HyundaiPartsDeal.com レビュー 

526
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was upset that the vehicle I purchased was dual manufactured. When the Hyundai and Kona company dissolved their agreement, it left those of us with nowhere to purchase parts because the parts being... もっと見る

5つ星のうち5の評価

Appears to be genuine Hyundai part, much cheaper than what local dealer charges for same product, arrived undamaged but shipping took a little longer than expected. However, would repurchase this ite... もっと見る

5つ星のうち1の評価

The customer service is horrific- order part - part sent - no one can find part- called, on-line chat- "real" person had horrible echo and couldn't understand, live chat sent me to a SR rep who never... もっと見る

企業が回答しました

5つ星のうち5の評価

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... もっと見る

企業情報

  1. 自動車部品店

当該企業による記述

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

当該企業による記述


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4.1

ほぼ満足

TrustScore 5段階評価の4

526件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 80%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(526)

過去12か月のレビュー数: 159件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 star service!

The part I ordered for my 2017 Hyundai Accent was hard to find. HyundaiPartsDeal had the part in stock, was priced reasonably, and delivered quickly. Great overall experience! HyundaiPartsDeal will be first option when buying more parts for my car in the future!

2026年1月30日
5つ星のうち1の評価

Not living up to advertised service

I ordered a part that ended up not being needed, not even taken out of the box, but upon trying return it was told that because it was electrical it could not be accepted.

I said nothing was said on my order relating to the part not being eligible for return and was told I should have read through their "guidelines."

I consider this to be unfair considering that nothing was indicated when I purchased the part (with a 30 day return policy advertised), but only when I asked to return it.

And what possible reason is there to not accept a part that hasn't even been removed from their own packaging?

I've been buying parts for years and this is the first time I have ever encountered something like this.

2026年1月12日
自発的なレビュー
HyundaiPartsDeal.com ロゴ

HyundaiPartsDeal.com からの回答

Thank you for your feedback. Unfortunately, per our return policy we cannot proceed with your RMA due to electrical/electrical components. Please refer to our return policy below. Again we apologize for the inconvenience. Your feedback is essential for improving our services.

www.hyundaipartsdeal.com/service/hyundai-return_policy

5つ星のうち5の評価

Great Resource

I ordered a replacement key fob for a 2014 Santa Fe. The price was very good and I had it installed at a dealer for $100. Works perfect. Great resource.

2025年12月31日
5つ星のうち3の評価

Zero accountability on a simple return

Adjusted to 3 stars as after multiple follow-ups the refund was also processed, though a 20% restocking fee was applied.

I ordered a USB port for my Hyundai Ioniq 5 from HyundaiPartsDeal.com. The part arrived, and I quickly realized I needed a different one. The item was unused, in original condition, still sealed in the plastic bag, and it was only about $40.

Despite that, I’ve been unable to return it. I called five times and every time I was told my return request was “under consideration.” That was six weeks ago. No decision. No clear explanation. No follow-up. Just delay after delay.

If you’re considering ordering here, understand this: if you order the wrong part, you may be stuck even if it’s unopened and resellable. A basic return process should not take over a month with no resolution. Very disappointing, and I won’t be ordering from them again.

2025年12月10日
自発的なレビュー
HyundaiPartsDeal.com ロゴ

HyundaiPartsDeal.com からの回答

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

5つ星のうち1の評価

No respect for customer

I ordered several parts that came in a crate. One of the three parts was on the wrong side of the car trim. I reordered and sent the part back in original condition with all wrapping from factory in tact. They did not refund me saying I didn't send it back in original packaging which was a giant crate.

2025年12月15日
自発的なレビュー
5つ星のうち1の評価

The part was never used

The part was never used; it was the wrong color. The bag was opened in the prepackaged area to take photos of the condition of the part. This is horrible customer service when the part was never used. I will never order from this place again. They never contacted me until I called three weeks later and asked what was going on. They were rude!!!

2025年12月5日
自発的なレビュー
HyundaiPartsDeal.com ロゴ

HyundaiPartsDeal.com からの回答

Thank you for your feedback.
We’re sorry to hear about your experience. We take this matter seriously and are currently reviewing the calls and messages made by our representatives to ensure they meet our communication standards.
Your comments have been noted and will be used to help improve our service moving forward.
While we try our best to reflect the true condition of the item, our online catalog is for general reference only. Rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
We appreciate you bringing this to our attention

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