IxDF - Interaction Design Foundation レビュー 2,397

IxDF - Interaction Design Foundation からの回答

2025年1月9日

Hi Nadja,

Thank you so much for your kind review and very hearty congratulations on your well earned gift :-)

I forwarded your review to the rest of the team and they’re just as happy as I am! We take the time to reply to all our members in the fastest and most humane way possible; thanks
for letting us know we’re doing a good job. :-)

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2025年1月1日

Hi Pavla,

Thank you very much for your kind recommendation! I'm so glad to hear you're enjoying our courses! Our team works day and night (literally!) to create courses, content, and Master Classes of the highest standards :-)

And thank you for pointing out the strength of our Learning Paths and of course, our high-quality free design literature authored by the very best in the field ;)

I hope you continue to progress with the IxDF!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月27日

Hi Dana,

Thank you so much for taking the time to share such a heartfelt message! It’s incredibly rewarding to hear how the IxDF has played a significant role in your journey since 2016. Your words beautifully capture what we aim to provide—a learning experience that’s not only accessible and innovative but also deeply meaningful.

I’m really touched by your kind mention of my support. It’s members like you who make this role so fulfilling and inspire us to give our very best each day. Knowing that you feel empowered to create exceptional user experiences and be part of such a supportive community means everything to us.

Please don’t hesitate to reach out if there’s ever anything I can help with as you continue to grow and thrive. Wishing you many more years of success and inspiration ahead! :-)

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月25日

Hi Ryan,

I am so thrilled to hear you are getting so much value from our courses 😊

We are truly very happy to offer an extensive library of high-quality courses (37 and counting!) covering the whole design spectrum—from a complete beginner’s level to highly advanced.

It also delights me to know that our dedication to providing best-in-class and timely support for all our members does not go unappreciated.

We look forward to many more years of growth and learning with you 🚀

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月24日

Hi Sandra,

I am so thrilled to hear you are getting so much value from our Master Classes. We pride ourselves on offering a selection of high-quality design training with top experts from NASA, Google and more.

I am glad to know how impactful your learning experience with us has being so far, and we look forward to many more years of learning with you!

If you ever need anything, please feel free to contact me 😉

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月20日

Hi Esin,

Thank you for sharing your wonderful review! I’m thrilled to hear that we've made an impact during your time with us.

I’m also delighted that you’ve appreciated the depth of our course offerings that have something for everyone from beginners to juniors to seniors.

Wishing you all the best with your design education journey. I look forward to seeing all the incredible things you’ll achieve!

Warm regards,
Rikke from Interaction Design Foundation (IxDF).

IxDF - Interaction Design Foundation からの回答

2024年12月19日

Hi Дмитрий,

I am thrilled to hear you are enjoying the 'User Research: Methods and Best Practices' Course. Positive experiences such as yours fuel us to continue improving our course content and platform.

Do keep me updated and if you have any questions I will also be delighted to answer them for you.

Keep up the amazing work!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月19日

Hi Mehrnaz,

Thank you so much for the kind words; you have put a smile on my face!

We work very hard to make sure you have the most seamless experience with your membership and I will be sure to pass your warm compliments along to the rest of the team :-)

We also put a lot of effort into creating the highest-quality design courses, and I am glad to hear about your positive experience.

As always, I am available if you ever need help with anything at all!

Warm Regards,
Rikke Friis Dam of The Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月18日

Hi Morten,

Thank you for sharing your honest feedback with us. I’m really glad to hear that you’ve found our material to be focused and valuable in the realm of UX, as that’s something we strive for with every course we offer.

I completely understand your frustration with the pacing system. Our intention with the pacing is to encourage thoughtful reflection, help learners feel more confident with the material, and encourage steady progress, but I appreciate that it can feel disruptive to the flow of learning at times. Your feedback is incredibly important to us, and I’ll be sure to pass it along to the team to help us consider how we can better balance pacing with the needs of our learners.

Thank you again for taking the time to share your experience. We truly value your perspective as it helps us improve the learning journey for everyone.

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月18日

Hi Elliott,

Thank you so much for sharing your experience with us! It’s so great to hear that you’ve found our courses, especially the AI for Design course, to be valuable and worthwhile :-). We're thrilled that you're continuing to learn and grow with us.

Your kind words about the quality of our course material mean a lot, and it’s really rewarding to know that it’s been a helpful resource for your development as a UI/UX professional.

We’re grateful to have you as part of our community and look forward to supporting you in your future learning!

Best regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月18日

Hi Milan,

Thank you so much for your lovely review! We’re thrilled to hear that the UX Design course has exceeded your expectations.

I’m also really glad the flexibility and supportive community have made your learning experience even better :-).

Thanks again for being part of our community—it’s learners like you who make it such a great place to be!

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2025年3月19日 に更新

Hi Agata,

I’m sorry to hear you’re feeling frustrated. I understand how it can feel when things don’t seem clear. On that note, we display our prices in the same way as companies like Adobe, Figma, Dropbox, Microsoft, Notion, etc. It’s an industry standard and makes it easy to compare prices across the internet.

We offer both monthly and yearly billing options, and it looks like you opted for the yearly plan. We really do our best to make all pricing info clear and avoid frustration from our users: We write it 2 places on the sign-up pages, on the billing page, in the invoice email, in our reminder email, and a few other places. The reason I’m mentioning this is just because we’re so passionate about UX/customer experience– so we really designed every single detail with as much care and perfectionism as possible – including the pricing info. In this case, we really did our best to make it super clear :-)

It seems you may have missed this info but I’m always here to help clarify any details for you. We’re happy to take on your feedback and see if there’s anything else we can do.

I wasn’t able to find your membership details in our system, but I’d be glad to look into investigating this further. Simply write to me at rikke.friis.dam@interaction-design.org - and I can help you. I always respond within 24 hours :-)

Sending positive thoughts!

Warm regards,
Rikke Friis Dam

IxDF - Interaction Design Foundation からの回答

2024年12月13日

Hi Ben,

Thank you so much for your review! It's made my week :-) It’s wonderful to hear that our courses and design resources have resonated with you—our goal is to make your learning experience engaging and user-friendly, and it means a lot to know we've succeeded for you.

Your kind words about our dedicated support truly touched me—it’s always our pleasure to assist and ensure you have the best experience possible.

Remember, as an IxDF member, you also have access to a wide range of resources, including networking opportunities and our ever-expanding library of over 35 courses, such as Design for a Better World with Don Norman or AI for Designers. I hope these continue to inspire your learning journey.

I hope you'll continue to make amazing progress with IxDF!

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月11日

Hi Nick,

Thank you very much for your 5-star review! I appreciate it :-)

The IxDF team works day-and-night (literally!) to bring high-quality, insightful courses, Master Classes, and design content to our members and beyond. Thanks for letting us know we're doing a good job!

I hope you'll continue to progress in leaps and bounds with us ;)

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月9日

Hi Vijay,

Thank you for sharing your thoughtful review! It's made my day :-)

I’m delighted to hear that you’ve found IxDF to be a comprehensive resource for UX learning and that our courses are valuable for both IT and business professionals. It’s true—design and UX are essential for creating successful products, and we’re thrilled to support learners like you in mastering these skills.

I’m especially pleased to know you had a positive experience with our support and that I was able to assist in resolving your subscription renewal issue. We’re always here to help, and it’s wonderful to hear that our follow-ups made a difference.

I hope you'll continue to make amazing progress with IxDF!

All the best,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月9日

Hi Nisal,

Thank you for your wonderful review and for being a proud IxDF member for six years—what an incredible milestone! I’m thrilled to hear how IxDF has positively impacted your design career. It’s fantastic to know that you’ve found our courses both affordable and insightful. Our team puts in a huge amount of effort to help our members stay ahead in such a competitive field :-)

We’re especially glad to hear you’re taking full advantage of our offerings, whether it’s within our beginner or advanced-level content. And your kind words about our member experience team mean a lot—they’re always here to ensure you have the best learning journey possible.

We truly appreciate your recommendation and are honored to have been part of your journey. Here's to many more years of growth and success together!

Best regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月9日

Hi Ceren,

Thank you for taking the time to share your thoughts on IxDF!

I’m so glad to hear that you appreciate the ability to learn at your own pace—it’s one of the key reasons our members find our courses so valuable. As you rightly pointed out, learning shouldn’t feel like a race, and it’s wonderful to see you embracing the journey rather than just focusing on certifications.

Our use of mixed-media format is indeed designed to cater to various learning styles and help learners stay engaged. So thanks for letting us know it’s working well for you! I’m also thrilled that you find our Master Classes with leading industry specialists such a unique and beneficial opportunity. They’re a fantastic way to gain insights from some of the best in the field beyond what’s covered in the courses.

Wishing you all the best with your design education journey!

Warm regards,
Rikke from Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月6日

Hi Rodrigo,

Thank you so much for your amazing words! 🌟 Ensuring our members feel supported is a top priority, and it’s great to know we were able to resolve your issue promptly and exceed your expectations.

Your feedback means the world to us, and we’re here anytime you need assistance. Wishing you all the best in your learning journey! 🚀

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月6日

Hi Dixita,

Thank you for sharing such a thoughtful review! 🌟 We’re thrilled to hear that IxDF has been a valuable resource in your transition to a UX career and that you’ve been able to apply and showcase your skills—this is exactly what we aim for!

We appreciate your honest feedback about the reading material. While we try to strike a balance between written and video content, it’s clear how much you enjoy the video lessons, and we’ll keep working to make the learning experience even more engaging for everyone.

We’re grateful to have you as part of our community and wish you continued success in your UX journey! 🚀

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

IxDF - Interaction Design Foundation からの回答

2024年12月6日

Hi Jeanette,

Thank you so much for your kind words!

The flexibility to learn at your own pace is something we’re proud to offer, and it’s great to know it worked well for you.

We’re excited to see how you’ll apply these ideas and skills in your work. Wishing you continued success in your Service Design journey! 🚀

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation