icracked-it レビュー 

136
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very unhelpful ! Went in needing a replacement camera glass for a TCL NXTPAPER 70 Pro. The reaction was... "TCL...? No, only Samsung and iPhone !" Went to Maidenhub on the High Street, the... もっと見る

企業が回答しました

5つ星のうち5の評価

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with n... もっと見る

企業が回答しました

5つ星のうち5の評価

Superb service. I dropped my laptop off to Icracked-it due to a faulty battery of my laptop. Upon investigating, it seems that a capacitor had blown on my logic board; a repair that a lot of shops mig... もっと見る

企業が回答しました

5つ星のうち5の評価

Delighted with the service. Thanks to the whole team for a swift and smooth resolution to my computer issue. I left a text message on Saturday lunchtime asking for help. I was immediately called b... もっと見る

企業が回答しました

企業情報

  1. パソコン修理サービス
  2. ビジネスとITのコンサルタント代理店
  3. 電気機器修理店
  4. 電話修理業

当該企業による記述

We provide a high quality repairs for all makes and models of smartphones, tablets, PCs, laptops and Apple Macbook devices. We are certified Apple technicians and we offer a superior quality of service and warranties to that of our competitors including a lifetime warranty for replacement smartphone and tablet screens.* We are also IT support specialists for business providing on-site and remote access support to trouble shoot and fast fix IT issues as they happen. We also enable and assist business to better manage and reduce the costs of its hardware infrastructure. this includes repairing, restoring and renewing out of warranty hardware and extending its useful life. We also resell unwanted and out of warranty hardware and generate shared revenues. Our key areas of expertise are: - hardware repairs, restoration and renewal (PCs, laptops, Macbooks, servers, smartphones and tablets). - iPhone repairs, screen replacement, battery replacement, liquid damage, diagnostics and fault fixing (Apple Certified Technicians) - Macbook screen and battery replacement, liquid damage, advanced diagnostics and fault fixing (Apple Certified Technicians) - hardware renewal and restoration for out of warranty devices - hardware/device resales for refurbished and out of warranty units We are committed to achieving total customer satisfaction and offer fully guaranteed services/repairs based on a no fix - no fee basis. IT problems? We've got it cracked! * terms and conditions apply


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3.8

ほぼ満足

TrustScore 5段階評価の4

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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3.8

すべてのレビュー

(136)

過去12か月のレビュー数: 8件

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5つ星のうち5の評価

Greeted by a very friendly and helpful…

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with no charge. Customer service like this is very hard to find these days. Excellent shop would definitely recommend to everyone, 5 ⭐️ service.

2020年2月16日
自発的なレビュー
icracked-it ロゴ

icracked-it からの回答

Thank you for your very kind review Ash,


We are happy to hear our customer feel taken care of every step of the process…

5つ星のうち5の評価

Maidenhead branch

I went into the Maidenhead branch as my daughter's iPhone was not switching on. Was helped by a nice friendly guy. My daughters phone was repaired within 40 minutes with a 3 month warranty and reasonable fee. I will definitely use them for all out future Issues we might have. I Highly recommended.

2020年2月2日
自発的なレビュー
5つ星のうち5の評価

Highly Recommended

Had my spare i6 screen replaced and they also diagnosed and repaired the audio fault on my i7+. The handset would only work with wireless headphones. Both were done for less than £60 each and the turnaround was under 48 hrs. I've used them before and would highly recommend them again.

2020年1月11日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service - easy to book, very quick and reasonable
Really impressed
Thank you

2019年9月7日
自発的なレビュー
icracked-it ロゴ

icracked-it からの回答

Hi

Thanks for your feedback.

5つ星のうち5の評価

Performs miracles!

Performs miracles!! Complex phone issue resolved, and with excellent service. I had a complex issue with my phone. Took my phone to the Maidenhead Branch where one of team member assisted me on the times visited. My phone required what is called Level 4 repairs, and I have to say having also checked with the makers of the phone (who said nothing could be done to repair) I was over the moon that icracked-it managed to repair the phone. Excellent service quick very informative and friendly staff! Can’t fault them at all! Great job fixing my phone and great price too!!

2019年5月31日
自発的なレビュー
icracked-it ロゴ

icracked-it からの回答

Hi

Thanks for your feedback.

5つ星のうち5の評価

My phone screen had cracked

My phone screen had cracked, I had given it into Icracked it and the service was second to none as well as the repair have not had any problems since! Thank you guys!

2019年5月31日
自発的なレビュー
icracked-it ロゴ

icracked-it からの回答

Hi

Thanks for your feedback.

5つ星のうち1の評価

One Very Unhappy Customer!l

I was having a problem with my Apple iPhone switching itself off randomly which was a nuisance. I sort advice at a phone shop in Maidenhead High St and they suggested I take it to Icracked-it. I took it in explained and he diagnosed a software problem. I was told by the repair technician it could be fixed by reinstalling the software and should take an hour or so. I left the phone feeling confident it was in good hands him being a Certified Apple Technician. I got a call later telling us that he had carried out the procedure but that the phone screen was now showing activated locked and that I would need to visit the Apple Store in Reading and get one of their Geniuses to unlock it. So off we went to the Apple Store in Reading to visit their Genius Bar. They were very helpful but unfortunately they were unable to get my handset up and running. They confirmed that the issue was caused by the software restore on the device and that the cellular software update that icracked-it carried out had failed, The only solution they could offer was replacing the unit at a cost of £259. The next day we returned to see the Technician to inform him of the outcome and show him the report given to us by the Apple Store. Surprisingly the technician who carried out the repair seemed rather put out that there was any suggestion that he had in anyway contributed to my iPhone now been completely useless. He seemed quite unconcerned that I would now have to go and purchase a new mobile and not even an apology was forthcoming.

2019年5月30日
自発的なレビュー
icracked-it ロゴ

icracked-it からの回答

Thank you for your review and we are sorry that you feel unhappy with the service we provided. We have read your review with interest. Firstly, we care passionately about service and we always make every effort. The key issue here is that when you brought in the phone you reported the problem that it would not connect to your carrier (you could not make calls or receive them) also that it would not connect properly to wifi. In these circumstances we make clear (and did) that the only possible option was to re-install the software but that it might not work and it might not connect in which case you still would not be able to connect to your carrier or solve the wifi problem. We also made clear that this was a no fix - no fee service and the risk is yours to take. You also signed our terms and conditions which detailed the risk. You told us to proceed. We re-installed the software, but it would not connect to your network. Apple of course would not be interested in a phone out of warranty. We did not charge you. You also mentioned that your phone "worked perfectly" before your brought it to us, but it had the faults your brought it in for. We always want a first time fix, but for the reasons pointed out that is not always possible.

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