Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
企業が回答しました
Shamita is incredibly attentive, kind, and supportive and made this experience so easy and not stressful! Great customer service! I love Knix even more through them! Thank you!
企業が回答しました
I love all the products from Knix. Recently I ordered a few items and one was missing. I got support from Shamita who was incredibly helpful and on top of the issue. I would definitely recommend this... もっと見る
企業が回答しました
Truly a message that made my day. I made a mistake and the Knix team was gracious enough to help me recover from my error. Thank you Shamita for your quick response, but moreover, your kindness today.... もっと見る
企業が回答しました
Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
600-179 John Street, M5T 1X4, Toronto, カナダ
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 93%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great and responsive customer service. I bought a swim suit that theoretically fit but then became big and baggy once I began to swim and it became a hindrance in the water. They were able to process an exchange for me!

Knix からの回答
Great customer service from Sahra! She was very friendly and professional, and handled my issues swiftly and smoothly. Thank you, Sahra!

Knix からの回答
Liyya was super helpful right from the start! I’m so amazed every time I deal with Knix that they respond quickly and solve my problems. I love this Canadian company!

Knix からの回答
Alex B helped me navigate a return with friendliness and a can-do attitude. I love their bras too!
Barb Naderi
SC

Knix からの回答
Excellent customer service. I made an error on shipping address. It was too late to correct. Sent an email for help. Alex B came up with a solution. All good now. I'm very happy with how it was handled, and so quickly too.

Knix からの回答
Alex B helped me out and she was courteous, professional and very prompt with her responses. She was great and I was able to get a resolution pretty quickly which was a great experience. Thank you!

Knix からの回答
Great product and great customer service. Have bought many times and love everything about it. The help we get with orders, when needed is great and fast. Buy with no worries!

Knix からの回答
Knix customer service is top notch! Every company should provide the same exceptional service as Knix! Efficient, reliable, and always so kind. Thank you Knix! I will forever be a life long customer

Knix からの回答
They gave me the flexibility to exchange the items for a larger size.
I was outside the return window but they were able to extend it.

Knix からの回答
Best customer service ever. Placed my order during the free Knix hat promotion. The hat was unfortunately over sold and Knix was not able to include it in my order. As a gesture of awesome customer service Knix issued me a store credit equal to the value of the hat!!! Amazing! It was free! Plus they provided a 15% discount to be used on my next order!
Thank you Alex W for your exceptional customer service and Knix for your great products.

Knix からの回答
Allissa really helped me sort out a return that went sideways! Sent me the exchange no problem! These undies and products aren’t just for periods. My daughter, from having four spinal cord surgeries as an infant, is incontinent. She loves these undies - they make her feel like all the other girls! And they helped her get out of diapers, which isn’t fair for any 10 year old to have to wear. Now we wear them together :) These products are life changing in so many ways. Thank you Knix and KT.
- Kate

Knix からの回答
I accidentally ordered the wrong swimsuit model, and their customer service (shoutout to Allissa) was so helpful to help me fix my error. I love their swimsuits and can’t wait until my new one piece arrives!

Knix からの回答
I was splurging on some new period panties and accidentally sent them to my old address as I have just moved across the states and Knix quickly replied and got everything shipped correctly right away! Only reason for 4 stars is pricing. I wish feminine care was more affordable!!!

Knix からの回答
Very prompt, knowledgable and friendly customer service. Easy resolution of my problem. Alex B. was fantastic - so friendly, helpful and quick responses.

Knix からの回答
I was very upset that a pair of underwear i got was falling apart abs they were still new. The lady that helped me from customer service was great to deal with. Was fast on getting back to me and answering all my questions. She got me a new pair of underwear and was very apologetic. All in all, great service, new people, fast resolution.

Knix からの回答
My issue was dealt with promptly and professionally. A new order was shipped out immediately at no charge and as received today. Shamita dealt with this issue and made time to follow up to ensure that I was happy with how things were resolved.

Knix からの回答
I had an issue come up with a product I had purchased from Knix. Although the product was older, I wanted to ensure it wasn’t a know defect before replacing said product.
Alex B. was so helpful! She asked a couple of questions, validated that it was a defect and not something I was doing wrong. She offered a quick and easy solution, which was above what I was expecting and has left me a very happy customer.
Afterwards, Alex even asked some follow up questions to provide to the product team so they can look further into bettering their product.
Love Knix, Alex B. is a rockstar and I will definitely be buying more product since they aren’t afraid to stand behind it.

Knix からの回答
Alex was helpful in resolving my issue promptly.

Knix からの回答
Great brand - I am a long time customer. They have fast and effective customer support even if there are any issues. Catherine was very helpful with processing a free gift that somehow didn't make it in my cart. Returns are also really easy if necessary.

Knix からの回答
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