Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... ãã£ãšèŠã
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i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothin... ãã£ãšèŠã
I ordered the wrong Caretaker Top Housing sent it back ordered the right one, the returned item was returned to me with postage due, I called they said I damaged the threads on the union, needless to... ãã£ãšèŠã
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no one to call, no one to blame but myself for ever considering this site
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InFloorPoolParts offers thousands of in-ground pool cleaning parts that are used in in-floor pool cleaning system. InFloorPoolParts carries not only replacement parts for every in-ground cleaning system, but provides reference material on how to repair and troubleshoot common issues associated with these systems from popular brands such as A&A Manufacturing, Polaris Caretaker 99, and Master Pools (amongst others). With our simple reference guides weâve found our customers feel empowered, knowing they can maintain their cleaning systems without the help of a technician. What sets InFloorPoolParts apart from other pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but it is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, InFloorPoolParts has four sister-sites that service all other needs amongst the swimming pool industry. PoolVacParts which services the in-ground and above-ground pool cleaner market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which services needs with filters, pumps & motors, spa parts, amongst more, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what in-floor pool part you are looking for, the staff at InFloorPoolParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives at your doorstep!
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10267 N. Scottsdale Road, 85253, Scottsdale, ç±³åœ
- (480) 607-1900
- sales@azpoolsupplies.com
- infloorpoolparts.com
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Reliable source for hard to find parts
My pool was built in 1983 and some of the pool parts that need replacement are harder to find. Infloorpoolparts has been the go to source for finding what I need to keep my pool running.
Very good people
Got the part I needed. It came quickly and it works perfectly. Good people to buy from and will again. Thank you.
Fast & Accurate
Parts in stock and fast shipping. Parts were correct. The best!
good customer service, not so good on in-stock notifications
Just make sure it's in stock. Needed parts asap. Placed order and luckily was too cheap to pay for expedited delivery as the parts were not in stock to ship for several days anyway. Would have been really upset had i paid for the outrageous next day or two day shipping only to learn that i could have used ground and gotten them just as quick. Maybe they refund you in that situation but they need to notify you that stuff's not in stock before placing order.

InFloorPoolParts.com ããã®åç
Excellent customer service
I ordered the wrong color pop-ups, and they easily exchanged them.
Great experience
Delivery of pool parts was on time, and the item was as described. We would buy from this company again.
any pool part.
Wonderful experience, fast shipping, good price, excellent service.
Helpful and knowledgeable.
Helped me diagnose what the problem was and got the right parts to me quickly. I will use these guys again.
RECEIVED ORDER
GREAT TRANSACTION. RECEIVED ORDER VERY FAST.
HAVE ORDERED FROM THIS COMPANY BEFORE AND WOULD
ORDER FROM AGAIN.
HIGHLY RECOMMEND THIS COMPANY.
Review
Part ordered was delivered promptly. Price was reasonable.
Very efficient
Easy to order parts. Shipped on time.
Very happy here.
Responsive helpful prompt
Infloor was easy to deal with have advise before purchase. Delivered promptly
Knowledgeable Sales Staff
I needed parts for my 28 year old Caretaker Cleaning System and the sales staff helped me decide what needed to be replaced and options that were available. Because of changes in manufacturer names and part numbers, finding the parts I needed, by myself, got rather confusing. I would recommend contacting InFloorPoolParts.com for your pool supply needs.
BTW, I installed the new parts and the systems seems to work better than ever!
Thanks for the rescue
I was panicked because I didn't know why my in-floor pool cleaning system wasn't working properly. Your website helped me identify the part I needed to get it back running and it was shipped quickly.
Excellent company who is very helpful with the products I purchased
I wasn't sure exactly which part I needed for my pool plumbing. I was guided very professionally and was confident they knew their stuff. A few days after placing my order I received the products and they were exactly what I needed. Pricing was also very reasonable. I'm sure I will be purchasing more pool products.
Great service and product is working fine
When I called to ask about a part for our in floor cleaner, the folks here took all the time I needed to find out what I needed and advise me on how to install it.
The price was fair, and the part arrived just as they said it would.
We are enjoying clean, clear water again
Thank you!
Professional, efficient and highly recommended company
I ordered parts for my pool, they arrived quicker than buying them locally in Australia from the USA. Professional advice was provided to alter my order enabling us to save money. Thanks again.
Awesome Customer Service.
There are a lot of internet retailers out there and I know my first instinct is to see who has the lowest price. After all, everything else is the same, right. That couldn't be farther from the truth. The staff at In Floor Pool Parts is there to help you solve your problems and make sure you get the best parts and service for your money. I'm an owner builder just finishing a 40k gal IG pool and they have helped with equipment selection and advice throughout the entire project. If you want someone to get it right the first time and not just an order taker behind a screen, you will want to call these guys. I have and will continue to recommend them to my friends and family.
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