Very easy to set up my policy online, payments was very simple. Contacted online help for a mistake I made and it was sorted within a few minutes. I will use this company again and highly recommended.... ãã£ãšèŠã
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Non pressurised conversation! Colleague was very knowledgeable, and when I needed to change insurers she understood the issue and the additional cover that I required. Even though the result was tha... ãã£ãšèŠã
Rooster offered me with the cheapest policy when I needed to obtain a new insurance policy, around 25% cheaper than other insurers on comparison sites with equal cover, baring in mind I was 2... ãã£ãšèŠã
Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the qualit... ãã£ãšèŠã
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Rooster helps safe drivers save money on car insurance, fuel, motâs, repairs, parking and more. Download. Drive. Save
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Kemp House, 160 City Road,, EC1V 2NX, London, è±åœ
- hello@joinrooster.co.uk
- joinrooster.co.uk
4.1
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Positive driving feedback and canât coverâŠ
Positive driving feedback and canât offer cover- jokers
2024幎4æ26æ¥
Rooster ããã®åç
Hi Logan, we confirmed unfortunately we couldn't help you with a quote. We do have some restrictions in place on higher performance cars. Sorry we couldn't help this time around, however we can still save you money with your car maintenance which you can find in the Rooster app, and if you do change your vehicle please come back to us. Many thanks.
NOT a scam! AMAZING company
NOT a scam!! They saved me loads on my car insurance quote and were even great when I had to change my address, their customer service team are amazing and real people not just robots!
2024幎4æ25æ¥
Rooster ããã®åç
Hi Olivia, thanks for your comments & really pleased we've been able to save you money on your car insurance. ð
A no brainer
Brilliant way to get insurance. My quote was just as cheap as others found on compare the market but with a much lower deposit. Saved me hundreds.
2024幎4æ5æ¥
Rooster ããã®åç
Hi Lewis, great to see you've purchased a policy with us, and many thanks for your positive feedback. Pleased we've saved you money too. ð
3rd year with rooster!
Happy to of renewed again. Feel really looked after and the app is great for all of its other features!
2024幎4æ24æ¥
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Rooster ããã®åç
Hi, pleased to hear you renewed with us again and thanks for your positive comments about the app. ð
Scam test finished in the same time TheâŠ
Scam test finished in the same time The app Is stopped to work
2024幎3æ30æ¥
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Rooster ããã®åç
Hi Claudio, if you could please come on our Live Chat via the app with your details, so we can discuss this further with you and work out what issues you are having. Many thanks.
I would like to thank jack for hisâŠ
I would like to thank jack for his service today. He went above and beyond to help me out and I canât thank him enough
He provided me with all the information I needed and resolved my problem
Thank you very much for your service today jack deserves Recognition
2024幎4æ11æ¥
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Rooster ããã®åç
Thank you very much for your review. It is always nice to hear positive comments about our team. ð
Waste of time
Waste of time, don't waste your time or your phone battery
2024幎4æ2æ¥
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Rooster ããã®åç
Hi, on average the app uses less than 1% of your phone's battery, so we are sorry to hear it is having an adverse effect on your battery life, as it shouldn't be the case. Also we're sorry we couldn't offer you a quote based on your test drive results, but thanks for giving us a go.
Rooster ããã®åç
Thank you for your positive comment. We can see you recently renewed with us which is great to see.
Can be a good company
Can be a good company, first year saved me £1000 compared to the next best. At renewal (no details changed other than having an extra years no claims) said Iâm not allowed to use âhospital workerâ anymore because they have a new underwriter and selecting my specific job increased my renewal quote by £200. Thought it was cheeky to rob me of the extra but was still a little cheaper than the alternative so stayed with them. Iâve heard this company is horrendous when submitting claims but Iâve never crashed and hoped I didnât have to so stayed with them. This time at renewal they decided they now canât offer me a quote because of my detailsâŠliterally not changed in over 2 years of being with them. My only advice is turn off location as soon as your test drive ends so they canât track you and expect to be messed about every year when they get a new underwriter or their current crap underwriter changes the rules.
2024幎3æ21æ¥
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Rooster ããã®åç
Dear Lewis, many thanks for you message, and great to hear we have saved you money during your time with us. However, we are sorry we couldn't offer you a renewal quote this time around. Due to a change in underwriter some of our requirements have altered and sadly this had affected your renewal. We now have a number of different underwriters on board, and more to follow, so our offering is now much broader. We really hope we can offer you a quote again in the future. Regarding your comment about your location settings, this only needs to be enabled during the test drive as we don't collect any driving data past the test drive stage. Thanks again.
Avoid this company at all cost
Avoid this company at all cost. I spent 3 weeks on their test and finally they said that my car cannot be insured due to age and insurance group. But the reg was submitted at very beginning. And then I tried another low insurance group car was quote £1300 but I can easily quote £750 from AXA. Absolutely waste of time.
2024幎3æ20æ¥
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Rooster ããã®åç
Hi Baidong, I am sorry to hear we haven't been able to offer you a competitive quote based on your test drive results and your vehicle. We are constantly reviewing our pricing structure and offering, so although we can't offer you anything now, please consider us for your renewal. Your test drive data is valid for 18 months. Also we do offer other savings such as for your MOT, servicing, repairs & more, so please feel free to use our app for these savings. Many thanks for giving Rooster a go.
Waste of time
Waste of time. Did the test period, got an email saying they cannot insure me - 'underwriters unable to insure you' - no details taken. I message the online chat, they ask for annual mileage, that say it is too high they cannot insure me. Complete waste of time - they knew my annual mileage upfront - so why waste time going through the test period?
2024幎3æ8æ¥
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Rooster ããã®åç
Dear Ross, I am sorry to hear it appears we are unable to offer you a competitive quote. Please come on our Live Chat via the app, or email hello@joinrooster.co.uk to confirm your full name and I can look into this further for you to see if anything else that can be done. We are integrating with new underwriters so it may be that we can offer you something in the near future dependent on when your renewal is. Many thanks, Emily
Time waster
Time waster. I recommend this to a friend and after a month of testing him. They didnât say anything only on the app if you open it it would say they canât provide the service.
Completely waste of time.
2024幎1æ15æ¥
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Rooster ããã®åç
Hi, please come on our Live Chat via the app, or email hello@joinrooster.co.uk to confirm who your friend is and we can look into this further for you. Many thanks.
Wondering user user-friendly
Wondering user user-friendly, love the feature of posting any document and images that are dedicated to that specific vehicle. Hopefully, they can add more new features too.
2024幎2æ5æ¥
Rooster ããã®åç
Thanks for your positive review. We are continually updating our app so keep checking for our new features. Nicola
Waste of time
Same as other reviews say. Just a complete waste of time. You complete the test drive period to be told they canât give you a quote as they have underwriter issues.
2024幎1æ30æ¥
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Rooster ããã®åç
Hi Michelle, our underwriting issues are now resolved so please come on our Live Chat via the app or email hello@joinrooster.co.uk and hopefully we can offer you a competitive quote. Thanks.
Spoke with Jack on live chat
Spoke with Jack on live chat. Speedy response, very helpful and far exceeded my expectations. A pleasure to deal with.
2024幎1æ25æ¥
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Rooster ããã®åç
Thank you very much for your positive response! Pleased to be of help.
Rooster ããã®åç
Hi Harry, I am sorry to hear you've had a bad experience with the app. If you come on Live Chat we can discuss further. We are getting very close to be able to offer new quotes, so please don't discount us for the future. Many thanks for giving us a go.
Total rubbish
2024幎1æ10æ¥
Rooster ããã®åç
Hi Ramesh, if you would be kind enough to come on our Live Chat or email hello@joinrooster.co.uk we would love to hear about the issues you have been having, so we can try and rectify these. Many thanks.
DO NOT DO THE TEST DRIVE PERIOD
DO NOT DO THE TEST DRIVE PERIOD. THEY ARE COLLECTING YOUR DATA AND WILL NOT OFFER YOU INSURANCE. I completed my test drive period, and then for a whole month they kept saying they had underwriter issues. This is a absolute scam and I hope something is done about this quick to end this company.
2024幎1æ8æ¥
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Rooster ããã®åç
Hi, we are having ongoing capacity issues with Markerstudy, our underwriter, which is affecting our ability to offer new quotes, hence why we couldn't offer you a quote. We will of course come back to you once this has been fixed. Your test drive data is valid for 18 months so even if we've missed your current renewal we hope we can help you next year. Thanks, Emily
AVOID AVOID
AVOID AVOID! Made me do a test drive which took forever and the data isnât even accurate, then they proceed to tell me at the end saying âtheyâre having technical issues and cannot offer me a quoteâ. Obviously they are a company that steals data off people and sell it onwards, theyâre smart so be aware and donât use this company. So unprofessional and hope the worst for them!
2023幎12æ17æ¥
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Rooster ããã®åç
Hi, we are still having ongoing capacity issues with our underwriter, which means we're unable to offer any new quotes. We appreciate this is disappointing, however we hope this will be resolved very soon. Please bear in mind your test drive data is valid for 18 months so even if we've missed your current renewal we hope we can help you next year. Thanks, Nicola
Biggest scam going
Is has to be the biggest scam going!!
I download the app weeks back I did the 2 weeks analysing your driving and it took more then 2 weeks finally when it finished, they canât even give me a quote because apparently because of technical issues. I emailed them telling them I give it 7 days but I gave them more then that still no quote the fact the matter is they have all your information where youâve been going Iâve had this app on while I drive my company vehicle going into customers houses I know these companies sell information . It is a great idea for a business model, but unfortunately itâs run by a bunch of idi@ts, Stay well clear
2023幎12æ3æ¥
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Rooster ããã®åç
Hi Nigel, as we explained, unfortunately we are having ongoing capacity issues with our underwriter, Markerstudy, which means we can't offer any new quotes. We are working hard to get this rectified and hope this will be fixed very soon. Sadly the issue is very much out of our hands. The good news is your driving data is valid for 18 months so hopefully we can offer you a quote on your next renewal. Thanks, Nicola
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