Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... もっと見る
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I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... もっと見る
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Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... もっと見る
企業が回答しました
企業情報
JD Gyms - Sunderland について
当該企業による記述
連絡先
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, 英国
- 1917319829
4.4
優良
312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Has every thing you need and every one…
Has every thing you need and every one whovi have come across has been so freindly
2024年11月13日
JD Gyms - Sunderland からの回答
Hi there Grant, thank you for leaving us a review, we are thrilled to see the 5 stars and the team in Sunderland will be loving your comments ⭐
Keep up the great work! The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hi there Sharon,thank you for taking the time to leave us a review. The Sunderland team will be loving the 5star rating! We are over the moon that the team there make you feel that comfortable that you can just ask anyone if you need any assistance!😊
Best wishes,
The JD Gyms Team.
💚
Stagnant Sauna
Having reported the sauna previously in October it still hasn’t been resolved a few of the regular lads who have been training at the gym for a long time have left and moved to One gym in Ryhope , after getting sick off the stagnant water of the sauna.
If you have no intention of fixing the floor maybe get the staff to clean it out 4 times a day so it’s dry.
2024年11月9日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi there
Thank you for ending us your feedback.
We understand your frustration with the sauna. We appreciate you bringing this to our attention and are committed to addressing your concerns. We'll look into this matter further and take appropriate action to ensure a positive experience for all our members.
Best wishes
The JD Gyms Team
All the people in the gym make you feel…
All the people in the gym make you feel very welcome and the facilities and equipment are great
2024年9月29日
JD Gyms - Sunderland からの回答
Hello Jase, thank you for taking the time to leave a review for our team in Sunderland, we are sure they will be loving the 5star rating and your comments!
Best wishes,
The JD Gyms Team.
💚
Could have better machines
2024年10月22日
JD Gyms - Sunderland からの回答
Hello Ewan, thanks for taking the time to leave a review for our Sunderland gym.
We aim to offer a wide range of equipment for a large/diverse membership base that cover all types of individual goals.
Thanks again for the 5* review!
Best wishes,
The JD Gyms Team.
💚
Gym experience
I have been training at JD gym for some time now, good place to train, I do think it could do with a bit more variety of machines.
One thing that does stand out tho is one of their lovely cleaners Shelby, to the point you can always tell when she's been on days off as the gym is awful. I have never known such a high standard cleaner, dumbbells always put back neatly and in order. All floor area hoovered and moped leaving a fresh clean smell. The tin, the stairs, machines you name it it's all been cleaned.
The bathroom and sauna 10/10 always, again when shelby is in. There is no smell or sticky floors in the sauna, the benches are always kept clean and wiped down, the toilets are always full with toilet paper and the soap machines are always full. I could go on.
She is super friendly and always there to lend a helping hand. She is a credit to that gym 😊
2024年10月17日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi Becca, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Sunderland gym and we will be sure to pass this onto the management team with your glowing review of our amazing Shelby! It is always great to hear how our team members make the gym experience that much better for our members! The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hi there Giorgos . Thanks for the 5star review! Glad to hear that you are enjoying the gym (and sauna of course) keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Cleaning staff in Jd gym Sunderland
I been going to jd gym Sunderland for about 5 years, and I would never leave this gym. The gym is big, friendly staff and very clean. The cleaning staff are amazing especially Shelby. She gives 110 per cent and always happy and smiley ☺️ no matter what. X
2024年10月4日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi Gemma, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Sunderland gym and we will be sure to pass this onto the team, as it is important for Shelby to know what great impact she is having on the member experience!
Thank you for your loyalty! The JD Gyms Team 💚
Great clean environment
Great clean environment with lovely helping staff. My only suggestion would be to bring some 2.5 kg plates because they are really important.
2024年10月1日
JD Gyms - Sunderland からの回答
Hi there Thank you for taking the time to leave us a review and your comments about our Sunderland gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
If you have some specific requests for your gym, please feel free to mention this to a member of the management team in club for them to approach it with our wider team.
Best Wishes The JD Gyms Team
💚
Re-joining gym
All great so far, re-joining was simple and easy. Attended two classes over the weekend, was made very welcome by Stacey, our instructor. Classes were great.
2024年9月27日
JD Gyms - Sunderland からの回答
Hi Claire, thanks for the 5star review! It's great to hear your enjoying being back in the classes at our Sunderland gym. Great to know that you were able to re-join without any issues, we like to make it nice and easy so you can save all your hard work for Stacey's classes 😊💪 Keep up the great work👍 The JD Gyms Team 💚
Great gym. Levi Brown PT
I've been a member of J D Gyms Sunderland since they took over from Xercise4less. It's a massive gym set over two floors and has all the equipment you could ever need/want.
However, what makes the place really special is every member of staff. The manager, Jonny, is great. I'm in the gym most mornings and he'll always pass the time of day with me as well as be on hand to answer any queries I might have.
A special mention must go to my personal trainer Levi Brown. I'm not the youngest or healthiest person in the gym by any means but since I started using Levi last October, I've learned so much from him. His knowledge of health/fitness/anatomy is incredible and he can use this to give bespoke training sessions which have really helped me along the way to achieving my fitness goals.
An all round great gym 😃
2024年9月20日
自発的なレビュー
JD Gyms - Sunderland からの回答
Wow! Thanks for the 5star review and comments. We really don't know where to start! Jonny and his team will absolutely love these comments as they take great pride in their gym and will always try to improve the member experience in Sunderland.
We love to hear that you are smashing your goals with Levi as well, keep up the solid work 💪
We will make sure to pass on your amazing comments to the team 😀 Best Wishes, The JD Gyms Team 💚
Levi Brown- PT
I have been having PT sessions with Levi Brown, and I've noticed a real difference since. He doesn't just recycle workouts, they are personalised to what I'm looking to achieve. He pushes me to get the most out of each exercise, but in a way that makes feel comfortable and capable. He explains things in a way I can understand, and always happy to answer questions I have. In all honesty, he's a fab PT and wouldn't go anywhere else. Plus, my calves have really popped since doing leg days with him!
2024年9月11日
自発的なレビュー
JD Gyms - Sunderland からの回答
Wow! Thanks for the 5star review and comments. It's really made our day! This is exactly what we want to hear from our Pt's and the service they are providing to our members and helping you to achieve your goals. We will be sure to pass on your rave review of Levi to thee management team in Sunderland.
😀 Best Wishes, The JD Gyms Team 💚
Great Fitness classes
I joined the sunderland jd gym around 3 weeks ago, I don't really use the gym machines much as I joined to try the classes which is where I met jenny step, she is amazing she is the reason I have continued to keep going.
2024年9月13日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi, thanks for the 5star review! It's great to hear your enjoying the classes at our Sunderland gym. Specifically with Jenny, this is becoming a common theme with her classes, which we are loving and will be sure to pass on the kind words to the club management team. Keep up the great work👍 The JD Gyms Team 💚
Gym virgin
It was my first time using a gym the staff were super helpful taking into account my ailments. The customer’s were very helpful too.
I was very nervous but the young man ( member of staff) who talked me through everything soon put me at ease. Can't wait to try some classes and go back
2024年9月12日
JD Gyms - Sunderland からの回答
Hi there Natalie. Thank you for taking the time to leave us a review - we absolutely love to hear this type of story for anyone coming into one of our gyms for the first time. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience at Sunderland.
They love their classes there as well, so you are in for a treat 😊
Keep up the great work ! 💪 The JD Gyms Team 💚
Equipment
There’s a good amount of each cardio machine meaning at the times I have visited I haven’t had to wait for anything. I haven’t used the weights area yet.
The changing rooms look clean as do the toilets.
I would like it if there was cleaning supplies to wipe down machines before and after use
2024年8月30日
JD Gyms - Sunderland からの回答
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes
The JD Gyms Team
JD Gyms - Sunderland からの回答
Hi there
Thank you for taking the time to leave us a review.
We are delighted to hear you love our gym as much as we do!💚
Thank you for providing us feedback!
Best wishes
The JD Gyms Team
My return to JD Gym in over 5 years
My return to a membership in JD gym as a member first time in over 5 years. Post Covid, last 3 years, I had a multi core membership at nearby PureGym. While the Gateshead/Newcastle gyms were good, last 6 months local Sunderland PureGym went downhill with no atmosphere and very dirty changing rooms. Switched to local JD gym, cheaper and nearer. Now it is 24 hours which it wasn't 5 years ago. As always loved the equipments, boxing bag, and sauna the two things PureGym don't have ever. Changing rooms were far cleaner in JD even on a Sunday afternoon. Loved the atmosphere
2024年9月1日
JD Gyms - Sunderland からの回答
Hi there
Welcome back 😀
We're so pleased to hear that you are enjoying our facilities! Especially the additions of the sauna and boxing bag that you didn't have in your previous gym.
Best Wishes
The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hi there
We're so pleased to hear you love our gym as much as we do and that you are enjoying the classes! It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Back in the area
Back in the area from Canada for a few weeks so taking advatage of JD Gyms again. The membership update was seamless thanks to compentant staff.
Like the atmosphere and size of the facility.
2024年8月21日
JD Gyms - Sunderland からの回答
Hi there
Welcome back and thank you for the 5 star review and comments, we really appreciate it 😀
Best Wishes,
The JD Gyms Team 💚
I want to quit
2024年7月23日
JD Gyms - Sunderland からの回答
Hello
Thank you for your feedback.
To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.
Best wishes
The JD Gyms Team
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