The item arrived on time (from Spain I believe, I am based in the UK) I didn't pay additional charges, tracking via Fedex was accurate and the price was good. Thank a lot :)
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I had never heard of this firm before, but they are FIRST CLASS and very very reasonable prices even though they are based in Spain and the bike was Fedexed to me. The whole process took about 6 days,... ãã£ãšèŠã
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These guys are excellent. Based in Spain, they are often substantially cheaper than UK companies, and all VAT and tax was paid upfront with no unexpected charges on delivery. Delivery took a little... ãã£ãšèŠã
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Awesome bike at a great price. Delivery cost, custom duty and VAT to UK paid at checkout is the final price. Absolute no nasty surprises on delivery. The package arrived in perfect condition.... ãã£ãšèŠã
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Cycling and outdoor sports store. We work with the world's leading brands and we ship express worldwide directly with DHL. We offer a top quality service aligned with customer needs. We are a European company located in the north of Spain.
IBKbike - Specialized Brand Store.
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- Professional mechanics certified by Specialized.
- We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Fast shipping all over Europe. Payment with 3D Secure.
Free Shipping European Union orders +150â¬, 100% insured, shipment with DHL Express.
We treat our clients with kindness, respect and offer personalized advice to each client's needs.
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PolÃgono Benta-aldea 26, 20270, Anoeta, ã¹ãã€ã³
- +34 843 99 99 54
- info@ibkbike.uk
- ibkbike.uk
4.7
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72件ã®ã¬ãã¥ãŒ
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Gobik shorts shipped to UK quickly andâŠ
Gobik shorts shipped to UK quickly and without incident after Brexit
2021幎2æ25æ¥
IBKbike.uk ããã®åç
Thank you!
Service excellent.
Service in purchasing process excellent but sadly the bike had a major manufacturing defect thatâs kept it off the road for over a month until parts are available. (Brexit delays)
Local UK dealer fixing the problem
2021幎2æ25æ¥
IBKbike.uk ããã®åç
Mark!
Thank you for your feedback. We try to improve with your feedback.
If there was a defect, Specialized will always fix it. Sorry for the month without being able to ride the bike.
Disappointed
Disappointed. Canceled my order with no explanation. Quick with the refund though ð€Š
2021幎2æ25æ¥
IBKbike.uk ããã®åç
Our apologies John,
The brand was out of stock and the purchase was promptly returned.
We tried to contact you but were unable to do so.
Really easy transaction
Really easy transaction. Once shipped it was delivered within 3 days.
2021幎2æ22æ¥
IBKbike.uk ããã®åç
Thank you very much for your purchase and for leaving us your opinion.
We work to provide the best possible service.
Best regards
To flee like the plague.
No communication, no delivery and Paypal refund without any explanation!
To flee like the plague.
Aucune communication, pas de livraison et remboursement Paypal sans aucune explication !
A fuir comme la peste.
2021幎2æ19æ¥
IBKbike.uk ããã®åç
I am very sorry but you have placed an order for France in the UK shop. The UK shop was shown without tax because of Brexit. You have to place the order in the ibkbike.fr shop and pay your country's taxes. Shipments to the UK have to go through customs and pay their taxes. We have sent you an email explaining all this information. Your bad score is because you don't want to pay a tax of more or less 5â¬, we don't think you have a justifiable reason other than to do harm. We have already cancelled your account.
Language French:
Je suis vraiment désolé mais vous avez passé une commande pour la France dans la boutique britannique. Le magasin britannique a été présenté sans taxe à cause de Brexit. Vous devez passer la commande dans la boutique ibkbike.fr et payer les taxes de votre pays. Pour les envois vers le Royaume-Uni, vous devez passer par la douane et payer leurs taxes. Nous vous avons envoyé un courriel expliquant toutes ces informations. Votre mauvais score est pour ne pas vouloir payer une taxe de plus ou moins 5â¬, nous ne pensons pas que vous ayez une raison justifiée autre que de faire du mal. Nous avons déjà annulé votre compte.
Excellent service
Excellent service. Unbeatable value and 1st class service. Speedy delivery service.
2021幎2æ18æ¥
IBKbike.uk ããã®åç
Barry! Thank You!
Promised delivery to U.K
Promised delivery to U.K. in 10 days maximum, but after 11 days the bike was still with the local carrier. I aborted the purchase because of this.
2021幎2æ18æ¥
IBKbike.uk ããã®åç
Hi Vince,
Due to the customs process in UK and Covid-19 some shipments may be delayed.
We will give you approximate delivery dates, but we can never guarantee exact delivery days and even less with the current conditions in Europe due to the pandemic.
A pity about your cancellation.
Regards!
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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