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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When i saw an advert for these beaded bracelets, i knew that i MUST make an order! I have four collections of these truly gorgeous bracelets. I am so amazed at the beauty of these little beads and th... もっと見る

5つ星のうち5の評価

I feel so Warm by Koss Design Customer Service after my first order, and till waitting for the second will come... Very nice email for Thankyou that will make every Customer be Happy after receive... もっと見る

5つ星のうち5の評価

I am so happy to have received my bracelets without delay, and I really love them; the Sun Set & Luna Set. They are beautiful worn as a set, individually or stacked. I was delightfully surprised that... もっと見る

5つ星のうち5の評価

One of the four bracelets that I purchased for some reason had a break in one of the elastic bands. I emailed the company that night with a photograph and by 4am the next morning they had let me know... もっと見る

企業情報

  1. コスチュームジュエリー店

当該企業による記述

Koss Design — The Art of Color, Made in Japan At Koss Design, we create handcrafted jewelry that blends Parisian elegance with authentic Japanese craftsmanship. Each piece is made with genuine Miyuki beads, renowned worldwide for their unmatched color depth, brilliance, and durability. Loved by over 100,000 customers across 30+ countries, our bracelets have become a symbol of effortless style — soft, lightweight, and made to be worn every day. Our mission is simple: to bring a touch of artistry and joy to your wrist. Whether you wear one or stack several, every design tells a story — your story. ✨ 4.8/5 stars on Trustpilot ✨ 2,500+ verified reviews ✨ Featured in Marie Claire, Cosmopolitan & Stylist From Japan to Paris, from our hands to yours — each piece reflects care, authenticity, and the belief that jewelry should make you feel something special. 💖 Join the thousands of women who have already fallen in love with Koss Design — where color meets emotion, and elegance becomes effortless


連絡先

4.8

優良

TrustScore 5段階評価の5

2715件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 93%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Nice support - returns need improvement

I recently purchased a pair of earrings which unfortunately didn’t meet my expectations as they were too heavy for the ears.

The return process is a bit inconvenient for international customers, as items need to be sent back to France at your own cost.

That said, customer service was responsive and handled the situation well, offering a 50% refund without requiring a return, which I appreciated.

I was happy with the necklace and bracelet, which looked nice and met expectations.

Overall, a mixed experience — good customer service, but some improvements could be made on product consistency and the returns process.

2026年3月18日
自発的なレビュー
5つ星のうち5の評価

The bracelets are really wonderful-…

The bracelets are really wonderful- they are all I had imagined them to be. I am very happy to have them.

Since trust pilot wants this review to be truthful, i have to note that there was some miscommunication with the courier services. Belle was very patient while trying to figure out what had happened. Eventually the bracelets arrived this morning (Crete, Greece), making us all very happy. I am looking forward to my next purchase ☺️

2026年3月21日
自発的なレビュー
5つ星のうち5の評価

Beautiful wearable art

I received the rainbow collection bracelets for my birthday. They are so gorgeous that I went ahead and ordered two more bracelets and a pair of earrings. I love the layered look and I can’t wait to get my new jewelry.

2026年3月20日
自発的なレビュー
5つ星のうち5の評価

Une vraie belle découverte !

Les designs sont vraiment originaux, on sent un vrai univers créatif derrière.
La qualité est au rndez-vous, les finitions sont soignées et ça se voit. Le service client a été réactif et sympa, et la livraison rapide avec un colis nickel à la réception.
Je reviendrai encore sans hésiter. Je recommande vraiment !

2026年3月13日
自発的なレビュー
5つ星のうち5の評価

I would love to give more stars if I…

I would love to give more stars if I could! This is a legitimate company making beautiful bracelets. The bracelets based on your selection are vibrant, shiny, strong and gorgeous in many color choices. I bought 8 and I know I will buy more.
I’d like to give a shout out to Pearl whom I emailed to get an update on shipping and she very quickly provided and update. They arrived just as she said they would.
Thank you all for being a 5+⭐️ company.

2026年3月18日
自発的なレビュー
5つ星のうち5の評価

A little piece of happiness every time I glance at them!

First I have to give kudos to this shop for the impressive customer service. I was thanked for my order personally and was even sent a message by the owners of the shop checking to see if I had received my order. They were extremely responsive and helpful and I genuinely felt like they cared about if Inwas happy with my order.

Once I received my order I was absolutely thrilled. I ordered 6 bracelets. A mommy and me set for myself and my daughter. The quality is impeccable. The beads on my particular sets were smooth and comfortable against your skin and do not get caught on your clothing which I can appreciate. The colors were gorgeous and iridescent. They look very chic and I have received many compliments.

I am beyond pleased with my order and every once in a while I splurge on a purchase solely based on wanting an item that I really love and this purchase was definitely that!

2026年3月17日
自発的なレビュー
5つ星のうち5の評価

Delay on delivery

I was concerned because my bracelet took longer than expected to be delivered. I emailed Koss and had excellent customer service support including a f/up email. Very attentive and personal care.

2026年3月14日
自発的なレビュー
5つ星のうち5の評価

Received a beautiful bracelet from my…

Received a beautiful bracelet from my son for Mother's day. What makes it so precious are the Japanese beads, beautiful design & colours but will be special, reminding me of my son, as is moving to Japan to work, in a couple of months

2026年3月15日
自発的なレビュー
5つ星のうち5の評価

Absolutely love these bracelets

Absolutely love these and have about 10 now which I wear all at the same time. Always get loads of questions and compliments. My niece pinched a couple last time I saw her so I ordered her some more and some more for myself.
Would totally recommend these if youre in any doubt at all. order them you won't be disappointed.

2026年3月2日
自発的なレビュー

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