Jimmy Lion レビュー 185

Ordine arrivato senza la scatola con dedica prevista. Fattura dei prodotti mediocre.

SCAM ALERT! I ordered multiple socks and one pair was missing, so I emailed customer service to request the missing pair. Their response was I needed to send them a picture of the package that it was mailed in as well as all of the other socks received. They refused to send me the missing pair of socks, provide their manager's contact info, or provide a partial refund. I'll never order from them again.

Actually very pleased with the quality and the shipping and just ordered 10 more pair

Uso esta marca hace 8 ańos
Ahora he tenido un problema por mi culpa, con un envío,y me lo han solucionado instantáneamente.

Très mitigé sur la qualité du produit. Lavage en machine à froid et décoloration. Résultat du rouge sur tout les vêtements. Service client qui ne répond pas en français. Au vu du prix, clairement pas à la hauteur .

Leider echt schlechte Qualität. Nach zweimaligem Waschen schon kaputt, obwohl die Socken nach Waschempfehlung gewaschen wurden. Reklamiert, aber vom Kundenservice abgewimmelt. Für diesen Preis erwarte ich bessere Qualität. Echt schade, da das Design wirklich toll ist. Leider nicht weiterzuempfehlen.

Los productos son de calidad media, si bien el diseño es muy bonito. El mayor problema que veo es que el cliente gestiona y paga la devolución. Creo que no volveré a comprar.

fatto l'ordine, hanno preso il pagamento. poi hanno cancellato il mio account, e non rispondono alle richieste di reso. non fidatevi.

Nefasto servicio de cambios y devoluciones en compras online. Es totalmente inusual, no dan ningún tipo de facilidad (ni lo puedes hacer en tienda, ni se encargan del transporte del cambio de talla ni nada); cae íntegramente sobre el comprador (tanto la gestión como el coste), con un producto nada barato y del que se esperaría un mejor servicio de postventa. Hace casi 2 semanas que envié el paquete para un cambio de talla y me dicen que no lo tienen. Me he quedado sin los calcetines y sin el dinero.

Mucho ojito con las devoluciones a esta empresa. La hice a través de Correos y no quisieron recoger el paquete ni ahora ir a por él a la oficina de San Fernando de Henares. Eso es una estafa.

Livraison rapide et chaussettes de qualité je recommande !

Sadly the products look great but the customer service is the worst I have received. I returned a product, sent it back from the UK to Spain with tracked delivery, as instructed and they refused to accept it. They’ve said that the issue is with the courier and are refusing to progress my complaint. I am incredibly upset and will not use or recommend this company again.

Envoi très rapide !

Chaussettes au top , j'ai été très agréablement surprise du packaging du coffret Basquiat.

Je recommande !

Really disapointed by the quality. It's my third order/or gift I'm receiving. Each time a different kind of socks in term of design or fabric. And I have to say I'm particularly disapointed of the quality regarding the price. Usually I'm ok to pay more for fair and sustainable product. But theses sock are the worst I have in my landry: all the model I have wear out very quickly and are only suitable for occasional use.. This last order is my last one, doesn't worth it anymore I will give a chance to other brand now.

Great socks, i was worried after purchase due to the negative reviews but i was surprised with the speedy delivery bearing in mind these come from aboard and didn't have any other problems.

Honestly would give 0 stars if I could - took over a month to get the package and tracking was useless. Never updated, no communication, reached out a handful of times with ZERO response before finally just opening a case with my credit card. Absolutely do not purchase from this company. Their company is a joke.

Vergognoso!
Ordine mai ricevuto, mandato tre email nel giro di un mese senza mai aver ricevuto risposta.
Dovrebbero chiudere il sito.

When my parcel didn't arrive by the latest date I'd been told, I thought I'd do some research and that's when I found all of the negative reviews about deliveries never arriving etc. Fair to say, I thought this was going to be the case for me. The tracking link I received was pretty useless to be honest, so I sent an email to Jimmy Lion's customer service team (never getting a response). However, a week after placing my order, I was pleasantly surprised to have my parcel turn up. The packaging was a little worse for wear but the product undamaged and I'm happy with the socks themselves. Even so, I probably won't order again from this company because of very poor communication. I genuinely didn't expect to get my parcel!

Mauvais colis après 1 mois d attente plusieurs mails et aucune solution
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