The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I canât fault them. Speedy delivery and the wel... ãã£ãšèŠã
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Excellent service. My bulk bag of 20mm gravel was delivered the very next morning. The delivery driver ( Neil B ) was very friendly and followed the delivery instructions I left with my order to the l... ãã£ãšèŠã
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The service from this company was great. Our order, placed online, was expected within 5 working days. It was actually delivered the next day! What's more the delivery driver took great care not... ãã£ãšèŠã
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Great service, only one thing I thought could improve is communication on delivery date. Didnât get a precise day ,time or even a phone call. After ordering , the email that was sent said will b... ãã£ãšèŠã
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Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, weâre the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, thereâs no faff. Just enter your postcode to see your local merchants. Then order what you need and theyâll deliver right to your door. Now thatâs Plane & Simple.
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4.7
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Excellent service and quality wouldâŠ
Excellent service and quality would highly recommend.
2025幎10æ10æ¥
Plane & Simple ããã®åç
Hi Barry,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
What service âŠ
Delivered a day before stated how good was that. Definitely use again 10/10
2025幎9æ27æ¥
Plane & Simple ããã®åç
Hi Aubrey,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
No idea if stock is available
Order accepted and full payment taken for something that would not be in stock for possibly weeks.
Not in touch with retailers in real time.
2025幎10æ7æ¥
Plane & Simple ããã®åç
Hi Steve,
Thank-you very much for taking the time for providing feedback.
Firstly, we apologise for any confusion, your experience is very much out of the norm and weâve communicated where things didnât go smoothly and how to improve going forward with the merchant. We've just spoken to the merchant and investigated that they hadn't update the stock timing for this product.
The merchants are in control of their listings as well as their pricing so we apologise for the inconvenience on this order. We've since corrected this for the merchant and we have systems in place to prevent this moving forward.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. We select our merchant partners carefully to ensure service is always top-notch, in this case unfortunately things could have gone better and your feedback will help our merchant partner to address going forward.
Hopefully youâve been happy with the service weâve provided.
Thanks again, Team Plane & Simple
Was very helpful and the delivery wasâŠ
Was very helpful and the delivery was excellent. Thanks
2025幎10æ4æ¥
Plane & Simple ããã®åç
Hi Simon,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Plane & Simple ããã®åç
Hi Colin,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Arrived when it should have
Arrived when it should have , driver unloaded where I wanted ut
2025幎10æ2æ¥
Plane & Simple ããã®åç
Hi Gary,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Great quality and cheapest offer to getâŠ
Great quality and cheapest offer to get top soil. Great customer service. Driver is very kind and helpful, he droped a bag of soil in the spot most convinced me. It's a second time and I'm a very happy customer once more.
2025幎9æ14æ¥
Plane & Simple ããã®åç
Hi Marcin,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Pretty good
Only one fault with order! Coming from various suppliers and never received my 50mmx25 mm x 3 lengths.
2025幎10æ1æ¥
Plane & Simple ããã®åç
Hi Brian,
Thank you very much for taking the time to leave your feedback. We're very sorry to hear of your experience and have reached out to you via email for some extra information so that we can follow-up with our merchant partner who provided your products.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully youâve been happy with the service weâve provided.
Thanks again for shopping with us and Happy DIYing!
Team Plane & Simple
Plane & Simple ããã®åç
Hi Paul,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service.
Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Plane & Simple ããã®åç
Hi Robert,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Bulk buy of MOT
Bulk buy of MOT Competitively priced. Simple to order. Delivered within 2 days. Delivery requirements adhered to despite not being on site at time of delivery . ð
2025幎9æ23æ¥
Plane & Simple ããã®åç
Hi Steve,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Excellent service
Ordering was easy , update on delivery , delivered on time & personal email of thanks from the owner , fencing as expected no issues
2025幎9æ20æ¥
Plane & Simple ããã®åç
Hi Kathleen,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Plane & Simple ããã®åç
Hi Lynn,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service.
Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Great service, start to finish.
Easy ordering process and great communication around delivery. Driver was polite and very helpful.
2025幎9æ16æ¥
Plane & Simple ããã®åç
Hi Neil,
Excellent!
We are so pleased to hear that you have enjoyed the service.
Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Cheapest price around for a decent product
Delivered in good time, to the location specified. Cheapest price around for what seems to be a decent product (paving slabs).
2025幎8æ1æ¥
Plane & Simple ããã®åç
Hi Dave,
Thank you very much for your review!
We're so glad to hear that you enjoyed shopping with us and found the perfect product at a great price.
Happy DIYing!
Team Plane & Simple
Plane & Simple ããã®åç
Hi,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Wood Not Go Anywhere Else
Ordered timber to complete a full rear garden fence. Very easy to order on website and price was excellent. Delivered on time as requested and will be using this company again.
2025幎9æ10æ¥
Plane & Simple ããã®åç
Hi Stuart,
Thank you very much for your review!
We're so glad to hear that you enjoyed shopping with us and found the perfect product at a great price.
Happy DIYing!
Team Plane & Simple
Plane & Simple ããã®åç
Hi Michael,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Plane & Simple ããã®åç
Hi Scott,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Great service
Great service. I requested an a.m. delivery and the company kept ne updated and called 20 minutes before a very smooth delivery. Thank you
2025幎9æ9æ¥
Plane & Simple ããã®åç
Hi George,
Excellent!
We are so pleased to hear that you have enjoyed the service.
Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
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