Your feedback motivates us to keep providing fast and friendly service.
We look forward to seeing you again soon at Howlanders!🌟
Great experience
No problem at all, i booked a 4 days tour in the Bolivian plateau and it was awesome. The agency took care of me for all the time of the tour and the price was fair for the experience.
2026年2月2日
自発的なレビュー
Howlanders からの回答
Hola Samuele,
Thank you for sharing your experience!
We’re so happy to hear that you had an awesome time exploring the Bolivian plateau and that everything went smoothly during your 4-day tour. Taking good care of our travelers is our priority, so it’s wonderful to know you felt supported throughout the journey.
We truly appreciate your trust and hope to help you plan another adventure soon!
The Howlanders Team
Howlanders からの回答
Thank you for your feedback!
We’re glad our team could respond quickly and provide excellent follow-up. Your experience means a lot to us!
The Howlanders Team
Poor Communication and Lack of Basic Travel Information
I booked an activity through Howlanders and received only a basic confirmation with a reservation number. There was no voucher, no clear meeting point, no meeting time, and no practical instructions.
The address provided was incomplete (just a street name and number, without a town, postcode, or clear office name), which made it impossible to locate in advance. In a remote destination like Puerto Williams, this is especially problematic.
After multiple follow-ups, I was finally informed that the confirmation email was the “voucher” and given the meeting time and location. I also had to ask separately about the ticket process and whether I needed to visit an office beforehand.
Overall, I found the communication very poor and unnecessarily stressful. These are basic details that should be provided automatically when booking, especially when traveling in isolated areas.
I would not book through this platform again and would recommend improving customer support and information clarity.
2026年2月4日
自発的なレビュー
Howlanders からの回答
Thank you for taking the time to share your feedback.
We are truly sorry to hear that your experience with the booking process did not meet your expectations. Providing clear and complete information is extremely important to us.
While our confirmation email serves as the official voucher, we understand that the way the information was presented may not have been as clear and structured as it should have been. We would also like to clarify that we replied to your emails and provided the requested information as soon as possible. However, we regret that this situation still caused you unnecessary stress.
Feedback like yours helps us identify areas where we need to improve, particularly in making key logistical details more visible and accessible from the very beginning.
We sincerely apologize for the inconvenience caused and truly appreciate you bringing this to our attention. We are continuously working to improve our communication and customer support processes to ensure a smoother experience for all travelers.
Kind regards,
Howlanders Team
Molto disponibili alle richieste via…
Molto disponibili alle richieste via mail e puntuali nelle risposte.
2026年2月1日
Howlanders からの回答
Grazie mille per la tua recensione positiva!
😊 Siamo felici di sapere che il nostro team sia stato disponibile e puntuale nelle risposte. Ci fa piacere poter rendere la tua esperienza con Howlanders semplice e soddisfacente.
Howlanders Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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