Kotura ロゎ
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Kotura レビュヌ 

66
•
TrustScore 5段階評䟡の4

4.0

調理台専門店
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5぀星のうち5の評䟡

Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to... もっず芋る

䌁業が回答したした

䌁業情報

  1. 調理台専門店
  2. ・
  3. キッチン甚品店
  4. 刃物店

圓該䌁業による蚘述

We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk

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4.0

ほが満足

TrustScore 5段階評䟡の4

66件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(66)

過去12か月のレビュヌ数: 3件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Would give 0 if possible

Would give 0 if possible. Order 496, order was placed almost 10 days ago. Was not provided a tracking number. I have no clue if this product is on the way or not

2023幎1月9日
Kotura ロゎ

Kotura からの回答

We’re very concerned to read this review. Please can you let us know the nature of your problem and we will aim to assist.

Thanks for the updated information. You should have received a tracking update on the day of despatch so something seems to have gone wrong, we’ll come back to you with a reference and find out where your consignment is. Apologies for this aggravation.

Update 24/01 We continue to monitor this shipment. Unfortunately it has been caught in the disruption caused by the recent cyber attack on the Royal Mail. Deliveries are starting to ship this week from them.

5぀星のうち5の評䟡

Super simple

An easy website to navigate and seamless checkout coupled with excellent communications regarding the delivery meant this is certainly a site I would be more than happy to recommend. Many thanks.

2022幎12月21日
Kotura ロゎ

Kotura からの回答

Thank you for your great review! Thank you for shopping with us at Kotura :)

5぀星のうち3の評䟡

Still waiting for order to be completed.

Ordered 2 items, one of which I received very quickly. The 2nd is on back order.
After receiving the 1st item, I had an email stating that my item has been shipped.
This was not the case, as I contacted customer services.
Still waiting.

2022幎10月5日
Kotura ロゎ

Kotura からの回答

Afternoon, firstly apologies for the delay in the second part of the order. It is with DPD for delivery this afternoon (sent 18th). I have mailed you directly with more information and hope this helps. Thanks Kotura

5぀星のうち5の評䟡

Gorgeous quality

Gorgeous quality, chef knife Samura, it was a gift to our father, who loves to cook. Thanks!

2022幎9月20日
Kotura ロゎ

Kotura からの回答

We're really thrilled to hear your review and gld your father enjoyed his gift. Thanks for shopping with us! We hope to see you again in the future :)

5぀星のうち5の評䟡

Efficient service

Unfortunately the mug I ordered was unsuitable for my wife, but the order, dispatch, and return were handled quickly and efficiently.

2022幎8月3日
Kotura ロゎ

Kotura からの回答

Thanks for the review. Sorry the mug wasn’t suitable, but glad you found out Returns process straightforward. Thanks for shopping with us.

5぀星のうち5の評䟡

Bought it as a gift

Bought it as a gift, recipient delighted.

2022幎8月17日
Kotura ロゎ

Kotura からの回答

Thank you for leaving us a review. We're really pleased that the gift went down well!

5぀星のうち5の評䟡

Great knives

Lovely knives , they offer evething for somone thst is looking for to achive exellence.

2022幎6月20日
Kotura ロゎ

Kotura からの回答

Thanks for your very kind review and we hope you get a lot from using our products!

5぀星のうち5の評䟡

THANKS

thanks, for knife

2022幎6月19日
Kotura ロゎ

Kotura からの回答

No problem and many thanks for your order. We hope to see you again!

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service, quick delivery, would use again and recommend.

2022幎5月3日
Kotura ロゎ

Kotura からの回答

Thank you for taking the time to leave a review and for your custom. It's much appreciated :)

5぀星のうち5の評䟡

Fast service from Kotura

Fast service from Kotura. Excellent product at the cheapest price I could find online.

2022幎1月24日
Kotura ロゎ

Kotura からの回答

Thanks so much for your review! It is much appreciated and we look forward to welcoming you back to our store in the future.

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