Excellent product. Was searching for months to find a tub spout with a diverter that was longer than 8 inches. Wanted one at 12 inches, but the 10in spout from you is working wonderfully.
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レビュアーのコメントを見てみましょう
Fast shipping …great quality faucet not like the cheep stuff I seen at Lowe’s and Home Depot. I will definitely be using Kingston for all my future purchases.
BUYER BEWARE! Kingston Brass Inc. is a sham company selling sub-par plumbing fixtures. I have had nothing but problems with finish flaking off the 2 year old fixtures, Kingston's "customer service" t... もっと見る
My Kingston bridge faucet started spraying water on my counter top. This was caused buy the plastic part in the aireator becoming clogged with scale. After soaking in vinagar it was better but still... もっと見る
企業情報
当該企業による記述
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond. Founded in 1999, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability. We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects. Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON Guarantee
Your satisfaction is at the heart of everything we do
Your satisfaction is at the heart of everything we do. At Kingston, we stand behind every product with a simple promise: quality you can rely on and service you can trust. Every faucet, sink, tub, and accessory is designed to meet rigorous performance standards, ensuring lasting durability and timeless style. With over 20 years of experience in kitchen and bath, Kingston is a name you can count on. All of our products are backed by reliable manufacturer warranties for peace of mind, and our U.S.-based support team is ready to assist with questions, orders, or installation. For designers, builders, and contractors, our Trade Program provides exclusive benefits and dedicated account consultants to support your projects. And for all customers, our straightforward return process ensures a worry-free experience. When you choose Kingston, you’re not just purchasing a product; you’re gaining a trusted partner committed to delivering exceptional design, uncompromised quality, and a customer experience that puts you first.
連絡先
12775 RESERVOIR ST., 91710, Chino, 米国
- 877-252-7277
- contact@kingstonbrass.com
- kingstonbrass.com
Quality product, excellent service
We now have three Kingston Brass Faucets in our home. I could not be more pleased with the quality, the plumbers also remarked on the very high level of construction and materials. The service through Wayfair was fabulous! I have no complaints whatsoever and will get my next faucet from Kingston Brass, although it might be a long time with this quality.
2025年8月1日
Disappointed with your company
Firstly, I was charged an EGEGIOUS “25% RE- stocking fee after having bought a soap dish that should have fit its holder.
The company that sold some of its product line to your vompany, the soap dish in question being one of the items that they no longer carry. So I thought it was a reasonable purchase to buy the replacement soap dish from your company
But Guess What? Someone in your company- for whatever reason(?!?!) made a decision to change the width of the plug (“male”)attached to the bottom of the soap dish) so that that plug was exactly flush with the opening of the holder. I I could NOT plug it in! It happened in July or August of THIS year. NOT today October 9th! I was unable to adjust the date.
2025年10月8日
replacement part for kitchen faucet hot water
ordered part for hot water on kitchen faucet, I received part within a week. no problems fit perfect.
2025年8月18日
Quality replacement product.
2025年9月24日
Faucet part
The best part of this process was being able to go to the website, order the part and have it shipped quickly to my home. The piece was extremely simple to install which I did. It took all of 2 minutes to change the faucet to work with a different sink and vanity that had been installed. And I did it all at night without having to wait until day hours to make a call! Perfect system!
2025年9月15日
The new shower diverter valve has worn…
The new shower diverter valve has worn out already and quit working.It lasted three months. Very poor design! I special ordered the shower faucets through menards.
And the shower diverter lasted maybe 4 to 5 months before it had to be replaced. So now I have to hire plumber , to replace the whole thing.
2025年10月1日
Tarifs and shipping were completely…
Tarifs and shipping were completely insane. The package arrived to my door with an extra fee twice as expensive as the part I ordered
2025年8月18日
Going the Extra Mile
In today's cut corner market, it was refreshing to find your company actually did what they said they would do. Kingston stood behind their warranty and provided a replacement item without the struggle that we have had getting other manufacturers to deal with warranty issues. Thank you- grateful customer.
2025年8月30日
The Price of a Missing Part.
My one of two kits purchased through Amazon was missing a pop up. Rod. Rather than sending me the missing part their company failed to package, I had to pay an additional $62 dollars for the part (about 1/2 the cost of the kit!) and pay an additional fee to my plumber to return to install the part! Kingston Brass customer service was less than helpful.
2025年9月1日
Same part continues to fail
Same part continue to fail. Replaced it while under warranty several times and then had to purchase it once warranty expired. Lasted 6 months before failing again!
2025年9月1日
The replacement fixture was identical…
The replacement fixture was identical to my old fixture and installation of new valves and installation went in perfectly
2025年8月5日
Paint is already wearing off
Paint is already wearing off. Flow restrictions are over the top.
2025年10月9日
We love the many Brushed Brass…
We love the many Brushed Brass accessories purchased from Kingston Brass for our newly renovated master bathroom. The L-shapedGrab Bars in the shower are like art work as is shower Drain. The Heritage KS1437AX Double-Handle 1 Hole Deck Mount Bathroom Faucet is stunning and we love how the faucet swivels side to side. The Milano Towel Rings and small pieces all match perfectly. Best if all shipping was timely and well communicated.
Thank-You!
2025年10月8日
Great company
Great company. I ordered wrong part and they refunded me immediately. Great customer service
2025年10月8日
The overall quality is disappointing.
The overall quality is disappointing. The product feels downsized and cheap. The elements in the handles keep coming loose and need tightening frequently. Most importantly, the piece is too short and barely covers the holes in the countertop from the previous faucet. Very disappointed.
2025年10月9日
Would have been a 5 except $45 price…
Would have been a 5 except $45 price which was understandable, with a $20 shipping charge ( in a 5” square box) ?
2025年10月9日
The replacement parts for my Kingston…
The replacement parts for my Kingston faucet worked perfectly.
2025年9月26日
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