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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have numerous orders with them and it’s always been very fast. Last order arrived damaged (not their fault) 3 vapes unusable. I emailed them (with photos of the damage) and they responded same day a... もっと見る

企業が回答しました

5つ星のうち4の評価

I cant afford to keep smoking cigarettes tried various vape kits like the aspire and arc series They all made me cough in the transition so I went to the local shop and bought this vape kit.still... もっと見る

企業が回答しました

5つ星のうち3の評価

Leaking vape. Short circuit.vape got really hot thought it was going to explode.ignoring emails sent after sending faulty vape. Not returning my property. Now going to report to trading standards an... もっと見る

企業が回答しました

5つ星のうち5の評価

Got caught out without any of the new 4 in 1 vapes as most supermarkets still haven’t sold off their air pods yet and haven’t rolled out the new. IVG was a life saver and delivered the next day. New f... もっと見る

企業が回答しました

企業情報

  1. ベイパー専門店

当該企業による記述

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

505件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 94%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service.

I have numerous orders with them and it’s always been very fast. Last order arrived damaged (not their fault) 3 vapes unusable. I emailed them (with photos of the damage) and they responded same day and are dispatching replacements straight away. Great service, fair play to them. Recommended, I will be ordering from them again.

2026年4月20日
自発的なレビュー
I Vape Great ロゴ

I Vape Great からの回答

Dear Anthony,

Thank you for being a loyal customer and for taking the time to share your feedback. We are pleased to hear that our delivery speed has consistently met your expectations over your many orders with us.

While we strive for every package to arrive in perfect condition, we sincerely regret that your most recent order was damaged in transit. We appreciate you providing the necessary documentation so promptly; this allowed our team to resolve the issue and authorise your replacements within the same business day.

Thank you for your recommendation and for your continued business. We look forward to fulfilling your future orders.

Kind regards
Jade

5つ星のうち5の評価

Just love saving money

Just love saving money

2026年4月10日
I Vape Great ロゴ

I Vape Great からの回答

Dear Barbara,

Thank you for the 5-star rating!

We are delighted to hear that you are enjoying the value we provide. Providing high-quality products at competitive prices is a core priority for us, and it’s wonderful to know that this is making a positive impact on your experience.

We look forward to helping you find more great deals on your future orders.

PS: We have a 15% Spring Sale Promotion running. Just add any products to your basket and a 15% discount will be automatically applied. No need to add any code!

Kind regards,
Jade

5つ星のうち3の評価

More flavours for zero nicotine

I really enjoy IVG but there are very little options for people that smoke zero nicotine. More flavours would be fabulous 👌

2026年4月10日
I Vape Great ロゴ

I Vape Great からの回答

Hello Julia,

Thanks for your feedback! We're really glad to hear you're enjoying IVG 😊

We understand your point about zero nicotine options, it's great to see more people looking for those choices, and we agree that a wider flavour range would make the experience even better. We'll be sure to pass your suggestion on to our product team as we’re always looking to improve and expand our range.

Appreciate you taking the time to share your thoughts with us!

Kind regards,
The IVG Team

5つ星のうち5の評価

Great service

Great service! X

2026年4月9日
I Vape Great ロゴ

I Vape Great からの回答

Hello Rebecca,

Thank you for the 5-star review! We’re thrilled you had a great experience and truly appreciate your support. We look forward to serving you again soon 😊

Kind regards,
The IVG Team

5つ星のうち4の評価

Great kit

I cant afford to keep smoking cigarettes tried various vape kits like the aspire and arc series
They all made me cough in the transition so I went to the local shop and bought this vape kit.still a bit sceptical but after the first day using the IVG PRO I didn't cough and it seems to satisfy my cravings and the back up service is good to
I'm spending £250 ish on cigarette this will save ne a fortune
My sceptical proved wrong .
Thank you once again for a great product 5* all round

2026年4月15日
自発的なレビュー
I Vape Great ロゴ

I Vape Great からの回答

Hello,

Thank you for taking the time to share such detailed feedback. We really appreciate it. We’re glad to hear the kit has been working well for you and that you’re finding it more comfortable to use compared to previous devices.

It’s great to know you’re satisfied with the product and the support as well. We truly value your support and your review, and we’ll be here if you need anything in the future.

Kind regards,
The IVG Team

5つ星のうち4の評価

Love the taste great vape

Love the taste great vape
Only problem is they keep selling out of 10mg in the pro
NEED TO GET MORE STOCK

2026年4月9日
I Vape Great ロゴ

I Vape Great からの回答

Hello Jackie,

Thanks so much for your feedback. We’re really glad you’re enjoying the taste and finding it a great vape.

Sorry to hear the 10mg IVG Pro has been out of stock. We completely understand how frustrating that is, and we’ve passed your feedback on to the team so we can improve availability.

We appreciate your support and hope to have it back in stock for you soon!

Kind regards,
The IVG Team

5つ星のうち1の評価

Did not receive what I ordered got 20mg…

Did not receive what I ordered got 20mg nicotine instead of 10mg

2026年4月8日
I Vape Great ロゴ

I Vape Great からの回答

Hello Alison,

Hi, we're really sorry to hear about this mix-up, that’s definitely not the experience we want for our customers, and we understand how frustrating that must be.

Please reach out to our care team via LiveChat or at customercare@ivapegreat.com with your order details so we can sort this out for you as quickly as possible for you.

We appreciate you bringing this to our attention and will work to prevent this from happening again.

Kind regards,
The IVG Team

5つ星のうち5の評価

Ease of use of website and speed of…

Ease of use of website and speed of delivery

2026年4月10日
I Vape Great ロゴ

I Vape Great からの回答

Hello Wendy,

Thank you so much for the 5-star review! We're really glad to hear you found the website easy to use and were happy with the speed of delivery. We appreciate your support and look forward to serving you again soon!

Kind regards,
The IVG Team

5つ星のうち5の評価

Always go above and beyond

Always go above and beyond if there's a problem with a pod or a vape. Really good products and delivery is quick and convenient. Thank you IVG 😊

2026年4月10日
I Vape Great ロゴ

I Vape Great からの回答

Hello Dan,

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with us. Going above and beyond for our customers is exactly what we strive for, so it's great to know that’s coming through.

We’re also glad you’re enjoying the products and our quick, convenient delivery. Your support means a lot to us. Thanks again for choosing IVG 😊

Kind regards,
The IVG Team

5つ星のうち5の評価

Great value fast delivery have…

Great value fast delivery have recommended to a few people

2026年4月8日
I Vape Great ロゴ

I Vape Great からの回答

Hello Michelle,

Thank you for the great review! We're so pleased to hear you’re happy with the value and fast delivery. It really means a lot that you’ve recommended us to others. Your support is greatly appreciated!

We look forward to serving you again soon 😊

Kind regards,
The IVG Team

5つ星のうち5の評価

They replace it very fast and nice

They replace it very fast and nice! Thank you!

2026年4月8日
I Vape Great ロゴ

I Vape Great からの回答

Hello,

Thank you for your kind review! We're really glad to hear that the replacement was handled quickly and smoothly for you. Providing fast and friendly service is what we aim for, so it's great to know we delivered on that.

We appreciate your support. Thanks again! 😊

Kind regards,
The IVG Team

5つ星のうち5の評価

Excellent service

Excellent service, quick delivery and great products, highly recommended

2026年4月8日
I Vape Great ロゴ

I Vape Great からの回答

Hello,

Thank you for the fantastic review! We're delighted to hear you’re happy with our service, quick delivery, and products. Your recommendation means a lot to us!

We really appreciate your support and look forward to serving you again soon 😊

Kind regards,
The IVG Team

We appreciate your support. Thanks again! 😊

Kind regards,
The IVG Team

5つ星のうち5の評価

Products are the best

Products are the best, service is the best so I don’t even consider the rest! I will always Vape Great.

2026年4月9日
I Vape Great ロゴ

I Vape Great からの回答

Hello Andrew,

Thank you so much for the amazing feedback! We're thrilled to hear you think both our products and service are the best, that truly means a lot to us.

Your loyalty and support are greatly appreciated, and we’re so glad to have you with us. Thanks again for choosing IVG!

Kind regards,
The IVG Team

5つ星のうち5の評価

Great service

2026年4月7日
I Vape Great ロゴ

I Vape Great からの回答

Hello,

Thank you for your review! We're really glad to hear you had a great experience with our service.

We appreciate your support and look forward to serving you again soon!

Kind regards,
The IVG Team

5つ星のうち5の評価
I Vape Great ロゴ

I Vape Great からの回答

Hello Steve,

Thank you so much for your 5-star review! We’re thrilled to hear you’re happy with both the service and the product.

Your support really means a lot to us, and we look forward to serving you again soon!

Kind regards,
The IVG Team

5つ星のうち5の評価

Very happy with my vapes come in 3 days…

Very happy with my vapes come in 3 days good flavours

2026年4月7日
I Vape Great ロゴ

I Vape Great からの回答

Hello Lynn,

Thank you for the great review! 😊 We’re so glad to hear you’re happy with your order, the quick delivery, and the flavours. We really appreciate your support and hope to see you again soon!

Kid regards,
The IVG Team

5つ星のうち5の評価

Definitely ordering my pods for my…

Definitely ordering my pods for my smart pro max, crazy amount of different flavours!

2026年4月7日
I Vape Great ロゴ

I Vape Great からの回答

Hello Alisha,

Thanks so much for the amazing feedback! We’re glad you’re loving the wide range of flavours, and it’s great to hear you’ll be ordering your SMART MAX pods with us. We appreciate your support and can’t wait to get your next order to you!

Kind regards,
The IVG Team

5つ星のうち5の評価

Great service.

Great service.. well stocked

2026年4月6日
I Vape Great ロゴ

I Vape Great からの回答

Hello Carole,

Thank you for your kind feedback!

We’re really pleased to hear you were happy with our service and found everything well stocked. Your support means a lot to us, and we look forward to serving you again soon.

Kind regards,
The IVG Team

5つ星のうち5の評価

I was using a completely different vape…

I was using a completely different vape and pods, and my friend let me try his IVG one and I ordered one for myself and after a few weeks I’ve noticed that it lasts longer than my previous one so I’m quite happy with that 👌😎💯

2026年4月8日
I Vape Great ロゴ

I Vape Great からの回答

Hello Stephen,

Thanks so much for sharing your experience!

We’re really glad to hear you gave IVG a try and that you’ve noticed the difference, especially that it’s lasting longer for you. It’s great to know you’re enjoying it and have made the switch!

We really appreciate your support and hope you continue to enjoy your IVG products!

Kind regards,
The IVG Team

5つ星のうち5の評価

5 star service from click-buy to delivery

Excellent product at a great price with swift delivery

2026年4月8日
I Vape Great ロゴ

I Vape Great からの回答

Hello Peter,

Thank you for your fantastic feedback!

We’re really pleased to hear you had a 5-star experience from ordering through to delivery and that you’re happy with the product, price, and speedy service.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
The IVG Team

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