Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... もっと見る
企業が回答しました
Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... もっと見る
企業が回答しました
The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to... もっと見る
企業が回答しました
企業情報
当該企業による記述
We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk
連絡先
Unit C, Atlantic Gate, CF63 3RF, BARRY , 英国
- 029 2167 1423
- mark.richmond@kotura.uk
- kotura.uk
4.0
ほぼ満足
66件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
the picture made the knife look black…
the picture made the knife look black NOT green, I thought I was buying a black one
2026年7月30日
Kotura からの回答
Thank you for your review. In our opinion, the pictures of the product concerned do make it clear that it is green (Ontario Camp Plus Folding Bread Knife).
We don't want you to be unhappy with your purchase though so, should you like to return the items for a refund, please get in contact with us and we can arrange that for you with no problem (support@kotura.uk).
Kotura からの回答
We're delighted that you were happy. Monday to Friday, we will usually despatch your parcel on the day of your order.
Many thanks for your kind review. It is really appreciated! Kotura, UK
Good quality,fast delivery
Good quality, very good quality, well packaged, quick dispatch and fast delivery!
2025年12月19日
Kotura からの回答
Thanks for taking the time to leave such a great review. We really appreciate it. Thanks for shopping at Kotura UK and we hope to see you again in the future.
Kotura からの回答
Thank you very much for your review. We try to ensure that our products are of the best quality and have great pricing. We're delighted you had a '5 Star' experience and hope to see you again in the future!
Ontario folding knife for camping etc
Ontario folding knife. Previously bought the folding bread knife for our motorhome as standard bread knifes are too long for the cutlery tray.
Made in China but have to say both knifes excellent quality and sharp
2025年8月19日
Kotura からの回答
Thanks for your kind review. These Ontario folding kitchen knives are absolutely superb for the motorhome and campsite. We're delighted you are pleased with them. Thanks for shopping with us!
A good present.
2025年8月11日
Kotura からの回答
Thank you for taking the time to leave a review. We are delighted that you got the gift you needed from us. We hope to welcome you back in the future!
Kotura からの回答
We're glad you were pleased with your experience with us. We always aim to get our orders out to our customers as soon as possible. Thanks for leaving us a review!
Very fast dispatch of purchase
Very fast dispatch of purchase - was sent within few hours. Goods as described.
2024年11月27日
Kotura からの回答
Many thanks for your great review. We aim to get our orders out by around 17:00 on the day of purchase (Monday to Friday) meaning that our couriers can often deliver next day. We're delighted that everything went well. Thanks! Kotura UK
The company did everything to supply my…
The company did everything to supply my ordered goods, but delivers (UPS, DPD) unfortunately working like amateurs and lied me many times. I am very happy with my order. I warmly recommend the Kotura Company.
2024年9月9日
Kotura からの回答
Hi Paul, Many thanks for you kind review. We're sorry for the aggravations with the courier and we'll take that feedback on board. We hope to see you again in the future. Kotura UK
Great product and service
2024年5月7日
Kotura からの回答
Thank you for your review and for shopping with us. We really appreciate it! Kotura UK
A quality item from a reliable seller
A quality item from a reliable seller, quickly and safely dispatched no fuss, a pleasure to do business. Thank you.
2024年4月26日
Kotura からの回答
Thank you for your order and choosing Kotura. We’re delighted that you are hapoy and hope to see you again in the future. Kotura
Kotura からの回答
Morning, thanks for your review of DPD. We hope that overall you had a five-star experience with Kotura. I have checked and can confirm that we despatched the order on the day you placed it. DPD planned to deliver it next-day but you used their online system to request a delivery two days later. DPD then delivered it on the day you requested. We hope you were happy with this overall and thank you for your order! Kotura
Outstanding service and a great product…
Outstanding service and a great product at a sensible price with delivery the very next day.
2024年3月25日
Kotura からの回答
Thank you for your review. It is really appreciated! Thank you for shopping with us. Kotura UK
Good quality knives and a very…
Good quality knives and a very reasonable price for the starter kit
2024年1月2日
Kotura からの回答
Thank you for you review. We work to try and bring the best quality kitchen knives at great value so we're delighted that you are happy. We hope to see you again in the future. Kotura.
Best knife shop in the planet
2023年12月13日
Kotura からの回答
Thank you for your great review. We'll have to agree with you!
We're grateful for your order and hope to see you again in the future. Kotura.
The order is a present so I can`t…
The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to someone on the order and we agreed I would cancel and refund. However, you then e-mailed me to say my purchase was out for delivery and ID was done when this occurred. I could find no way to contact you by phone and was left hanging. Even after delivery I was still being e-mailed asking for ID. Suggest you have a customer contact!
2023年12月7日
Kotura からの回答
Thank you for your review. We're sorry that you were frustrated with this order. Initially our systems had a problem verifying you but we were able to age-verify you with a backup system via the Electoral Register.
Once we mailed you to confirm you would have been able to contact us on the number you used the first time to call us.
If you would like to return the order for a full refund then we can organise a free return for you. We can be contacted on 029 2167 1423 and are available every weekday between 09:00 and 17:30.
Thank you for your order. Kotura.
Great communication from company
2023年11月20日
Kotura からの回答
Thank you for your kind review Matt. We try and be available for all of our customers on the phone and also e-mail. We're a real business and glad we were able to make you happy. Thanks again, Kotura.
Kotura からの回答
We're delighted that you are happy with your experience with us. Thank you for the review. Hope to see you again in the future! Kotura
Good piece of kit.
2023年11月9日
Kotura からの回答
Thanks for the review. Hope to see you again in the future. Kotura.
Good product, competitive price, damaged packaging!
The Victorinox chefs knife arrived promptly and the price was competitive, however, as the item was a gift for someone, I've was very disappointed that it arrived with the Victorinox packaging split and damaged.
2023年10月31日
Kotura からの回答
Thank you for your review. We're sorry that the packaging arrived damaged. We weren't aware of this until you posted your review.
We've been in touch to offer you a free replacement to be sent out today but respect that you've already gifted the item. We hope the knives are performing well and looking great.
We would love to see you back at Kotura in the future and are always here on mail or the phone for any queries or concerns. Best wishes, Kotura.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。