kencko レビュー 

117
•
TrustScore 5段階評価の3

3.2

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

worst experience of my life. $399 a month for what? 1000 errors and softerwear glitches, this was suppose to make my life easier not give me nervous break down...

5つ星のうち4の評価

Hatte Kencko für mehrere Monate abonniert, Lieferung kam immer an, Smoothies muss man sich halt geschmacklich durchtesten was einem gefällt oder nicht. Die Website an sich funktioniert jedoch oft nich... もっと見る

企業が回答しました

5つ星のうち5の評価

Kencko è un'idea geniale che non delude le aspettative. Gli smoothies sono davvero buoni, anche semplicemente mixati con acqua. Personalmente, li shakero e li lascio in frigo per una mezz’or... もっと見る

5つ星のうち1の評価

I placed an order on May 1st and received a tracking number on May 4th. However, the tracking code is invalid and doesn't work on the carrier's website or global tracking platforms (like 17Track). I h... もっと見る

企業情報

さまざまな外部ソースから提供された情報

The place for organic fruit and vegetables.


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3.2

まあまあ

TrustScore 5段階評価の3

117件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 16%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(117)

過去12か月のレビュー数: 10件

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5つ星のうち5の評価

I have to praise kencho

I am seeing a lot of bad reviews for Kencho however I emailed them to cancel my subscription as I couldn't log onto the website and its a little pricey and they cancelled my second order and subscription straight away for me so I have to give them 5 stars for there speedy response.

2026年8月6日
自発的なレビュー
5つ星のうち1の評価

SCAM & POOR-QUALITY PRODUCT

I have repeatedly requested to cancel my subscription after receiving my first order, which contained very disappointing products. But even after these repeated requests, I keep receiving new orders and am unable to log in to my account to cancel the subscription. Here is the message on my account page: “Failed to load subscriptions. Please try again.”.

After contacting customer service several times, they tell me each time that they are taking the necessary steps, stating, and I quote: “Your membership is canceled and will not automatically renew again.” It’s clear that it still hasn’t been canceled.

The products I received had expiration dates with only one week left on some and one month on others. And what about the products themselves? The powder was clumpy and full of lumps even before I opened the packet. So it was almost impossible to mix.

I would not recommend this seller.

2026年5月18日
自発的なレビュー
5つ星のうち1の評価

No customer support and invalid tracking number

I placed an order on May 1st and received a tracking number on May 4th. However, the tracking code is invalid and doesn't work on the carrier's website or global tracking platforms (like 17Track). I have tried to contact Kencko via email, Instagram, and LinkedIn, but I have received zero response so far. This is very disappointing for a first-time customer. I just want to know where my order is and if the tracking code is correct.

2026年5月4日
自発的なレビュー
5つ星のうち5の評価

So I have not bought from them directly…

So I have not bought from them directly but from a third party seller. I love the taste of the instant lattes and have used them to replace my morning coffee allowing me to cut back on refined sugar and artificial flavors. I also enjoy the chocolate protein smoothie. I have not tried any of the fruit smoothie options but so far I love it!

2026年3月29日
自発的なレビュー
5つ星のうち2の評価

Serious Fulfillment Issues

I used to love Kencko but lately they have not shipped orders that I place. Their subscription settings are awful and I have often gotten no notifications for upcoming orders which shipped on awkward timing due to previously delayed shipments. I wish they would let you select a number of days between orders but mostly just want them to deliver the product that I pay for.

2026年2月1日
自発的なレビュー
5つ星のうち5の評価

Kencko changed my life

Kencko changed my life; I started eating (and drinking) fruit every day, and I've developed many better eating habits. It's good, it's simple, and it's cheap.

2025年12月8日
自発的なレビュー
5つ星のうち1の評価

Bait and Switch- No Product Received. No Way To Cancel. No Phone Number

These smoothies are great. Not too sweet, only fruit/veg, and added to protein powder in a shake make a great quick meal.

ABSOLUTELY DO NOT BUY THEM. THE COMPANY IS A BAIT AND SWITCH.

I bought purples and pinks at the store. Thought they were great! I couldn't find more at the store, so I went to their website. $50 minimum order. OK, I thought, fair enough with rising costs, etc. I placed a large order. I got the usual "Thanks for your purchase, we're shipping it right out!" confirmation and email.

Fast forward about 2 weeks.

No smoothies.

I go back to the website. It now says it is a subscription and won't be shipped for a month.

I went back and reviewed the website and pretended to reorder. There is NOWHERE that clearly indicates it will be a MONTH before things are shipped or that it is an endless subscription.

There is nowhere to end the subscription. The site doesn't even tell you how. There is no clear contact info besides a generic email address.

This is illegal in NY state, so I contacted the Atty General. I am contacting my bank for fraud. I see others have noted the same issues on their Insta comments.

In short, great product, but absolutely scummy and greedy company. Buy only at stores.

2025年11月1日
自発的なレビュー
kencko ロゴ

kencko からの回答

HI Bitta,

We sincerely apologize that your experience did not meet your expectations.

Please note that, currently, purchases made at www.kencko.com automatically initiate a monthly subscription, as stated on our checkout page and in our FAQs.

If you require assistance managing your subscription, please email us at ask@kencko.com. Our team will respond promptly to assist you.

5つ星のうち5の評価

Great product

Great product, Great customer service and whole pure foods all conveniently packaged to take on the go!
Hum food that makes the body feel good!!

2025年9月16日
自発的なレビュー
5つ星のうち5の評価

Reliable service and a really great…

Reliable service and a really great product. With this product you should think outside the box! It is really good added to breakfast cereals or oatmeal. You can also add to yogurt. Or baked goods. The flavors are not overpowering. It would be great if they had a savory selection like soups or different blends of veg that you could add to quiches or omelets!

2025年8月25日
自発的なレビュー
5つ星のうち5の評価

A must for travel!

Their smoothie packets are the best product on the market to get your fruits and vegetables and (optional) protein in while you are away from home. There's no added sugar, and everything is organic. It helps to try a bunch of different flavors to see which are your favorite. I never travel without them! And you do perfectly fine without having a blender. Just be sure to break up any clumps with your fingers before you open the package. I also sometimes use the smoothie packets when I'm home to mix with fresh fruits to expand the volume.

2025年7月9日
自発的なレビュー
5つ星のうち1の評価

Nie wieder

Nie wieder. Habe für mich und meine Familie einmal jede Geschmacksrichtung bestellt, die es gibt. Alle rochen komisch und haben keinem aus der Familie geschmeckt, weder mit Milch noch mit Wasser. Wir hatten schon das Gefühl irgendwas stimmt vielleicht nicht da es auch Bauchschmerzen bei einigen verursacht hat. Habe daraufhin Kontakt zum Kundenservice aufgenommen und es hieß nur wir würden uns zu spät melden also kann man uns hier nicht helfen.
Kundenservice zeigt also kein Interesse und ignoriert uns seither. Nicht nur die Produkte haben enttäuscht aber bei so einem Kundenservice würde ich generell nie wieder etwas kaufen wollen. Ich kann nur abraten.

2025年1月16日
自発的なレビュー
kencko ロゴ

kencko からの回答

Liebe Saskia,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Bei kencko legen wir großen Wert auf die Zufriedenheit unserer Kunden und bemühen uns, in jeder Phase der Interaktion eine positive Erfahrung zu gewährleisten.

Wir bedauern, dass das Produkt nicht Ihren Erwartungen entsprochen hat. Obwohl wir stets bestrebt sind, unsere Kunden zu unterstützen, ist Ihr Anliegen leider deutlich über den Zeitrahmen der 28-Tage-Glücksgarantie hinausgegangen. Bitte beachten Sie, dass diese Richtlinie eingeführt wurde, um die Fairness für alle Kunden zu wahren, und wir bemühen uns, sie beim Kauf klar zu kommunizieren.

Nichtsdestotrotz schätzen wir Ihre Bereitschaft, unser Produkt zu testen. Wir stehen Ihnen jederzeit zur Verfügung, wenn Sie Fragen haben oder Unterstützung benötigen. Wir schätzen jeden Kunden und hoffen, dass wir Sie beim nächsten Mal besser bedienen können.

Mit freundlichen Grüßen, das kencko Team

5つ星のうち3の評価

Very disappointed

Extremely disappointed by their smoothie mixes. I bought a variety pack to try different flavours but the reality is they're pretty much tasteless and though you may, and I mean may, get some goodness from them to have to add taste with another product defeats the point. Nowhere close to just blending real fresh fruit. I thought this might be a little more convenient which it may be but the downside is so huge it really isn't worth it.That said, the gummies that were included as a freebie are really lovely and very tasty indeed. So I'd encourage them to concentrate on those rather than their luke warm smoothies.

2025年5月1日
自発的なレビュー
5つ星のうち1の評価

I do not recommend this company

I do not recommend this company. First issue, you only deal with this company via email or text, you never get to speak to a human to fix problems. Recently I had an order shipped via UPS. My credit card was charged for the order, but UPS had a $165.53 COD. I contacted Kencko via text and they told me there was a small issue with a few orders. They asked me to pay the COD and they would reimburse me. It took me 28 days to get my money back. Zero customer service as no one was letting my know why my refund was taking so long.
As soon as I got my money back I cancelled my account.
Beware, if you can’t speak to customer service, this is probably a reason.
I do not trust these people!!!

2025年3月31日
自発的なレビュー
5つ星のうち1の評価

I advise you not to use their service…

I advise you not to use their service and their product. They charged me today for the shipping costs of a plastic bottle coming from Portugal via UPS.
This is a dishonest company that forces the sale with supposedly an automatic renewal of products. I have never taken this option! Run away

2025年3月9日
自発的なレビュー
kencko ロゴ

kencko からの回答

Hi Sophie! We are truly sorry to hear about your experience, as it’s definitely not what we want to provide our members with. Could you please email us at ask@kencko.com so that we can make this right for you? Thank you

5つ星のうち5の評価

Idea geniale

Kencko è un'idea geniale che non delude le aspettative.

Gli smoothies sono davvero buoni, anche semplicemente mixati con acqua. Personalmente, li shakero e li lascio in frigo per una mezz’oretta: la frutta si reidrata, la consistenza diventa più densa e il risultato è ancora più piacevole.

Inoltre i valori nutrizionali siano praticamente identici a quelli della frutta fresca indicata sulla confezione.

Apprezzo anche la filosofia del brand: solo frutta biologica, senza ingredienti extra. Il packaging è riciclabile, e le bustine sono compostabili direttamente nel compost domestico. Inoltre, la spedizione con UPS è veloce ed efficiente.

Super consigliato!

2025年2月4日
自発的なレビュー

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