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Infinity Cruises レビュヌ 

699
•
TrustScore 5段階評䟡の3.5

3.4

クルヌズ代理店
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5぀星のうち5の評䟡

We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... もっず芋る

5぀星のうち1の評䟡

Had paid a premium for direct/non stop flights to San Diego which worked fine on the outward, but we're inexplicably cancelled for the return "due to fight cancellations ". However the flight we we... もっず芋る

5぀星のうち4の評䟡

Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

COMPLETELY UNRESPONSIVE & INEFFICIENT. Our flights were cancelled due to conflict in the Middle East. Despite promising to re-route our party they simply went missing, did not respond to emails or r... もっず芋る

䌁業情報

  1. クルヌズ代理店

圓該䌁業による蚘述

Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.

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3.4

たあたあ

TrustScore 5段階評䟡の3.5

699件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.4

すべおのレビュヌ

(699)

過去12か月のレビュヌ数: 9件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Good customer service and attention to detail

The person who took my initial call was very helpful. They also called back when they said they would with the information I had asked for. Once I had all the required information, I booked our cruise through this person.

2023幎5月11日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Mrs Perrin,

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Bobby was brilliant helping us to plan


Bobby was brilliant helping us to plan our cruise. Just so knowledgeable, patient and so polite, nothing was too much trouble. Bobby suggested some welcome additions to extend our stay in Barcelona at the end of our cruise and was really great when we were asking about all the hotel stays and flights and even trying to find a good cabin on the ship. Received email outlining all the details of our holiday the following day, just as Bobby had said.

2023幎5月11日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Martin,

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Fantastic service from Eddie

Eddie was fabulous. Excellent knowledge of the cruise that we were interested in and subsequently booked.

Eddie answered all of my questions quickly and with good humour.

2023幎5月11日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Mr and Mrs Worrall,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Eddie.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Mike was very helpful and efficient.

Mike was very helpful and efficient.
Hope the holiday comes up to expectations with the hotels, transfers etc...

2023幎5月4日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Shirley,

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to Mike.

Kind regards,

Infinity Cruises.

5぀星のうち5の評䟡

Eric was extremely helpful and


Eric was extremely helpful and pleasant. He explained the details of the holiday very well. He was very professional.

2023幎5月4日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Kathleen,

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received. We will pass on your comments to Eric.

Kind regards,

Infinity Cruises.

5぀星のうち5の評䟡

Easy booking process with a friendly and professional cruise expert. Friendly professional service and was


Friendly professional service and was able to tailor make our cruise and stay holiday. Mike offered some good options for us and managed to secure the right flights and hotel for us. He was patient and courteous throughout the booking process.

2023幎5月2日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Mr & Mrs Pomford,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with the entire team.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Athens and NCL Jade cruise package

Very good holiday package with everything we needed arranged and all went smoothly. Flights, transfers, hotel stay, cruise with extras. Excellent itinerary and service from infinity cruises.

2023幎5月4日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Mr Forsyth,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with your cruise consultant.

Kind regards,

Infinity Cruises

5぀星のうち4の評䟡

Being quick

Being quick, informative and professional

2023幎4月27日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Khosrow,

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with your cruise consultant.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

The booking process

The booking process, thoroughness and professionalism of Eric the agent have been very good. Will write a review after the holiday as to how it meets expectations and how the company handle all aspects of the holiday

2023幎4月27日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Morag,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Eric.

Kind regards,

Infinity Cruises.

5぀星のうち5の評䟡

Bobby was very helpful in responding


Bobby was very helpful in responding and satisfying our request for flights to suit us and arranging car hire. The experience was enjoyable and satisfying.

2023幎4月20日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Mr and Mrs Magill,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Bobby.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Bobby is an excellent agent

Bobby is an excellent agent. Had great patience with everything we wanted. We made quite a few changes to the original brief but Bobby was great and arranged everything for us. Highly recommend Bobby Dalal.

2023幎4月20日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Marie,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

5぀星のうち4の評䟡

We have just booked a cruise QM2

We have just booked a cruise QM2, for July 2023 , I really do try to shop around for a good deal! I rang this company a few days before i booked and spoke to Bobby, he was very knowledgeable and experienced but at the time i felt uneasy about booking but I promised Bobby i would give him a call before i finally decided which holiday and company i would use ! Finally i booked with Bobby, i know he doesn’t own Infinity but this guy was the reason i did ! A credit ti this company please try them and we fully recommend Bobby! THANK YOU

2023幎4月17日
自発的なレビュヌ
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Keith,

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises.

5぀星のうち5の評䟡

We booked a cruise and stay via Eddie

We booked a cruise and stay via Eddie. Eddie was very helpful finding us more suitable flights. He gave us all the relevant information and was extremely efficient at emailing our confirmation which was very detailed. We’ve never used Infinity Cruises before but would definitely use them again as service was great and choice and cost were also great.

2023幎4月13日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Campbell,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Eddie.

Kind regards,

Infinity Cruises.

5぀星のうち5の評䟡

Bobby 5 stars !

Bobby was very friendly, knowledgable and a pleasure to deal with.

2023幎3月17日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Gary,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us - your compliments will be shared with Bobby.

Kind regards

Infinity Cruises

5぀星のうち5の評䟡

Bobby Dahal

Bobby Dahal, the agent we book our MSC cruise, from Cape Town to Venice [ Mar 23] was so helpful. Our booking was delivered as stated, Cape Town Hotel was superb, all taxis were there on time. We had endless problems, with MSC, when they kept referring us back to our travel agent unnecessarily,but Bobby cheerfully did everything in his power to help. Excellent agent and we wish to thank him and for his manager to know of his super service.

2023幎2月9日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Susan,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Bobby.

Kind regards

Infinity Cruises

5぀星のうち5の評䟡

Have just booked with Mike and he was


Have just booked with Mike and he was very helpful putting together a cruise to Alaska and tour of the Rockies and flights.

2023幎4月5日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Breeda,

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Mike.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Great options for our cruise.

2023幎4月5日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Jeanette,

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the cruise consultant.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Good holiday arep.

Good advisor at Infinity end helped us to do the deal...he was courteous and always willing to answer any questions.Only need to see if holiday lives up to
To everything so far!

2023幎3月30日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Angus,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

5぀星のうち5の評䟡

Very efficient booking

Very efficient booking. The staff are very helpful and will advise with any queries after booking.

2023幎3月30日
Infinity Cruises ロゎ

Infinity Cruises からの回答

Dear Christine,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with the entire team.

Kind regards,

Infinity Cruises

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