Kingbullbike レビュー 

Kingbullbike からの回答

2026年7月16日

Dear Daniel
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

We would like to clarify that we have been told with you via both email and social media regarding your replacement battery. Due to a temporary stock shortage and a warehouse transition, there was an unexpected delay. We communicated that the earliest dispatch would be in early July and have continued to follow up on the status.

We understand that you may have been anxious about not receiving our advance notice during this period. We process a large volume of messages daily, and we don't proactively contact clients unless there's an urgent situation. Therefore, your situation has remained unchanged on our follow-up list. However, it has indeed saddened us that you released information that differed from the facts without contacting us again to confirm.

In any case, this matter was indeed caused by a misunderstanding due to a lack of communication. We understand how frustrating delays can be and sincerely apologize for the inconvenience caused. At the same time, we want to ensure that the information shared publicly reflects the full context of the situation.

Your replacement is still arranged, and we remain committed to fulfilling our promise. If there is anything further you would like to discuss, we kindly invite you to reach out to us directly so we can resolve this as quickly as possible.

Thank you for your patience and understanding.

Kingbullbike からの回答

2026年7月16日

Thank you so much for sharing your experience!

We’re honored that you chose the Kingbull Ranger as your first e-bike after doing your research—it truly means a lot to us. We’re especially glad to hear that our customer service team was able to assist you quickly and effectively with the brake issue. Making sure you feel supported every step of the way is very important to us.

It’s even better to know that the bike has exceeded your expectations and that you’re loving it now. That’s exactly the experience we strive to deliver.

Enjoy every ride, and welcome to the Kingbull family! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you so much, Tom, for taking the time to share such a detailed review!

We’re thrilled to hear that you and your son are enjoying the Kingbull Ranger and having fun riding together—that’s exactly the kind of experience we hope to create. It’s great to know the performance, speed, and battery life have met your expectations as well.

We also truly appreciate your patience and understanding while we worked through the headlight issue with you. Our support team, especially Wofile, will be very happy to hear your kind words. Thank you as well for sharing your update and helpful tip—it’s incredibly valuable and may help other riders in the future.

We’re glad everything is now working as it should, and it means a lot to us that you’d choose Kingbull again without hesitation.

Wishing you and your son many more great rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you so much for your wonderful review!

We’re thrilled to hear that your first e-bike experience has been such a positive one—from fast delivery and easy setup to great value and customer support. That’s exactly what we strive to deliver.

We’re especially glad Wofie was able to quickly step in and resolve the tire issue for you. We’ll be sure to pass along your kind words—he’ll really appreciate it!

It means a lot to know you love your bikes and feel supported by our team behind the scenes. Thank you again for choosing Kingbull, and we wish you many enjoyable rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you so much for your kind words!

We’re really glad to hear that your son is enjoying the Kingbull Ranger, and that our team was able to quickly resolve the headlight issue for you. Providing fast and reliable support is something we truly care about, so it means a lot to know that it made a difference in your experience.

We sincerely appreciate your recommendation and your trust in Kingbull. If you ever need anything in the future, we’re always here to help.

Wishing you and your family many happy and safe rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Hi Art,

We’re truly sorry to see how frustrating this experience has been for you, and we completely understand how multiple issues early on can feel overwhelming.

We’d also like to provide some important context for clarity. From the beginning, we have been actively working with you to resolve each concern:

A $240 partial refund was issued promptly for the initial issues
A free replacement rear tire has now been shipped and should have already been delivered to you
We also approved a $40 installation reimbursement to ensure you wouldn’t be out of pocket
Our support team has continued to follow up and respond throughout the entire process

At this point, since the replacement tire has been delivered, we sincerely hope the main riding issue you experienced is now close to being fully resolved. Based on similar cases, this type of “hopping” is typically isolated to the tire itself, and replacing it should restore a smooth riding experience.

We understand your concerns, but we do want to reassure you that we have been consistently taking responsibility and providing solutions, even beyond standard procedures, to make things right.

If the issue has improved after installing the new tire, we would truly appreciate it if you could update your review to reflect the current situation, as this helps avoid misunderstandings for other riders.

If there is anything still not right, please don’t worry — we are still here and will continue working with you until everything is fully resolved.

Kingbullbike からの回答

2026年7月16日

Thank you so much for taking the time to share such a detailed and thoughtful review!

We’re absolutely thrilled to hear about your experience with the Kingbull Ranger—and it truly means a lot that you chose Kingbull again after enjoying your Literider for so long. Your feedback on everything from shipping, packaging, and assembly to performance, battery life, and ride comfort is incredibly valuable.

It’s especially great to hear that the bike delivers the power, range, and smooth ride you were looking for, and that features like the dual suspension, hydraulic brakes, and passenger foot pegs are making your rides even more enjoyable. Knowing that our bikes help you stay active, explore the outdoors, and even share rides with your grandkids—that’s exactly what we hope to bring to our riders.

We sincerely appreciate your support and recommendation. Stories like yours motivate us to keep pushing forward and delivering the best value and experience possible.

Wishing you many more amazing miles ahead—enjoy every ride! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you so much for your kind feedback!

We’re thrilled to hear your order arrived quickly and that you’re enjoying your Hunter 2.0—smooth handling and top-notch quality are exactly what we strive for. It’s also great to know our customer service team could quickly assist with the replacement part and make things easy for you.

Your satisfaction means a lot to us, and we truly appreciate your support. Wishing you many more smooth and enjoyable rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you so much for your wonderful feedback!

We’re absolutely delighted to hear that you and your family are enjoying the ride together—from your son to your husband, it’s great to know the bike offers a smooth, comfortable experience for everyone.

Moments like these are exactly what we hope our bikes can bring—fun, versatility, and shared enjoyment. Thank you for choosing Kingbull and for sharing your experience with us!

Wishing you many more happy rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you so much, Michael, for your incredible feedback!

We’re truly glad to hear that our customer service team was able to support you and do everything possible to resolve the issue. While we always aim to fix problems quickly, we’re happy we could make things right by ensuring you received a new e-bike.

Your satisfaction means a lot to us, and we really appreciate your trust and patience throughout the process.

Enjoy your rides, and thank you again for choosing Kingbull! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you, Dallas, for your feedback!

We’re really glad to hear that you’re pleased with your bike and that the delivery was quick. It’s also great to know our support team was able to respond promptly and help resolve the shifter issue—that’s exactly the level of service we aim to provide.

If there’s anything we can do to make your experience even better, please don’t hesitate to reach out—we’re always here to help.

Wishing you many enjoyable rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you, Delmer, for your feedback!

We’re really glad to hear you’re enjoying the bike and having a fantastic ride—that means a lot to us.

We also appreciate your note about the handlebar height. Comfort and fit are very important, and your feedback is valuable as it helps us continue to improve. In the meantime, if you’d like, our support team would be happy to share some adjustment tips to help you find a more comfortable riding position.

Thanks again for your support, and we hope you continue to enjoy many great rides ahead! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you, Jerry, for taking the time to share your feedback!

We’re really glad to hear that you had a smooth delivery experience and found the assembly process easy. It’s great to know you’re enjoying the bike’s comfort, features, and overall value—that’s exactly what we aim to deliver.

We did notice your 1-star rating, and we’re wondering if this may have been unintentional, as your comments sound quite positive. If there’s anything we may have missed or if you’ve encountered any concerns, we’d truly appreciate the opportunity to learn more and make it right.

Thanks again for your support, and we hope you continue to enjoy your rides! 🚴‍♂️

Kingbullbike からの回答

2026年7月16日

Thank you, Gavin, for your honest feedback—we truly appreciate you sharing your experience.

We understand that the weight of the bike can be a consideration, especially when using an RV rack, and we appreciate you pointing that out. At the same time, we’re glad to hear that you’re otherwise enjoying the bike and that it’s been a great fit in terms of performance.

Your feedback is very valuable to us as we continue to improve and better support riders with different needs. If you ever need tips on transport solutions or have any questions, our team is always here to help.

Wishing you many enjoyable rides ahead!