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Jayride レビュヌ 

7,304
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TrustScore 5段階評䟡の3.5

3.6

オンラむン垂堎
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5぀星のうち1の評䟡

Jayride is a scam and I wonder how it is still active and working and no one has managed to bring it down! We've been trying to recover payments owed to us since 2024. We are a transportation... もっず芋る

5぀星のうち4の評䟡

My booking experience, it wasn't easy finding a transfer company that both does, pick up from sangster Airport montego bay going directly to the Catalonia hotel. This was my 2nd try but,I found one... もっず芋る

5぀星のうち5の評䟡

Really easy to navigate the website. I’m glad they ask for flight details so they can monitor any delays especially since I don’t know how long it typically takes to go through this airport to be able... もっず芋る

5぀星のうち5の評䟡

My first time using Jayride i’m from Las Vegas coming into LA book with jayride from LAX to my hotel destination some kind of ways to date got mixed up coming and going, but thanks to customer servi... もっず芋る

䌁業情報

  1. オンラむン垂堎
  2. 路線・長距離バス䌚瀟
  3. カヌ アクセサリヌ店
  4. リムゞン サヌビス
  5. 䟡栌比范サむト

さたざたな倖郚゜ヌスから提䟛された情報

We know that organising airport transfers can be a tedious task, one often left until the last moment. At Jayride.com, simply search where you’re going from and to, then compare available transfer companies to find and book your perfect match, all in one place. Find a price and transfer type that’s right for you – from luxury private cars to shared shuttles, and everything in between – and see star ratings and real passenger reviews to help you make an informed decision about which transfer company to book. In a few simple steps, you can book your chosen transfer company directly on Jayride.com, and our instant booking confirmation with your transfer company’s contact details means you have the reassurance of your confirmed booking, sent straight to your inbox. We’re making it simple, so you can be as relaxed finding and booking your transfers as you are on holiday.

連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

7304件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(7,304)

過去12か月のレビュヌ数: 84件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

This was a terrible experience

This was a terrible experience. We paid $186 for pick up and drop off. The driver was not there when I arrived. Apparently Jayride does pay the drivers they subcontract so they didn’t even want to pick me up. The driver that finally came had the courtesy of taking me to my hotel. I had to pay again. Because they hadn’t gotten paid by jay ride. I was late to my meeting. Then the driver had trouble finding hotel because he was not ready to pick me up. I do not recommend apparently they are going out a business and I will never use Jayride again.
I was not on vacation I was on a business trip.

2025幎5月28日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Lisa,

Thank you for taking the time to write us a Trustpilot review and we are sorry to hear about what happened. This is definitely not the kind of experience we would have wanted for our travelers.

To better assist you, please provide us with the Jayride Booking ID. Alternatively, you can send us an email at bookings@jayride.com.

We look forward to hearing from you.

Sincerely,
Rofel Marie

5぀星のうち1の評䟡

Stranded at the Airport

I had a reserved pickup Booking ID #2235231. I arrived at Houston Airport and called the 646-809-7322 and continued to get a recorded message to leave my name, booking number and phone number and someone would get back to me. I called called numerous times and left messages and no-one returned my call. It has been over 4 hours and still no return call. I want a refund since I had to use an alternative service for transportation.

2025幎5月28日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Joe,

Thank you for taking the time to write a Trustpilot review and we are sorry to hear about what happened on your booking. We can only imagine the stress and anxiety you experienced on the day of your trip.

​According to Lyft, they were unable to send a driver due to operational issues.

Please know that the booking has been canceled and refunded. The amount will be posted on the original form of payment within seven business days.

Jayride is a booking marketplace listing thousands of transport providers. We value all feedback, positive or negative; however, we would appreciate it if you consider reviewing Lyft on their Trustpilot page and reconsider your review of Jayride.

If you have any questions or clarifications, you can write us an email at bookings@jayride.com.

Sincerely,
Rofel Marie

5぀星のうち1の評䟡

Jayride Nightmare booking experience

I was trying to book a trip from LGA to Manhattan. I travel with a small mobility scooter that disassembles into 4 pcs & fits in a std car trunk & a folding walker. Their website said to check if bringing accessible equip. Before I paid I needed questions answered. I made the contact where they directed me & all I got was a list of FAQ & was directed to a diff email, that person sent me the same FAQ, which if the answer was on there I wouldn't be trying to ask the questions. Finally I called the number listed & got a recording that they aren't taking phone calls. After wasting a few hrs. with no answers I booked with a company that answered my questions within minutes. If Jayride can't take the time to answer questions for new customers I wouldn't trust their airport dependability. This experience was several hrs. ago and still no response.

2025幎5月27日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Babbs Trabbic,

Thank you for taking the time to share your recent experience. We sincerely apologize for the frustration and inconvenience you encountered while trying to get assistance regarding accessible travel accommodations.

We understand how important it is to have your questions answered clearly and promptly—especially when mobility equipment is involved. Your experience does not reflect the level of service we aim to provide. We're truly sorry that the information you received was repetitive and unhelpful, and that our communication channels did not meet your expectations.

We appreciate you highlighting these issues, and we will consider your feedback to ensure a better customer experience process, faster response times, and improved accessibility for all travelers. While we're sorry we lost the opportunity to assist you this time, we hope to have the chance to serve you better in the future.

If you have any questions or clarifications, you can write us an email at bookings@jayride.com.

Sincerely,
Rofel Marie

5぀星のうち1の評䟡

❌ **Our Experience with Jayride**

❌ **Our Experience with Jayride**
After months of providing punctual and professional service to their passengers, **Jayride failed to fulfill their agreed payments**. Despite multiple attempts to get answers, we only received excuses and evasions.
🚫 **We do not recommend working with this platform.**
Their lack of seriousness and commitment to their partners is truly shameful.
#BusinessAlert #Jayride #Transparency #NoToScam

2025幎5月26日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Luis,

Thank you for bringing this matter to our attention. We sincerely regret the inconvenience and frustration you've experienced.

At Jayride, we strive to maintain strong, transparent, and mutually respectful relationships with our partners. We take your concerns seriously and are currently reviewing the situation internally to better understand what led to this issue.

We would appreciate the opportunity to resolve this matter directly with you. Please contact us at bookings@jayride.com with your booking or account details so we can investigate further and ensure any outstanding concerns are addressed promptly.

Your feedback is important to us, and we are committed to improving our service and communication moving forward.

Sincerely,
Rofel Marie

5぀星のうち5の評䟡

Frequent user of Jayride

I have used Jayride several times in many different countries. The vehicles are always clean and well kept. Drivers have been on time, professional and helpful with luggage. Most times they communicate via Whatsapp.
The website is easy to use with immediate response.

2025幎5月23日
自発的なレビュヌ
5぀星のうち1の評䟡

MOROSOS - NO PAGAN A LOS CONDUCTORES

JAYRIDE es una empresa MOROSA.
No recomiendo a ninguna empresa/autónomo de VTC o Taxis trabajar con esta empresa porque a mediados del 2024 dejó de pagar los servicios. Cada vez que haces una consulta respecto a cuando pueden ir pagando algo, Liz te da un plazo de 2 o 3 meses...en diciembre del 2024 decían que pagarían en febrero...en febrero del 2025 que sienten los inconvenientes...etc.
No pagan nada, ni siquiera muestran interés en ir poco a poco pagando la deuda.

2025幎5月24日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Manuel,

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you’ve encountered regarding delayed payments.

Your feedback is important and taken seriously—it helps us improve. If you have any questions or clarifications, you can write us an email at bookings@jayride.com.

Rest assured that we are committed to improving our service and communication moving forward.

Sincerely,
Rofel Marie

5぀星のうち1の評䟡

NON PAGANO GLI AUTISTI

Sono un autista NCC e lavoro sull'aeroporto di Palermo in Sicilia, questi signori mi hanno preso in giro per un anno e non mi hanno pagato i servizi di trasferimento che ho fatto per conto loro. Colleghi autista state lontano da questa agenzia, non sono buoni e non pagano i fornitori, i quali sono costretti a lasciare a piedi i clienti. Questa agenziaÚ una truffa.

2025幎5月21日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Antonio,

Thank you for taking the time to write us a Trustpilot review and we are sorry to hear about what happened. This is definitely not the kind of experience we would have wanted for our travelers.

To better assist you, please provide us with the Jayride Booking ID. Alternatively, you can send us an email at bookings@jayride.com.

We look forward to hearing from you.

Sincerely,
Rofel Marie

5぀星のうち1の評䟡

Don't Risk It!!!!

We booked and airport transfer to get out staff home after a work trip. Once they arrived, there was no driver, no communication. We tried calling through to the driver, phone was disconnected, as well as the head office multiple times to understand what was happening. I finally got through to someone that said there was no driver coming. After trying to get a clear answer from the rep as to why, they organised another driver to come. My staff were waiting for over an hour without any communication for Jayride or the driver booked. Jayride have also refused to provide any compensation as their "system doesn't allow that". I have made an enquiry to Jayride via email and waiting for their response. A very poor experience. Don't risk it.

2025幎5月22日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello BH,

Thank you for taking the time to write a Trustpilot review. We are sorry to hear that the service did not go well as planned. This is definitely not the kind of experience we would have wanted for our travelers.

Our Resolutions Team will be working with RideShare - Australia to determine what happened on the day of travel. All future correspondence regarding the case will be forwarded to the email address registered at the time of booking.
​
Jayride is a booking marketplace listing thousands of transport providers. We value all feedback, positive or negative; however, we would appreciate it if you consider reviewing RideShare - Australia on their Trustpilot page and reconsider your review of Jayride.
​
If you have any questions or clarifications, you can write us an email at bookings@jayride.com.

​Sincerely,
Rofel Marie

5぀星のうち1の評䟡

Jayride Owes Me And Other Global


Jayride Owes Me And Other Global Suppliers Money For The Transfers Already Done From Last Year. Don’t use their platform. Use other platforms for your booking. Book directly with suppliers and save money. They have stolen money from the suppliers,
Always coming up with some excuse for payment. Very soon there will be a liquidation news.

2025幎5月15日
自発的なレビュヌ
Jayride ロゎ

Jayride からの回答

Hello Sanjeev,

Thank you for bringing this matter to our attention.

We understand your frustration regarding the outstanding payments and the difficulties you’ve encountered. It is concerning to hear about the lack of communication and payment, especially given the services your company has rendered in good faith.

Please know that your feedback will be taken seriously and we will carefully review the details you’ve shared. We want to reassure you that resolving the issue of delayed payments is our top priority. We are actively working on a solution, and your account manager will provide an update in the coming weeks with the next steps.

We value our partnership and hope to continue working together under mutual respect and professionalism.

Sincerely,
Rofel Marie

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