I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
企業が回答しました
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... もっと見る
企業が回答しました
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... もっと見る
企業が回答しました
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... もっと見る
企業が回答しました
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Riverside Estate, Brundall, NR13 5PL, Norfolk, 英国
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JPC Direct Limited からの回答

JPC Direct Limited からの回答
These guys are super easy to deal with and know their stuff.
They also ship items fast after receiving payment. Huge thanks

JPC Direct Limited からの回答
Item was in stock very fast delivery of the new kit packaging was excellent
Replacement door latch now installed
Would definitely recommend JPC direct

JPC Direct Limited からの回答
Good product range and great service. Item arrived in good time and was well packed to avoid damage in transit.

JPC Direct Limited からの回答
Received product but some bits missing- called them and immediately sent replacement; no fuss, no quibble. Thoroughly recommend.

JPC Direct Limited からの回答
Excellent Service from start to finish. Had a query prior to placing an order. Phone was answered quickly and person who ansered to phone answered my query. Didn't have to wait to be transferred. I had a problem when installing the fridge, due to wiring on my boat Again excellent response from JPC.

JPC Direct Limited からの回答
The fridge was delivered quickly and was well packaged 📦

JPC Direct Limited からの回答
I ordered the ThermoCall TC4. However, it was obsolete. Tom contacted me and kindly offered to replace with the newer ThermoConnect TCON2 model. It works brilliantly!
Thank you.

JPC Direct Limited からの回答
Really knowledgeable staff and excellent customer service. Recommend them to anyone.
JPCs service was fine although didn’t always answer the phone. When they did I was told that the part was available and if I ordered online they could get the part out of their warehouse that same day and I would have it by the following working day (great). The couriers were another story though, UPS contacted us the day before delivery (good), then didn’t turn up (bad). They then rescheduled for the following day (good again) and didn’t turn up then either (very bad). They rescheduled again for the following day and after taking 3 days off work waiting for them I got a txt saying we weren’t in and they had delivered to the UPS pickup point in Falmouth instead - no one called at our door that day, an utter lie from UPS. I then had traipse down to a computer repair shop to collect the part I’d ordered. JPC - please change your courier, UPS are not doung your business any good at all
I asked some questions about the isotherm fridge and fittings. They were very knowledgeable and answered everything
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