I only have good things to say about IxDF. I took excellent courses with Ivy League content, learned a lot, and met great people in my city along the way. The community is real; there are meet-ups eve... もっと見る
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IxDF.org is a solid, professional platform that covers pretty much everything in modern UX and product design. Courses, masterclasses, community, a knowledge library, and career paths. It’s all there.... もっと見る
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I was charged for an annual membership I never authorized even though I cancelled my free trial. They are using dark patterns within the platform and in their billing options. I have completely l... もっと見る
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A Game-Changer for Experienced Professionals I've been in web development for over 20 years, so when I started taking courses through the Interaction Design Foundation, I wasn't sure how much... もっと見る
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企業情報
当該企業による記述
The Interaction Design Foundation (IxDF) is a global design education institution. Established in 2002, we pioneered online video-based courses a decade before online learning became mainstream, at a time when AI, user experience (UX), and user interface (UI) design were barely recognized as distinct disciplines. Today, IxDF offers evidence-based curricula taught by 250 industry leaders, grounded in both industry practice and peer-reviewed research. With 1.2 million enrollments and local chapters in 495 cities across 105 countries, IxDF is the largest and longest-running design education institution in the world. IxDF is where leading practitioners and researchers in design and AI come together to build online education that sets the gold standard for the industry. Our entire institution is built around a singular focus on design and AI. This allows us to build curricula of depth and rigor with industry leaders. Learn from 40 courses and 155 master classes, from beginner to advanced. Trusted by 1,576 companies.
連絡先
8310 , Austin, 米国
- hello@ixdf.org
- interaction-design.org
4.4
優良
2397件のレビュー
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この企業のTrustpilot 利用方法
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Great Team with fantastic knowledge
The Interaction Design Foundation (IxDF) offers excellent courses that are detailed, thoughtful, and taught by knowledgeable instructors. The material is well structured and genuinely helpful for anyone looking to deepen their understanding of UX and design principles.
What stood out to me most was their team. When I missed a payment, they were incredibly kind and understanding. Instead of immediately cutting off access, they reached out and worked with me to find solutions. They helped me save my data and even extended my off period until I was ready to join again.
That level of care and professionalism really reflects the kind of community IxDF has built. I highly recommend their platform to anyone interested in learning UX design.
2026年3月12日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Juan,
Thank you for the kind words! I'm really glad to hear you had such a positive experience with the courses and found the content clear and easy to follow.
It’s great to know the learning materials are helping you grow your skills. That’s exactly what we hope for our members.
Wishing you lots of success on your UX journey!
Warm regards,
Rikke Friis Dam from the Interaction Design Foundation
UX Path
I was on crossroads of my career in October 2025, starting UX design path after years in different fields. I joined then one of free webinars of IxDF and thats how I found them. Now, 5 months later, I am confident Product Designer with couple of courses completed, enjoying networking meetings with other designers and building my portfolio. Mentor support is incredible in showing the right way and setting goals, and the trainings are totally worth it. I specifically enjoyed the Accessibility one.
2026年3月12日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Mathias,
Thank you for sharing this! It’s really inspiring to read about your journey. Making a career shift isn’t easy, and it’s great to hear how much progress you’ve made in just a few months.
I’m especially glad that the mentorship and networking have been helpful along the way, and that you enjoyed the Accessibility course. That’s such an important area of design.
Wishing you all the best as you continue growing your portfolio and your career in product design!
Best,
Rikke Friis Dam from the Interaction Design Foundation
Best UI/UX content ,it has been a…
Best UI/UX content ,it has been a really great experience ,the content is clear and easy to follow ,no doubt you can subscribe to IxDF to have a positive impact on your learning and career
2026年3月10日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Krithigha,
Thank you so much for sharing your experience! I’m really glad to hear that you found the content clear and easy to follow, and that your time with IxDF has had such a positive impact on your learning.
It’s wonderful to know that the courses are helping you grow your skills and move forward in your UX/UI journey. That’s exactly what we hope to support.
We truly appreciate you taking the time to share your feedback and being part of the IxDF community.
Warm regards,
Rikke Friis Dam from the Interaction Design Foundation
If I could give less than a 1 star I…
If I could give less than a 1 star I would. This program was advertised to me as a chance to learn something new. It didn’t work out, I changed career paths, and time kept moving for me as a busy mom.
I realized a pending charge of almost $300 when I wasn’t aware they would just auto charge for a new year.
When I reached out about this letting them know I haven’t used the program in months and will not because I changed career paths they refused to stop the pending transaction and instead suggest I pay for someone else’s membership with the money they took from me.
Again I’m just a working mom, I don’t have $300 to spend on something I will not be using or to hand out to someone else.
This is something I would NOT do because if you’re not sure and your life moves fast like everyone’s does they are a cutthroat company that will take those $300 from you kicking and screaming wether you can afford it or not.
2026年2月24日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Jocelyn,
I’m truly sorry that this situation caused you stress. I completely understand where you are coming from.
Our memberships renew each year automatically, and billing details are always visible in members’ profile, under the billing tab. We also send you a reminder email 2 weeks before your renewal. That said, we always review refund requests carefully and with empathy.
Following our recent communication, we have since issued a full refund for your renewal. We’re glad we were able to resolve this for you and hope this brings some peace of mind.
We genuinely wish you all the best in your new career path and future endeavors.
Warm regards,
Rikke Friis Dam from Interaction Design Foundation
Extremely helpful and accommodating
Commenting purely on my experience with their customer service and onboarding in my first few days of membership.
Co-Founder Rikke Friis Dam has been extremely helpful and accommodating me on fees and the course.
Coupled with the excellent reviews and numerous recommendations for the IxDF, I am very pleased with how I have been heard and treated and think I have made a sound decision.
2026年1月30日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Ben,
Thank you so much for taking the time to share your experience. I’m really glad to hear that your first days with IxDF have been positive!
It means a lot to know that the way you were treated gave you confidence in your decision to join, especially alongside the recommendations you’d already seen. We truly care about making sure members feel welcome and supported from the very beginning.
I’m delighted to have you as part of the IxDF community and wish you a rewarding and inspiring learning journey ahead!
Cheers,
Rikke Friis Dam from Interaction Design Foundation
Difficult to cancel, AVOID
For a company teaching UX they engage in dark patterns that make cancelling a membership very expensive.
I will be brutally honest here, an email sent on the 1st January titled ‘Get ready for another great year with IxDF’ does not clearly look like a notice for automatic renewal or a warning that you're about to be charged £200+ – especially not when the crucial line of text advising about the automatic renewal and HOW you cancel is wedged in the middle of the email without emphasis.
Very dirty and dark UX practices. I contacted support about a refund and was told there's no option for a refund if you're no longer a new member (as in your account is older than a year) - the option is to cancel and lose access to everything you've paid for IMMEDIATELY or to pay it forward, which frankly is not an option. It's actually quite insulting they suggest that as if it's an equivalency to a refund.
I would honestly avoid. I used IDF to compliment my job and explore additional learning in my own time, but the course materials are very outdated. Personally I'll only be using accreditated sources from now on, now that I realise IDF is a predatory company.
Update: standard boiler plate response. IDF did respond back and repeat that the only options available to me are to cancel my membership and lose access immediately to everything I've already been charged for, or to pay it forward (i.e, transfer my subscription to another account or to a friend) which frankly, is not a good option to provide.
Imagine you want to cancel your Netflix subscription and they say no refund even though you've just been charged without prior notification, but oh hey, IF YOU WANT you can "pay it forward" and give your subscription to someone else.
What bs. Scam company, be very careful if you want to try them out. Search for honest reviews online by searching the company name on Reddit and LinkedIn - I'm not the only one who's been hit with this tomfoolery.
2026年1月29日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Jessica,
Thank you for taking the time to share your experience so openly. I’m genuinely sorry to hear how frustrating this situation has felt for you.
I’d like to clarify, for transparency, that when you contacted us, we weren’t able to offer a refund on the renewed membership in line with our policy. However, this was not the only path presented. In good faith, we shared several alternative ways to help ensure the renewal still held value for you, rather than simply asking you to cancel and lose access immediately.
That said, I fully respect that none of those options felt right for you, and I understand how that can add to the frustration, especially when money and expectations are involved.
Your feedback regarding how our renewal communication was perceived has been noted and shared internally. We continuously review how we communicate to ensure clarity and fairness, and feedback like yours plays an important role in that process.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
Excellent courses and outstanding customer service
Interaction Design Foundation is genuinely one of the best learning platforms available for anyone looking to deepen their design skills. The breadth and quality of the courses are excellent, covering everything from fundamentals through to more advanced and specialised areas.
I personally saw a noticeable improvement in design capability and confidence across my team after our org started using IxDF, and the structure of the courses makes them easy to follow and apply in real work. The certificates at the end are also a great touch and a nice way to recognise progress.
On top of that, the customer service experience was outstanding! Very responsive, thoughtful, and handled with real care. It’s clear there’s a strong, values-driven team behind the platform.
Highly recommended for individuals and teams looking to invest seriously in design education.
2026年1月27日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Warren,
Thank you so much for this thoughtful and generous review. We truly appreciate you taking the time to share your experience with the Interaction Design Foundation.
It’s incredibly rewarding to hear that IxDF had a noticeable impact on your team’s design capability and confidence. Supporting both individual designers and entire organisations as they grow and mature in their design practice is exactly what we strive for. I’m especially glad to hear that the course structure made it easy to apply learning directly to real work, and that the certificates felt like a meaningful way to recognise progress.
Your kind words about our customer service mean a great deal to us. We care deeply about the people behind every membership, so hearing that this came through in your experience is truly encouraging.
Thank you again for your recommendation and for placing your trust in IxDF. We’re proud to be part of your design journey and wish you and your team continued success and growth.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
This is one of the best design platform!
This is one of the most valuable, affordable, and genuinely human-centered educational design platforms I’ve ever discovered.
It offers plenty of courses and a wealth of information that remains relevant over time, because it focuses not on fleeting trends, but on strong fundamentals that help build a solid design mindset step by step - like constructing a building brick by brick.
I also want to highlight their outstanding support. Rikke is always there - responsive, attentive, and genuinely supportive. She answers questions, helps work through doubts, and truly cares. When I was going through financial difficulties and couldn’t renew my subscription on time, Rikke reassured me, explained that I could return later without any issues, and even made me an offer I simply couldn’t refuse. Thanks to that, I know for sure I’ll be coming back as soon as I sort things out.
Every cent is absolutely worth it!
The only thing I’d love to see improved is the addition of more new courses :)
2026年1月23日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Valeryia,
Thank you from the bottom of my heart for this incredibly thoughtful and generous review. Reading your words truly means a lot to me and to everyone at IxDF.
I’m especially touched by how you described our focus on fundamentals: learning design “brick by brick.” That mindset is at the very core of what we aim to do. We aim to help people build a strong, lasting design foundation that supports them well beyond trends and tools.
Thank you as well for your kind words about our support. Life can be unpredictable, and learning journeys don’t always follow a straight line. I’m really glad we could support you during a challenging moment and help make things feel a little lighter. Knowing that you plan to return when the time is right truly means a great deal to us. We’ll be here, whenever you’re ready.
And thank you for the thoughtful suggestion about adding more new courses. We hear this often (which we love!), and we’re continuously working on expanding and refining our course library while staying true to quality and depth.
Wishing you all the very best as you move forward, and thank you again for being such a wonderful part of our community.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
The Interaction Design Foundation was a…
The Interaction Design Foundation was a key factor in my development as a designer. The content was always well-structured, easy to access, and based on rigorous research, which over time made it easier for me to develop my knowledge of UX and human-centered design.
What I value most about IxDF is its capability to facilitate continuous learning for users at any stage of the design career ladder. Whether you are reinforcing fundamentals or delving into more strategic subjects, clarity is provided without being trivial. I also like the very strong global community and the chance to learn from practitioners and researchers all over the world.
All in all, IxDF has been a trustworthy and significant source for learning throughout my journey, and I am well pleased to recommend it to designers who wish to keep evolving in an intentional and profound manner.
2026年1月20日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Gabe,
Thank you so much for your thoughtful and generous review. I am truly grateful for your kind words and delighted to hear that IxDF has played such a meaningful role in your development as a designer.
It is wonderful to know that our research-based, well-structured content helped you build your knowledge of UX and human-centered design over time. We put a great deal of care into ensuring that our courses remain both academically rigorous and practically relevant, so your feedback means a great deal to us.
I am especially happy to hear that you value our focus on continuous learning at every stage of a design career. Whether someone is just starting out or exploring more strategic topics, our goal is always to provide clarity, depth, and direction without ever oversimplifying.
Thank you for being part of our global design community and for recommending IxDF so warmly. We are honored to be part of your learning journey and look forward to supporting you as you continue to grow and evolve as a designer.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
It’s the go-to place for design and product…
It’s the go-to place for everything design and product thinking. The sheer number of courses and instructors who are veterans in their respective fields is truly remarkable.
2025年1月20日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Faisal,
Thank you so much for your kind and thoughtful review. I am truly delighted to hear that IxDF supported your transition from academia into the UX field and helped you sharpen your knowledge of modern UX methods and practices.
Career transitions take courage, and it is wonderful to know that our courses and community could support you on that journey. I am especially happy to hear that our customer support team made you feel heard, understood, and supported along the way. That personal, empathetic connection is something we care deeply about.
Thank you for placing your trust in IxDF and for being part of our global design community. Wishing you continued success and growth in your UX journey.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
I credible and trustworthy UX training…
I credible and trustworthy UX training platform with a great customer support! Moving to UX sector from academia, I followed bunch of IxDF courses that helped me sharpen my knowledge on the methods and approaches used in today's UX practice. Their customer support is amazing! They didn't only address my requests in a personalized, empathetic and patient manner, but also propose solutions to get the best out of the platform.
2026年1月13日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Alev,
Thank you so much for your kind and thoughtful review. I’m really glad to hear that IxDF supported your transition from academia into the UX field! Transitions are always scary and you are so brave in this journey 💪
Thank you for placing your trust in IxDF and for being part of our community. Wishing you continued success and fulfillment in your UX journey!
All the best,
Rikke Friis Dam of the Interaction Design Foundation
The place to go for UX/UI education
The place to go for UX/UI education! Reasons why I go there for years:
- Price! unbeatable compared to other platforms
- Content! Highly verified content by best of the best UX/UI people with real psychological background
- Time! Go as you wish, taking a 4 week break is no problem.
- Contact! Wow, a platform where you actually get personal feedback within shortest time.
2026年1月9日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Christian,
Thank you so much for such a wonderful and generous review. It truly means a lot to us that you have chosen IxDF as your learning home for so many years.
You highlighted exactly what we strive to offer. Accessible pricing, world-class content created by leading experts, complete flexibility in how and when you learn, and real human support when you need it. Learning should fit into your life, not the other way around, and we are so happy to hear that our platform supports you in that way.
Our course authors and the entire team will be delighted to read your feedback. Knowing that our work continues to support your UX and UI journey is incredibly rewarding.
Thank you for being such a valued part of our global design community. We look forward to continuing to learn and grow together.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
AI won’t replace you
“AI won’t replace you, but a designer using AI will.”
This motto really resonated with me as I completed the AI for Designers course from the Interaction Design Foundation, led by Ioana Teleanu.
What I took away is simple but powerful: AI isn’t here to take over the creative work designers do — it extends what we can do. Designers who integrate AI thoughtfully into research, ideation, and workflow will be more efficient, more innovative, and ultimately more competitive.
AI isn’t perfect — it still needs human judgement, direction, and values — but when used well, it elevates the design process at every stage. I’m excited to keep applying what I’ve learned and continue growing.
Big thanks to Ioana and the team at IxDF — this one’s going on my career journey board.
2025年11月3日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Andy,
Thank you so much for sharing such a thoughtful and inspiring review. I absolutely love that quote, and I am delighted to hear how strongly the AI for Designers course resonated with you.
You captured the heart of the course perfectly. AI is not here to replace designers, but to empower them. When used thoughtfully, it becomes a powerful partner in research, ideation, and workflow, helping designers work smarter while staying grounded in human judgment, creativity, and values.
Ioana and the entire team will be so happy to hear how meaningful this experience has been for you. It is wonderful to know that the course has earned a place on your career journey board.
Thank you for being part of our global design community and for embracing the future of design with such curiosity and confidence.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
Helpfulness of IxDF Community
I have been a member for more than three years. The courses have helped me to get a better understanding of UX as a student who is curious to learn more. We get to be part of a community who support each other to build the skills.
2025年11月3日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Aparna,
Thank you for your kind words! We appreciate your tremendous support over the past few year 🙏
Seeing members learn, grow, and support one another is exactly what we hope to foster at IxDF.
Thank you for your continued trust, and I wish you all the best as you keep building your skills!
Cheers,
Rikke Friis Dam of the Interaction Design Foundation
I used to be a researcher working in UX…
I used to be a researcher working in UX design. Interaction Design Foundation helped me to gain core knowledge and insights into the world of interactive design on multiple platforms, including mobile devices and laptops. I especially loved the lectures on accessibility and gaming, which were notable interests of mine. Rikke is also incredible kind and personable on the administrative side of the site, so should you have a question about your account or different services, know that you’re in good hands. I would highly recommend this service if you want to learn more about UX design or join a community of UX creatives, whether you’re new to the field or looking to cultivate an established skill set with some recent research.
2026年1月2日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Kat,
Thank you so much for this thoughtful and generous review. Your kind words truly mean a lot to me and our team!
Please know that you are and have been doing such an amazing job with your transition. Keep up the incredible work 💪
Thank you for recommending IxDF and for being part of our community of UX creatives. Wishing you continued growth and inspiration in your design journey.
All the best,
Rikke Friis Dam of the Interaction Design Foundation
I highly recommend IxDF to anyone looking to deepen their design expertise.
I am writing to share my incredibly positive experience with the Interaction Design Foundation (IxDF). I have been a member for the last five years, and the courses have been instrumental in helping me grow and advance in my UX career.
What I appreciate most is the self-paced nature of the learning. It is perfectly suited to my schedule, allowing me to make productive use of my daily commute by studying on the train. The platform offers a wealth of knowledge that is beneficial for everyone, from beginners to advanced level designers.
I highly recommend IxDF to anyone looking to deepen their design expertise.
Best regards,
Srini
2026年1月2日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Srini,
Thank you so much for taking the time to share your experience and for being part of IxDF for the past years. It truly means a lot to receive your ongoing support!
Knowing that the platform continues to bring value across different experience levels is also very encouraging for us.
Thank you again for your strong recommendation and for your continued trust in IxDF. Wishing you continued success and fulfillment in your UX journey!
All the best,
Rikke Friis Dam of the Interaction Design Foundation
Bom custo benefício. Ideal para quem quer começar a estudar ou voltar a consumir conteúdos de design.
Foi uma boa plataforma para eu voltar a estudar design no dia a dia. A interface é fácil de mexer, as aulas são claras e explicativas e o Time de CS responde super rápido.
Não recomendo tanto para quem quer conteúdos mais avançados, porém para assuntos intermediárias e iniciantes é muito bom.
2025年12月31日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Luiza,
Thank you for sharing your thoughtful review, and for your recommendation!
I appreciate your honest feedback about the level of the content. While many of our courses focus on building strong foundations and intermediate skills, we’re continuously expanding and updating our advanced offerings as well.
Thank you for taking the time to share your experience, and I wish you continued success in your design journey!
And Happy New Year :-)
Rikke Friis Dam of the Interaction Design Foundation
Good product
2024年12月31日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Hieu,
Thank you for the kind words! I’m glad to hear you’ve had a positive experience with IxDF.
If there’s anything in particular you’ve enjoyed, or anything we can do to make it even better, we’re always happy to hear your thoughts.
Wishing you a 2026 with full or growth and learning :-)
Best,
Rikke Friis Dam of the Interaction Design Foundation
Scientific, Up to date, Caring, and Organized
A few years ago, I searched for the term “design thinking” and clicked on the first result. I read the article and found exactly what I was looking for: I finally understood design thinking. In fact, all my questions were answered in that article.
After that, I browsed the IxDF blog and literature and fell in love with the free materials. Everything was logically organised and genuinely helpful. So don’t overlook the IxDF blog and literature.
Last year, I applied for a scholarship to become an IxDF member. In response, I received a warm email explaining that there were no scholarships available at that time. I was disappointed. However, two months later, I received another email — a scholarship had become available, and they offered it to me. I was on cloud nine. I started learning and enjoyed every second of it.
I found the learning paths extremely helpful. As an academic person, I really value the references and additional learning materials at the end of each lesson. I am also fond of the video lessons and the thoughtful, experienced instructors. Everything is designed to be easy to understand, which I think is the most important advantage of IxDF courses.
Another major advantage is their responsiveness. They follow up, make you feel recognised, and genuinely show that they care about their members.
In short, I truly believe IxDF is one of the best learning platforms available.
2025年3月1日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Mahdieh,
Thank you so much for sharing this beautiful and thoughtful review. Reading about your journey truly means a lot to us.
We put a lot of care into making everything clear, structured, and easy to understand, so it’s wonderful to know that this came through in your experience.
Thank you for being part of the IxDF community and for taking the time to share your story. Wishing you continued joy and success in your learning journey.
Cheers to a successful 2026,
Rikke Friis Dam of the Interaction Design Foundation
The program content is well-organized…
The program content is well-organized and professional. I like how the course is presented, from readings to videos, with quizzes for review as well as essay questions to encourage critical thinking.
The library is also very diverse, including articles and templates to support purposeful practice. I have renewed for a second year to experience more new courses.
2025年12月29日
自発的なレビュー
IxDF - Interaction Design Foundation からの回答
Hi Phat,
Thank you so much for your lovely feedback! :-)
I'm so happy you've found the course structure engaging and meaningful. Love that the mix of videos, readings, quizzes, and open-ended questions is helping you sharpen your skills and think deeper about design.
And yes, the library is a bit of a treasure chest! We’re always adding new articles, templates, and resources to make sure there’s something fresh for every step of your learning journey.
I'm so glad you’ve renewed for a second year. There’s lots more waiting for you, and we can’t wait to see where your design journey takes you next!
Best,
Rikke Friis Dam of the Interaction Design Foundation
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
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よいレビューを書くための8つのヒントをご覧ください。
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レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。