I donât know if there is a âperfectâ or âidealâ sound quality. Itâs all just terrior in my opinion. But the Zen Can makes my Grado open-ear headphones sound fantastic. A lot of bass that doesnât so... ãã£ãšèŠã
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Das Go Link Max pro finde ich sehr gut. Sehr guten Klang und man kann dazu ein symmetrisches Kabel verwenden. Die Nexis App lÀsst allerdings zum WÃŒnschen ÃŒbrig. Sie funktioniert nicht wirklich. Si... ãã£ãšèŠã
ZENDAC v3 As listening hours pass I notice better tonal depth of instruments. The detail is better and the harsh glassy high frequencies of DAC V2 are now smooth and rich. Symbol hits and Saxoph... ãã£ãšèŠã
Definitely not worth the cost, bad audio compared to AirPods. Was sent wrong item and took a couple weeks to get correct item. I ordered off of the IFI Shopify shop, would not do that again it m... ãã£ãšèŠã
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Weâre iFi audio, an award-winning audio tech company with one aim â to improve your music enjoyment with high-octane products that take your breath away.
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79 Scarisbrick New Road, PR8 6LJ, Southport, è±åœ
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- digitalservices@ifi-audio.com
- ifi-audio.com
4.3
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Faulty DAC. I was using it with an iMac. The sound setting created to linkl with thye DAC kept on disappearing. At first I was told to disconnect the DAC the reattach it and worked for a while.
The sound setting created to link with the DAC kept on disappearing. At first I was told to disconnect the DAC the reattach it. This worked for a while. Then I was told to download the firmware and update it. That worked for a while but still kept on dropping out. I changed the iMac for a Mac Mini and for a while it too worked. Then the lights on the DAC turned off and Support once again told me to update the firmware. I did using both the Mac Mini and my Macbook Pro. Now the Firmware will not load at all "Failure of App". All this started during the period of guarantee but now it's outside that. They want me to send it out for repair and will send me a return label (Free). I have waited nearly 10 days for the label so I sent a mail saying that I will not pay for any repair (as the fault was notified during the guarantee period). They have not replied!!! I am very disappointed with the overall performance of the DAC as it is unreliable, and disappointed with Support⊠they should have realised that the DAC was faulty as I bet this has happened many times with other customers.
2025幎12æ10æ¥
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iFi audio ããã®åç
Hi Henry,
Weâre very sorry for the experience youâve had and for the frustration this has caused â this is not the level of reliability or support we aim to deliver.
Please contact our support team at https://support.ifi-audio.com/ or reply to your existing ticket with your ticket number, and weâll look into this immediately and resolve it free of charge.
Thank you for bringing this to our attention, and we appreciate the opportunity to put this right.
Go Link broken after 14 months
I bought this product to accompany a new phone that came without the headphone jack. It worked well at first, you need to be aware that in order to skip tracks you will need to use the phone controls, you cannot use your in ear or headphones. Over the last couple of months the sound was cutting out occasionally, but I thought it was probably the usb c connection. Then, a couple of days ago the unit stopped completely. I thought it was the connection so I unplugged it, restarted the phone as well, just in case. No joy, so I plugged my large headphones into the unit and then into my phone. Nothing happening, so I guessed it's either the unit or my phone's port being dusty. I used canned air but, still nothing. I got my son to check if the go link would work in his phone, then at least I could narrow down the broken bit of equipment. He found that the go link failed in his phone too. Upon contacting support today, I was told it was out of warranty, they could repair it but I would be charged. I was asked if the green light on the unit was on or off, as if it was off, there can be an issue with the metal sheath slipping down over the usb connection port. The light comes on, no problem, so I am saddled with a unit that cost me £60 and only worked for 14 months. I have no idea how much it will cost to fix but, at £60, I am unwilling to spend more on fixing this unit, only to have the unit likely fail me again. I have bought a fiio adapter from AV.com, which comes at a cost of £28.99 and a guarantee of 5 years. I won't be buying from this site again.
2025幎12æ31æ¥
èªçºçãªã¬ãã¥ãŒ
iFi audio ããã®åç
Hi Yvonne,
Thank you for your review. Weâre disappointed to hear about your experience and understand how frustrating it is when a product stops working after a relatively short period of time.
When you contacted our support team, they were in the process of narrowing down the cause and had asked about the LED status as part of that troubleshooting. As the LED is illuminating, there are still a few additional checks we would normally go through to determine whether the unit can be resolved without repair, or to better understand the issue before any next steps are taken.
If youâd like us to continue assisting, please feel free to reply to your original support ticket and weâll gladly take it from there.
Kind regards,
iFi audio
Great Purchase Experience.
Products arrived working and packaged perfectly, my questions were answered by support in a timely manner and in depth. Great experience overall. Thank you!
2025幎11æ4æ¥
iFi audio ããã®åç
Hi John,
Thank you for taking the time to leave such positive feedback. Weâre pleased to hear that everything arrived in perfect condition and that our support team was able to answer your questions clearly and promptly.
Enjoy your listening, and thank you for choosing iFi!
Kind regards,
iFi audio
Bueno pero puede mejorar
Es exactamente lo que dice ser, lo único malo serÃa que se apagase automáticamente cuando no esta conectado a ningún dispositivo.
2025幎11æ24æ¥
iFi audio ããã®åç
Hi John,
Thank you for your feedback. Weâre glad to hear the product is doing what you expected overall!
We appreciate you sharing your thoughts on the automatic power behaviour when not connected to a device. This kind of feedback is genuinely helpful and will be shared with our product team as we continue to refine and improve our designs.
Thank you again for taking the time to leave a review.
Kind regards,
iFi audio
I am sure my experience will be asâŠ
I am sure my experience will be as satisfying as usual but my latest acquisition is for Christmas so I have not opened the box yet. Only a couple of weeks to go and I am really looking forward to experiencing my purchase.
2025幎11æ3æ¥
iFi audio ããã®åç
Hi Anthony,
Thank you for your continued support and for leaving a 5-star review. Weâre delighted to hear that your past experiences have been so positive, and we hope this new addition lives up to your expectations once itâs unwrapped.
Wishing you an enjoyable listening experience when the time comes.
Kind regards,
iFi audio
Outstanding product and very reasonablyâŠ
Outstanding product and very reasonably priced. Their go link DAC will allow you to discover a world of new layers to your favorite songs!
2025幎7æ14æ¥
iFi audio ããã®åç
Hi Maris,
Thank you for the great feedback. Weâre delighted to hear youâre enjoying GO link and discovering new detail in your favourite music.
We appreciate you taking the time to share your experience!
Kind regards,
iFi audio
iFi audio ããã®åç
Hi Nenad,
Thank you for your feedback. Weâre pleased to hear youâre enjoying the sound and are very satisfied with your experience.
Happy listening, and thank you for choosing iFi audio.
Kind regards,
iFi audio
Ottimo prodotto versatile e bello
2025幎8æ26æ¥
iFi audio ããã®åç
Hi Eugenio,
Thank you for the kind words! Weâre glad to hear youâre enjoying the versatility and design of the product.
Enjoy your listening, and thank you for choosing iFi audio.
Kind regards,
iFi audio
Blue 3 works great
Blue 3 works great! Sounds great!
It would be nice to get a flow chart of if other iFi product are compatible with mine.
2025幎10æ31æ¥
iFi audio ããã®åç
Hi Archie,
Thank you for your feedback. Weâre glad to hear youâre enjoying Blue 3 and the sound it delivers!
For guidance on compatibility with other iFi products, our support team would be happy to help and can provide the most accurate information. You can reach them through our support page at https://support.ifi-audio.com/
Kind regards,
iFi audio
Device was faulty and not working whenâŠ
Device was faulty and not working when it arrived, doesnât inspire confidence on this product. It was finally replaced, but took an age to arrive. Itâs OK to use, but left a bitter taste on my experience. I will never buy any other product from this company.
2025幎10æ15æ¥
iFi audio ããã®åç
Hi David,
Thank you for sharing your experience. We completely understand how frustrating it must have been to receive a faulty unit and then wait so long for a replacement. Itâs understandable that this left a bitter taste, even though the replacement is now working.
We really appreciate your honest feedback and will take it on board as we continue working to improve both our products and service. We hope that, in time, you might reconsider and give us the chance to restore your confidence in us.
Kind regards,
iFi audio
Awesome Service
Iâm autistic and have been using iFi earplugs for years, but this time they were labelled Out of Stock, so I messaged them explaining my situation. They went over and above to get me earplugs and a lot more as well! I couldnât be happier. Huge thanks.
2025幎10æ9æ¥
iFi audio ããã®åç
Hi Col,
Thank you so much for sharing your experience. Weâre thrilled to hear that our team could help and go the extra mile for you. Itâs wonderful to know youâre happy with your earplugs and the support you received.
We really appreciate your continued trust in iFi audio!
Kind regards,
iFi audio
I was not able to get it to pair with my headphones
I was not able to get the wifi unit to pair with my headset.
2025幎8æ26æ¥
iFi audio ããã®åç
Hi Robert,
Thank you for your feedback, and our apologies for the delayed response. Weâre sorry to hear youâve had trouble pairing your unit with your headset.
Our support team would be happy to guide you through the pairing process and ensure everything works correctly. Please reach out to them via your existing support ticket or our support page at https://support.ifi-audio.com/, and theyâll assist you promptly.
Kind regards,
iFi audio
iFi audio ããã®åç
Hi Bryan,
Thank you for your feedback! Weâre thrilled to hear that GO link is working so well with your 64Audio N8s.
Enjoy your listening, and thank you for choosing iFi audio!
Kind regards,
iFi audio
Excellent communication and support.
2025幎10æ8æ¥
iFi audio ããã®åç
Hi Luis,
Thank you for your feedback! Weâre glad to hear you had a positive experience with our team's communication and support.
We really appreciate you choosing iFi audio.
Kind regards,
iFi audio
Solid products that work
2025幎10æ1æ¥
The product meets all expectations
2025幎9æ29æ¥
I specifically asked that this item NOTâŠ
I specifically asked that this item NOT be sent to me since it had been delayed for a while and I wanted to purchase the GoBlu device instead. After receiving the email notification from iFi about the delay and the option to cancel, I expected that I would have received some information on the availability of the other device. However, much to my surprise, this Up Travel device appeared in my mailbox. I have an Apple Airpod Max so this is not at all useful to me!!!
2025幎8æ25æ¥
iFi audio ããã®åç
Hi Andrew,
Thank you for sharing your experience, and our apologies for the delayed response. We completely understand how frustrating it must have been to receive a product you specifically asked not to be sent, especially after waiting on updates and planning to purchase the GoBlu device instead.
If this has not already been resolved for you, please reach out to our support team via your existing ticket or our support page at https://support.ifi-audio.com/, so we can arrange the most suitable solution.
Kind regards,
iFi audio
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