Found this new place whilst looking for a slim lantern for my hall, the ones I liked were Nkuku, but they had exactly the same from kayu home and with a first purchase discount and also a Nkuku discou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered the seagrass baskets in the large and tall sizes, they are extremely well made, look absolutely stunning and are very reasonably priced. They arrived very quickly and I was kept up to date f... もっと見る
Despite being a fragile item, my order arrived in perfect condition thanks to the meticulous packaging. I was also kept updated via email & I received my order promptly.
Very helpful staff. Just a small problem with the availability of a certain lampshade. Called to see if it was in stock which I was told it was (before making payment) turns out the one showing in sto... もっと見る
4.8
優良
133件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent experience
Excellent experience. Ordered my gift and 24 hours later it was here!! Outstanding great communication from ordering, dispatch and delivery. Cannot fault this company 5*
2024年11月7日
Very fast delivery and well packaged
2024年11月7日
Good products, fast delivery
Fast delivery. Great product well packaged and a good price with the discount code. I would give 5 stars if they offered free delivery.
2024年10月9日
Kayuhome からの回答
Many thanks for your review and I'm glad to hear that you are pleased with the product, price and delivery service. We try to price our items as fairly as possible and, whilst we do offer free delivery on more expensive items of furniture, we think it is fair to charge a small fee for delivery of accessories (which is actually less than it costs us). This seems a fairer, more transparent way to charge for these items as opposed to just adding the equivalent of the delivery charge onto the price of products.
Thanks again and I hope we can be of service again in the future.
Kind regards,
James and the team at Kayu Home
Really pleased!
Item well packed - with super fast delivery. The price of the item was reasonable too. Would highly recommend.
2024年9月30日
Lovely item (decorated blanket box)
Item arrived soon after ordering, in excellent condition and looks lovely. The delivery man was very good and took the item through to its intended place.
2024年9月16日
My purchase came to the other side of…
My purchase came to the other side of the world without a scratch & faster than items I have bought within Australia
2024年9月9日
A beautiful product - Brass Frame
A beautiful product, there was a slight delay in dispatch (due to holidays) but after chasing it was sent super fast and securely!
2024年7月22日
Excellent
Excellent. Very pleased with the item. Kept up-to-date with nice communication on when it would be packed and sent out for delivery. The item arrived safely & quickly. Thanks
2024年7月9日
Excellent company and Nicki in customer…
Excellent company and Nicki in customer service is the best!
Many thanks.
2024年6月10日
It was delivered shattered
It was delivered shattered. I have reached out to customer service, waiting for a reply
2024年5月14日
Kayuhome からの回答
Dear Terri,
Thank you for your review and I am very sorry to learn that the glass light you ordered arrived so badly damaged.
While I hope you will agree that the light was very well packed, there is always a risk in sending this type of fragile item by courier, particularly when sending from the UK to the USA as in this case. We use Fedex for this type of delivery and they are normally very good, but inevitably items occasionally get damaged in transit however carefully we pack them.
We will of course arrange a full refund once we are back tomorrow after the weekend and will send confirmation once this has been processed.
I can understand your disappointment on receiving the light so badly damaged and your review obviously reflects this. I hope though that you have been happy with the service you received from my staff initially in dealing with your order and in our response to you.
Kind regards,
James Cottrell
Director, Kayu Home
Excellent products, value and service
2024年4月30日
Good website and lovely range of…
Good website and lovely range of products and very good price. Quick and efficient delivery. Perfect customer service. Thank you Nicki.
2024年4月28日
自発的なレビュー
Would buy from again
Good quality product, good customer service (especially Nikki in Customer service team) and faster than expected delivery (with good email updates)
2024年3月4日
I love Nkuku pots and a vase
I love Nkuku planters and a vase! Very well packaged and super fast delivery!
Highest recommendations!
2024年2月7日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。