israeldefensestore.com レビュー 

I wrote and asked if they had a holster for the make and model of my weapon to include the optic sight and light on my weapon and was provided the exact model I needed to order. The order was expedited and received my package in less than 7 days.

Tracking doesn’t work! Have no idea where package is or if and when it will arrive. The link is worthless

FRAUD. I bought a helmet with a ballistic visor, but they sent me a helmet without a visor. They apologize and offer me a 15% discount for my next purchase, but they don't send me the item I bought.

At April 11th we placed an order for several items (rails, stocks and grips for AK47).
It appeared that some of the items are not available and some should be available on the following week (as we was told). We agreed buy other hand guard rails instead of originally ordered ones, pay the difference. And receive first part of the order ASAP and the rest once available.
During checks on customs it appeared that they sent us wrong item: hand guard rail for SVD.
At that point all the emailing took 2 months. And there weren’t any estimations on buttocks and second rail availability (still "will be available on the next week").
Ordering from this store lost all the meanings (because it supposed to be quick-win solution, while problems with stock in EU). So we decline items and requested refund.
We were told that refund is possible once items will be returned to the warehouse. And it's already there for few months (we could track it via FedEx).
But we still receiving replies from their support that "there are no information from our team on that matter".
And there are no refund, obviously.

Fast delivery, low prices

I ordered my first MCK for an M and P .40 and my full-size 40 does not fit and i don’t have a Number i can call from this is real defense company!?!? ALSO i ordered another one for my glock weeks ago and i still haven’t been updated with tracking information. I don’t even know if it’s coming. I need to send the one for a MandP back as my mandp doesn’t fit. I’m so disappointed

This time everything went fast and smoothly. Great range of products and fine service.

Purchase of a Para butt for SVD Dragunov not found in France. The delivery was very fast unfortunately the package was a little damaged, I was able to listen to Erica who offered me compensation. In summary, a real reactive and attentive after -sales service. (Sorry for my approximate English I use the Google translation)

Excellent and professional!! Very fast shipping.. will do business with again in the future..

My order was very fast ready. The import takes more time. Because every import outside EU is check and check…. That is my problem. The backpack looks good.? I like stuf from Israel, good quality and I support many years the people from Israel ! Shalom, Aart.

Great product! Highly recommended! Great turn around on delivery!

I was super impressed with IDS. They have great stuff at great prices and customer service was prompt and thorough with shipping confirmation.

I will definitely be ordering more!!!

Overall, pretty good store with a lot of options. Also, the customer service is very quick to respond and assist.

A Professional And Superb Setvice That Supplies Nessasary
Equipment

I ordered a recoil reduction spring that was on backorder but nothing on the website indicated the item was out of stock. I received an email today informing me the item was on backorder.

I feel as if my calls are screened. Whenever I call, I never get an answer but the same lady calls me back asking what I need.
I try to cancel my item, she tells me it was already sent out. I tell her I never received a tracking number, she sends it to me only to find out it’s still in the warehouse but she refuses to have it cancelled. It’s too much to type, just a bad company overall. I’ll be sure to put this on social media soon.

Awesome customer service, fair pricing and fast shipping. I have been a long time customer and will continue to do business with them in the future.

I am very satisfied with the polite support except that one product was missing.
I would appreciate your favor if there is another opportunity.