Knix レビュー 

Knix からの回答

2026年6月26日

Hi Sarah,

Thank you so much for your thoughtful review! It means so much to hear that both our products and customer experience have left such a positive impression. We're sorry to hear about the issue with your bra, but we're delighted that Allissa was able to resolve it quickly and provide helpful care tips to help you get the most out of your bras. We'll be sure to share your kind words with her. Thank you for being part of the Knix community! 💜

Team Knix

Knix からの回答

2026年6月26日

Hi Helen,

Thank you so much for your kind review! We're so glad Alex was able to help apply your discount and get everything sorted out so quickly. Providing prompt, seamless support is what we strive for, and we're delighted to hear your experience reflected that. We'll be sure to pass along your kind words to Alex. Thank you for choosing Knix, and we hope to see you again soon! 💜

Team Knix

Knix からの回答

2026年6月26日

Hi Candace,

Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear you've been a fan of Knix products, and it's especially meaningful to know your first experience with our Customer Experience team lived up to your expectations. We're so glad Allissa was able to quickly update your shipping address and provide clear communication throughout the process. We'll be sure to share your kind words with her. Thank you for your continued support, and we hope you enjoy your order! 💜

Team Knix

Knix からの回答

2026年6月26日

Hi Es,

Thank you so much for your continued support! It means so much to hear that Knix is your go-to for undergarments and that you've consistently had great experiences both in-store and online. We're especially happy to hear that Alex B. was able to resolve your account issue quickly and efficiently. We'll be sure to share your kind words with her. Thanks again for being part of the Knix community! 💜

Team Knix

Knix からの回答

2026年6月26日

Hi Kimberly,

Thank you so much for sharing your experience! We're so glad Allissa was able to help find a solution for you, even though you were outside the return window. Providing thoughtful, understanding support is exactly the experience we strive to create, and we'll be sure to pass along your kind words to her. We truly appreciate your support and hope you enjoy your Knix products! 💜

Team Knix

Knix からの回答

2026年6月26日

Hi Tina,

Thank you for taking the time to share your feedback. We're very sorry to hear that the sizing didn't work out and that your shopping experience left you feeling frustrated. We understand how disappointing it is when items don't fit as expected, especially when you've carefully followed our sizing guidance. We've reached out to you by email and have made an exception for your final sale order. Please check your inbox for the details, and if you have any questions, simply reply to that email and our team will be happy to help. We appreciate your feedback and will share it with our team as we continue working to improve both our sizing guidance and customer experience.

Team Knix

Knix からの回答

2026年6月26日

Hi Sue,

Thank you for sharing your feedback. We're sorry to hear that the bra you received didn't fit as expected and that this experience has been so frustrating. We understand how disappointing it is when a product doesn't match your expectations, especially after using our sizing resources. We'd like the opportunity to look into this further, but we weren't able to identify your order from your review. Please reach out to us at info@knix.com with your order details, and our Customer Experience team will be happy to review your purchase and see how we can help.

Team Knix

Knix からの回答

2026年6月24日

Hi Anna,

Thank you so much for sharing your experience! We're sorry the original sizing didn't work out, but we're thrilled to hear that Alex B was able to step in and help find the right fit. Providing thoughtful, personalized support is exactly the experience we aim to deliver, and we're so glad Alex helped ensure you didn't feel stuck with the wrong size. We'll be sure to pass along your kind words. Thank you for your trust and support, and we hope you love your new fit!

Team Knix

Knix からの回答

2026年6月24日

Hi Jillian,

Thank you for sharing your experience. We're sorry to hear the return portal process was frustrating and that accessing your return details wasn't as seamless as expected. Your feedback is incredibly valuable as we continue to improve our customer experience. That said, we're so glad our in-store and online teams were able to support you and turn things around. Thank you for your patience, your kind words, and for being part of the Knix community. We truly appreciate your support!

Team Knix

Knix からの回答

2026年6月23日

Hi Margaret,

Thank you so much for your kind words! 💕 We're thrilled to hear that you've had such positive experiences with our Customer Experience team. Providing thoughtful, timely support is something we care deeply about, and it means a lot to know that it has made a difference for you. We're also so happy you're loving our products! Thank you for your continued support and loyalty. We look forward to being part of your journey for years to come.

Team Knix

Knix からの回答

2026年6月23日

Hi Marshall,

Thank you so much for taking the time to share your experience! We're delighted to hear that Sahra provided such outstanding service. It's wonderful to know she was attentive, professional, and able to resolve your issue quickly while keeping you informed every step of the way. We'll be sure to pass along your kind words to her. Thank you for choosing Knix and for recognizing the great work of our team! 😊

Team Knix

Knix からの回答

2026年6月23日

Hi there,

Thank you so much for sharing your experience! We're sorry there was an issue with your original order, but we're so glad Sofia was able to step in and help make things right. It's wonderful to hear that she provided the kind of thoughtful, top-tier support we strive for every day. We also love that you're planning to pass along the unopened pairs to someone who can use them. Thank you for giving Knix a try, and we hope you love your pairs when they arrive! 💜

Team Knix

Knix からの回答

2026年6月23日

Hi Antoinette,

Thank you for taking the time to share your experience! We're thrilled to hear that Alissa was able to address your concern quickly and provide such exceptional support. We'll be sure to pass along your kind words to her. It's wonderful to know that your order is on the way and that you're looking forward to shopping with Knix again. Thank you for your support, and we hope you love your new items! 💜

Team Knix

Knix からの回答

2026年6月23日

Hi Sara,

Thank you so much! 💜 We're delighted to hear that Allissa provided such a great experience. It's wonderful to know she was friendly, efficient, and eager to help. We'll be sure to share your kind words with her. Thank you for taking the time to leave a review, and we look forward to assisting you again in the future!

Team Knix

Knix からの回答

2026年6月22日

Hi T,

We love hearing this! Thank you so much for taking the time to share your experience with our online support team. We are so happy to hear that Shamita was able to step in, understand your needs, and get your issue sorted out so quickly the very next day. Knowing you felt supported is exactly what we aim for. We truly appreciate your love for Knix and are so glad to have you in our community.

Team Knix

Knix からの回答

2026年6月22日

Hi Dru,

Thank you so much for sharing your experience. We are incredibly lucky to have Sahra on our team, and we will be sure to pass along your kind words to her. Providing top-tier support and making sure you feel taken care of is exactly what we aim for. We appreciate you choosing us!

Team Knix

Knix からの回答

2026年6月24日

Hi there,

Thank you for taking the time to share your experience. We're sorry to hear the fit of the items wasn't right for you and understand your frustration. We had previously requested some additional information so we could look into this further, but we haven't yet received a response.

If you'd still like assistance, please reach out to us directly at info@knix.com with your order details and any additional information about the fit concerns. Our team would be happy to review your case and see how we can help.

Team Knix

Knix からの回答

2026年6月22日

Hi Carolyn,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Liyya was able to jump in and promptly resolve the issue with your online order. Moving from your usual in-store shopping to an online purchase can feel like a shift, so we are incredibly glad that Liyya made your exchange process and subsequent issue completely effortless. We truly appreciate your loyal support over the years and look forward to helping you again, whether online or in person.

Team Knix

Knix からの回答

2026年6月22日

Hi Alice,

Thank you for taking the time to share your experience! We're so pleased to hear that Sahra was able to handle your concern quickly and professionally. Providing supportive and efficient service is always our goal, and we're glad we could leave you feeling completely satisfied. We'll be sure to pass along your kind words to Sahra. Thank you for your recommendation and for being part of the Knix community!

Team Knix

Knix からの回答

2026年6月22日

Hi Isa,

Thank you for sharing your experience! We're so glad to hear that Alex W. was able to resolve your issue right away and make the process feel effortless. Providing helpful, seamless support is what we strive for, and we're thrilled that Alex delivered that for you. We'll be sure to pass along your kind words. Thanks for being part of the Knix community! 💜

Team Knix