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TrustScore 5段階評䟡の3.5

3.3

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5぀星のうち1の評䟡

They sent me a glass lamp that was very poorly packaged, very little padding so no care was taken when packing it. Needless to say the glass was broken. They insisted that I return the glass pieces t... もっず芋る

5぀星のうち5の評䟡

I've just received my gorgeous &Tradition vase. As described and even better than in pictures! Very well packaged. Nice delivery times considering UK delivery: ordered on 8th April and received... もっず芋る

5぀星のうち5の評䟡

Ordered a Nordlux table lamp. Arrived within a week of ordering. The plus in ordering from Lampmasters over other sites that also stocked this lamp is that there was a bulb included for the same price... もっず芋る

5぀星のうち3の評䟡

Ordered a floss chandelier , was on sale for €1600, all appeared well , after installing, we found that 10 light bulbs not working out of 30, not bulb related as I tested the bulbs different location... もっず芋る

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䌁業情報

  1. 照明専門店
  2. ・
  3. ランプ シェヌド提䟛業者
  4. 家具の付属品
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圓該䌁業による蚘述

✔ Strongest designer range ✔ 30 days return policy ✔ Excellent customer service At Lampmasters, we have collected the most exclusive lamps from top-class designers and manufacturers.

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3.3

たあたあ

TrustScore 5段階評䟡の3.5

164件のレビュヌ

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3.3

すべおのレビュヌ

(164)

過去12か月のレビュヌ数: 13件

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5぀星のうち5の評䟡

Exceptional service and an impressive range of products at competitive prices

Dear Henri
I just wanted to thank you for your exceptional assistance during my recent purchase of a replacement lampshade. Your knowledge and guidance were incredibly helpful. I was especially impressed that you reached out to the manufacturer to double-check for me, which really helped put my mind at ease. I truly appreciate your patience and the effort you took to ensure I was completely satisfied with my selection.
Thanks again for such excellent service – I’ll definitely be recommending you to others! And I will keep coming back.

2024幎12月2日
自発的なレビュヌ
Lampmasters ロゎ

Lampmasters からの回答

Dear C,

Your high praise has been forwarded to Henri, who has been positively beaming since. We are glad to have been able to provide such a positive experience for you and value your beautiful words to the highest degree.

Best regards,
Team Lampmasters

5぀星のうち1の評䟡

Bought a £200 coatrack which was


Bought a £200 coatrack which was supplied and delivered without the required fixings in the box. Lampmasters refused to send the fixings out to me after, this has been going on for 3 weeks now. Every time they request another picture. Send a picture of the box. Then send a picture of the instructions manual. Send a picture of the coatrack. Send a picture of the code on the coatrack (there isn't one). Send another picture of the box.
They send out items without the fixings (which state they are included) but aren't, then instead of solving the issue, they just mess you around til you give up. I would never purchase from them again and would recommend that nobody does.

2025幎1月14日
自発的なレビュヌ
Lampmasters ロゎ

Lampmasters からの回答

Hello Charlie,

We are sorry to hear that you are disappointed with our service.
However, all our suppliers ask for batch numbers and sometimes additional photos during a claim process,
We have to follow their rules and that is why we asked you to provide them.

We apologize for the inconvenience and we hope for your understanding.

Lampmasters team

5぀星のうち1の評䟡

Item arrived damaged and I'm still


Item arrived damaged and I'm still waiting for a response from their 'claims' team over a week later... Not great!

2025幎1月1日
自発的なレビュヌ
Lampmasters ロゎ

Lampmasters からの回答

Dear Connor,

As our office was closed some days over Christmas, we only managed to respond back to you on the 30/12.
We do apologise for this delay.
As stated in the email, the case has been forwarded to our claims department, who will be looking into this as soon as possible.
We apologise for any inconviniece this may have caused you.

Best regards,
Team Lampmasters

5぀星のうち1の評䟡

Still not received my parcel

Still not received my parcel, order was placed in November. Lamp masters have sent my parcel/order out with only part of my address on it therefore courier is unable to deliver been a disaster trying to contact courier to rectify the problem now 19th December and no parcel very disappointed customer.

2024幎12月19日
自発的なレビュヌ
Lampmasters ロゎ

Lampmasters からの回答

Hi Nicole,

Unfortunately, while placing your order with us on November 30th, you stated your address details incorrectly. We shipped it on December 3rd and you contacted us about changing the delivery address after the first, failed delivery attempt.

We contacted GLS about correcting the delivery address the same day you emailed us - December 12th.

We tried to reach out to GLS once again to escalate your case.

We apologise for the inconvenience and hope for your understanding.

Team Lampmasters

5぀星のうち5の評䟡

Never used lampmasters befor
 I


Never used lampmasters before
 I checked trust pilot for reviews
 some good some not so good reviews
. My whole experience with lampmasters is 100% satisfaction
. Henri who was helping with my order ( I live in Glasgow) I wanted delivery to go smoothly and it did .. he kept me updated the whole time if I had any concerns he delt with them professionally. So much so I am hoping to order table lamp to match inlay t2 linear floor lamp 
.i would recommend lampmasters 100%
 Eleanor H

2024幎11月5日
自発的なレビュヌ
Lampmasters ロゎ

Lampmasters からの回答

Hi Eleanor,

Thank you for your kind words, which have been forwarded to Henri - he extends his humble thanks as well. Have a lovely Christmas!

Best regards,
Team Lampmasters

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