JLA レビュー 1,876

TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The helpdesk personal was helpful and attentive to my needs of our laundry machine was not in good operative condition and I required an engineer. An was engineer was appointed to me from 8am to 5pm.... もっと見る

企業が回答しました

5つ星のうち5の評価

From initial phone call, to engineers visit, it's possibly the smoothest process available. The young lady on the customer service desk, was so nice. I believe her name was Anna. What a great introduc... もっと見る

企業が回答しました

5つ星のうち1の評価

If you are a business do not use this company, so unhelpful and will sell you everything to get you to sign a contract then leave you high and fry when you need them the most, don't bother. Avoid with... もっと見る

企業が回答しました

5つ星のうち5の評価

I had JLA Engineer out today and I couldn't be more impressed. Not only did they deliver excellent work, but they also went above and beyond by fixing additional problems that had cropped up recently.... もっと見る

企業が回答しました

企業情報

  1. コインランドリー設備提供業者
  2. 電化製品店
  3. 電気機器修理店
  4. 電子機器のスペアパーツと部品の店
  5. 電子機器店

当該企業による記述

JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.

当該企業による記述


連絡先

4.5

優良

TrustScore 5段階評価の4.5

1876件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

So very easy to book in a service…

So very easy to book in a service visit. The customer service was excellent.

2026年3月23日
JLA ロゴ

JLA からの回答

Good afternoon Sara,

Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this fantastic feedback.

Kind regards,
Ella

5つ星のうち4の評価

From the moment I contacted them

From the moment I contacted them, they were responsive to problem and arrived the next day. I had amazing experience with this company. I highly recommend them to anyone looking for quality products and excellent service.

2026年3月19日
JLA ロゴ

JLA からの回答

Good morning Peter,

Thank you so much for taking the time to share your feedback. We truly appreciate your comments and are delighted to read your review.

Kind regards,
Ella

5つ星のうち5の評価

Efficient

Good service

2026年3月18日
JLA ロゴ

JLA からの回答

Good morning Mr. Jeeva,

Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.

Kind regards,
Ella

5つ星のうち5の評価

JLA visit Equans QAH

We were visited by an engineer (Argyroula Mavromati) regarding the report of failing cycles on our washers. She clearly explained the purpose of the visit, outlined the possible reasons for the failed cycles, and advised on the actions we need to take to rectify the issue. She was polite throughout, and her explanation of the process was simple, clear, and easy to understand.

2026年3月20日
JLA ロゴ

JLA からの回答

Good morning Maria,

Thank you so much for your wonderful 5‑star review. I’ll make sure that Argyroula and her manager see your lovely feedback.

Kind regards,
Ella

5つ星のうち5の評価

Always professional

Always professional, informative and helpfull. Shares what she is doing and why.

2026年3月20日
JLA ロゴ

JLA からの回答

Good morning Paul,

Thank you so much for your lovely 5‑star review. I will make sure that Argyroula and her manager see this fantastic feedback.

Kind regards,
Ella

5つ星のうち5の評価

Very helpful and polite

Very helpful and polite

2026年3月20日
JLA ロゴ

JLA からの回答

Good afternoon Lesley,

Thank you very much for your kind 5‑star review. I will ensure that Beth and her manager are made aware of this excellent feedback.

Kind regards,
Ella

5つ星のうち5の評価

very helpful

The rep was very patient with me, and was also very helpful with all my questions

2026年3月20日
JLA ロゴ

JLA からの回答

Good afternoon Scott,

Thank you so much for your lovely 5‑star review. I will make sure that Tee-Jay and his manager see this amazing feedback.

Kind regards,
Ella

5つ星のうち5の評価

Very efficient

2026年3月19日
JLA ロゴ

JLA からの回答

Good afternoon Claire,

Thank you for providing your feedback. We greatly appreciate your comments and your 5‑star review.

Kind regards,
Ella

5つ星のうち5の評価

Easy to contact

Easy to contact. Repair booked in with ease.

2026年3月19日
JLA ロゴ

JLA からの回答

Good afternoon James,

Thank you so much for your lovely 5‑star review. I will make sure that Anna and her manager see this fantastic feedback.

Kind regards,
Ella

5つ星のうち5の評価

responsive

responsive, professional

2026年3月19日
JLA ロゴ

JLA からの回答

Good afternoon Nicoleta,

Thank you so much for sharing your feedback. We really appreciate your comments and your 5‑star review.

Kind regards,
Ella

5つ星のうち5の評価

Upgraded our laundry facility in just a…

Upgraded our laundry facility in just a few hours - Efficient, fast and friendly

2026年3月19日
JLA ロゴ

JLA からの回答

Good afternoon Alison,

Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.

Kind regards,
Ella

5つ星のうち5の評価

Beckie Parkinson is outstanding!

Since coming into talks with Beckie at customer care, our company have had such a better experience with JLA. She has gone to all lengths possible to solve our problems and has stopped at nothing. I could not explain how much of a credit she is to your company, without her as a staff member this review would not be as positive! Thank you so much Beckie, I look forward to continuing to work with you.

2026年3月19日
JLA ロゴ

JLA からの回答

Good afternoon Ava,

Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review. I will make sure that Beckie and her manager see this fantastic feedback.

Kind regards,
Ella

5つ星のうち5の評価

Lovely staff

Lovely staff - over the phone and in person , ready to give you trouble shooting to complete and also engineers are very efficient.

2026年3月19日
JLA ロゴ

JLA からの回答

Good afternoon Laura,

Thank you so much for your lovely 5‑star review. I will make sure that Craig's and Ryan's managers see this fantastic feedback.

Kind regards,
Ella

5つ星のうち5の評価

Engineer today went above and beyond asset to any buisness

The young guy came today to do a omissions check on our cooker,the guy who came has been to our home quite a few times on different jobs and has always been polite,efficient and easy to speak to I was speaking to him about our sanitizer been broken and we’d been waiting of the part for weeks he asked if it was ok when he finished the cooker he’d take a look at the sanitizer,he looked at the sanitizer and managed with his diligence and persistence to fix the sanitizer, we were over the moon as not having the sanitizer makes our job harder and we would recommend this guy to anyone to come and complete a job that he wasn’t scheduled to complete he’s gone above and beyond and must be a excellent asset to your company and buisness

2026年3月18日
JLA ロゴ

JLA からの回答

Good morning Victoria,

Thank you so much for your lovely 5‑star review. I will make sure that Craig and his manager see this amazing feedback.

Kind regards,
Ella

5つ星のうち1の評価

More reminder letters demanding money…

More reminder letters demanding money and threat of final notice. Administrator has stated on phone call that our account is not in debt and up to date. This happens on a regular basis and since installation. The installation took 6 months to finalise. The package is called total care. Total and care are not words that I would use. Avoid at all costs.

2026年3月18日
自発的なレビュー
JLA ロゴ

JLA からの回答

Good morning,

Thank you for providing us with this feedback.

Please can you respond to my request for more information so we can look into this issue for you?

Kind regards,
Ella

5つ星のうち5の評価

Prompt and efficient service

We always receive prompt and efficient service. A special shout out of thanks to Drew (Bournemouth) who always goes above and beyond :)

2026年3月16日
JLA ロゴ

JLA からの回答

Good morning Genevra,

Thank you so much for your lovely 5‑star review. I will make sure that Drew and his manager see this fantastic feedback.

Kind regards,
Ella

5つ星のうち5の評価

Communication

We recently had an issue with a washing machine which took longer than we would have hoped to resolve. However, we were kept aware of progress on a regular basis from Bernie in Customer Care whom we are sure helped to expedite the resolution quicker tan would have otherwise would have been the case

2026年3月2日
自発的なレビュー
JLA ロゴ

JLA からの回答

Good afternoon Brian,

Thank you so much for your lovely 5‑star review. I will make sure that Bernie and her manager see this amazing feedback.

Kind regards,
Ella

5つ星のうち4の評価

Engineer Adam R very thorough with…

Engineer Adam R very thorough with repairing washing machine woul recommend him

2026年3月13日
自発的なレビュー
JLA ロゴ

JLA からの回答

Good afternoon Jackie,

Thank you so much for your review. I will make sure that Adam and his manager see this fantastic feedback.

Kind regards,
Ella

5つ星のうち5の評価

Good service

The call handler was understanding and clear with the next actions. They also sent through other methods for me to report any new issues with the laundry machines. Very helpful

2026年3月17日
JLA ロゴ

JLA からの回答

Good afternoon Lisa,

Thank you so much for your lovely 5‑star review. I will make sure that Beth and her manager see this amazing feedback.

Kind regards,
Ella

5つ星のうち5の評価

Always a pleasant experience speaking…

Always a pleasant experience speaking with the operatives at JLA

2026年3月16日
JLA ロゴ

JLA からの回答

Good afternoon Becky,

Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.

Kind regards,
Ella

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報