KiaPartsNow.com レビュヌ 520

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TrustScore 5段階評䟡の4

4.1

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Easy to get a quote and order some of the pieces I needed. Some items were too expensive and I ended up ordering from a company that sells authentic Kia parts way cheaper online. And it would be great... もっず芋る

5぀星のうち1の評䟡

Ordered a part (Order #VK25210067) that arrived damaged and unusable. Called on April 21 within their own return window to report it. Received a written denial on April 22 falsely claiming I was outsi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

ordered a passenger side headlight assembly for our Kia Cadenza. the webside was easily navigable which made finding the right part easy. It arrived quickly and undamaged anbd was the exact part i ord... もっず芋る

5぀星のうち5の評䟡

The parts break down with individual part numbers and nomenclature. Specially the attention to detail for parts only for the vehicle, I'm not guessing if a certain part may or may not fit. Fast and ef... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車郚品店

圓該䌁業による蚘述

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

圓該䌁業による蚘述


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4.1

ほが満足

TrustScore 5段階評䟡の4

520件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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5぀星のうち3の評䟡

I don't like the fact you can't return


I don't like the fact you can't return an unopened unused part. Thepart we received was for a KIA Turbo and ours is not Turbo, all we want is to exchange but NO!! We have just spent another $232 for the correct part!!

2025幎8月21日
自発的なレビュヌ
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

5぀星のうち1の評䟡

Refused return

Ordered wrong headlamp when realized ordered the new one. You refused to allow me to return the wrong one I ordered, so I am out $600

2025幎9月6日
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

5぀星のうち1の評䟡

Missing parts very poor packaging

Missing parts very poor packaging

2025幎9月6日
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

5぀星のうち1の評䟡

It took forever to get the item

2025幎9月6日
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

5぀星のうち1の評䟡

Inventory should be check before allowing purchase

This was a strange experience. Normally when parts are not available you can not add to your cart and "purchase". This was not the case. I was able to add unavailable parts and purchase. The only thing that was normal was the refund was given without issue. I

2025幎9月6日
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

We understand your frustration with our inventory website, and we are sorry to hear about the challenges you've faced.
It's our goal to make your experience as seamless as possible, and we appreciate your feedback

5぀星のうち1の評䟡

I received an empty package

I received an empty package

2025幎7月28日
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

5぀星のうち1の評䟡

I ordered the part I thought I needed


I ordered the part I thought I needed and I was wrong. I have been trying for 20 some days with little satisfaction. All the emails either come back as no email address (I replied directly to their emails) OR no replies period. I have to call and get some run around no apologies just oh yeah I finally get an RMA they send a form that says If you choose to use your own carrier here is your return. I called and asked who do you use no reply I was told to use who I want. I would really suggest not to use this company unless you KNOW EXACTLY what you need 0.

2025幎9月5日
自発的なレビュヌ
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

We sincerely apologize for the frustration you've experienced regarding the return issue. It's important to us that our customers feel confident and informed when making a purchase.
We appreciate you bringing this to our attention. Thank you for your feedback

5぀星のうち1の評䟡

Horrible customer service

Ordered a mirror that arrived defective. Tried to get it replaced with the warranty but they’ve been dragging their feet as much as possible. Website says they respond within two business days but they take over two weeks to actually respond. They’ve hung up on me multiple times when I tried calling. The parts are good OEM parts, but if they arrive with any issues, don’t expect them to fix it.

2025幎8月25日
自発的なレビュヌ
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

5぀星のうち1の評䟡

Scam

Scam. They will take your money and send you wrong part and refuse to return it

2025幎8月26日
自発的なレビュヌ
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

5぀星のうち1の評䟡

SLOW SLOW SLOW company doesnt allow cancellations of orders or returns either

Was told the part wpuld be received within 1-4 days. It was not even shipped until 12 days later and once it was shipped it took another SIX days to get here!! I was told they do not allow cancellations or refunds. I tried to get the order cancelled so I could purchase the part from a different place that would actually send it within a day or two. I waited two and a half weeks for a part that they told me I would get within four days. If you need a part quick this is not the place yoi want to order from, also the fact they don’t allow cancellations, refunds, or returns is definitely a red flag that I was not even informed of until after I purchased the item.

2025幎8月12日
自発的なレビュヌ
KiaPartsNow.com ロゎ

KiaPartsNow.com からの回答

Thank you for your feedback. We're sorry to hear you're not satisfied with our return and sales policies.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

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