LANDBAY レビュー 

638
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... もっと見る

企業が回答しました

5つ星のうち5の評価

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... もっと見る

5つ星のうち5の評価

Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... もっと見る

企業が回答しました

5つ星のうち5の評価

Recently did a Ltd company BTL Purchase for a client. The BDM Rahead was very informative and knew the criteria very well. The underwriter stayed in contact throughout and we had a direc... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. マーケット オペレーター

当該企業による記述

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

638件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 84%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(638)

過去12か月のレビュー数: 127

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

What a great lender

What a great lender, always in hand to help make the case fit, listened to use and once we found the correct rate to help the loan fit on a ltd co BTL the mortgage was produced in hours! will def use again!

2024年7月31日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Thanks Natalie! We look forward to working with you again soon.

5つ星のうち5の評価

Excellent service

Excellent service, swift responses and direct access to the underwriter. How refreshing is that!
Chloe was always so helpful and was ALWAYS available to speak to me which made the whole process so much easier. Thank you Chloe

2024年7月26日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Emilio,

Thank you for leaving a review. We've passed this on to Chloe!

5つ星のうち5の評価

Very smooth processing

Very smooth processing. Welcome assistance from the BDM Ian. Very clear list of requirements and speed of processing from the underwriter James.
Very please with the outcome and impressed with the way the case as been handled.

2024年7月3日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Mark, thank you for your feedback. We have passed your review on to Ian and James.

5つ星のうち5の評価

HMO Remortgage

very easy to deal with and regular updates. special thanks to Jasmin Locke on a recent case that made Landbay, as always, very easy to deal with for cases

2024年6月21日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Thank you Jordan! We've passed this review on to Jasmin.

5つ星のうち5の評価

Efficient at every stage

The system was easy to use, great support and service from the team and updated at every stage. Very efficient and the product offering was superb.

2024年6月21日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Lucy,

Thank you for your review. We're glad you enjoyed using our broker portal and our products.

5つ星のうち5の評価

A helpful BDM

A helpful BDM, an understanding and communicative Underwriter and a Head of Sales who got involved.

2024年6月20日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Thank you Chris! We're glad you enjoyed working with us.

5つ星のうち5の評価

Enjoyable experience

Jon Braddick, BDM, very approachable and know what help is needed .
Shalini Tamang,Underwriter, understand the case really well and help to solve the valation problem and always keep us updated.
Plus their system is very simple to use.

2024年6月7日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Nan,

Thank you for your review and feedback. We have passed this on to Jon and Shalini.

We look forward to working with you again soon.

5つ星のうち5の評価

Very easy to deal with..

Very easy to deal with... Good BDM's and underwriters.
It was an easy process and Landbay are a lender I would use again.

2024年4月6日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Ian, thanks for your review. We're glad you found our process easy and hope to work with you again soon!

5つ星のうち1の評価

Absolutely the worst lender I have ever…

Absolutely the worst lender I have ever dealt with. My experience with Landbay Mortgages has been nothing short of a nightmare. Initially, I was on a fixed-rate mortgage, which suddenly switched to a floating rate without proper notice, effectively doubling my mortgage payments. The new rate was so exorbitant that I had to negotiate a payment plan just to manage the skyrocketing costs.

The ordeal didn't stop there. After enduring months of delays because they kept requesting additional documents, the head underwriter finally approved my new mortgage. However, just when I thought the nightmare was over, they pulled the new mortgage offer without any valid reason. This happened after they had dragged the process out long enough to push me into arrears and force me into a payment plan under the oppressive floating rate.

Landbay Mortgages' incompetence and unscrupulous practices are appalling. They have no regard for their clients' financial stability and seem to thrive on creating distress. Their constant delays, changing terms, and ultimate withdrawal of the approved mortgage demonstrate a complete lack of professionalism and reliability. I urge anyone considering Landbay Mortgages to steer clear and find a more trustworthy lender. This company is an absolute disaster and will only lead you into financial ruin. Avoid at all costs.

2024年5月27日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Dear Vivek,
 
We understand that mortgage terms can be complex, and we appreciate your patience in allowing us to look into your case.
 
A fixed-rate mortgage will always revert to a variable rate once the fixed period ends, which was 5% + BBR, as detailed in your mortgage offer. It also outlines when the fixed rate period ends.
 
We also notified your broker 90 days before the end of your current fixed deal and then we notified you 30 days before.
 
Regarding rescinding your new mortgage offer, Landbay is a responsible lender with strict policies that need to be met to consider a new application.
 
I appreciate that this isn't the outcome you would've wanted. However, I hope that our response clearly explains why we have made this decision.

5つ星のうち5の評価

Scott (Underwriter)

Scott (Underwriter), was amazing. Constantly keeping me updated and being proactive. So grateful he was dealing with this case as I don't think it would have been offered without him.

2024年5月29日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Creig, thank you for your review. We're glad you enjoyed working with Scott and have passed this on to him.

5つ星のうち5の評価

Virtually unparalleled access and…

Virtually unparalleled access and excellent service from Landbay's underwriter on a number of recent cases, without which it's entirely possible none would have proceeded with this lender.

2024年5月29日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Thank you Ron! We look forward to working with you again soon.

5つ星のうち5の評価

Landbay from enquiry to offer

Landbay from enquiry to offer - simple application process, with shopping list of requirements and items conditioned for offer made the application process transparent and achievable there by meeting clients objectives - Very happy

2024年5月22日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Paul, thank you for your review. We're pleased you found the application process simple and hope to work with you again soon!

5つ星のうち5の評価

Great lender

This lender delivered a quick efficient service throughout. Great product and very helpful. Harry was always on hand to answer any queries. Highly recommend

2024年5月20日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Marian, thank you for your review. We're glad you enjoy our products and working with Harry.

5つ星のうち5の評価

Simrat the underwriter was amazing

Simrat the underwriter was amazing. kept in contact with me. friendly. Even called me to offer a cheaper rate before pressing the green light on the mortgage offer! amazing. keep up the good work.

2024年5月20日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Jahan, thank you for your review. We've passed your feedback on to Simrat!

5つ星のうち1の評価

Avoid at all costs

It took over a year and still no mortgage in place so I had to go to another provider. Very slow and difficult to work with- take my advice and never use this company as I certainly never will again, even if they are the 'cheapest'. It got to the point where I had to complain about the complaint because it took a long time for anyone to get back to me!

2024年1月10日
自発的なレビュー
5つ星のうち5の評価

Great pre application advice from…

Great pre application advice from Shannon, BDM and clear requests from Chris Plasterer in underwriting team. The ability to have a conversation with both of these people at Landbay mad the journey for UK Adviser and the client much better

2024年5月15日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Hi Michelle, thank you for your review. We've passed this on to Shannon and Chris. We hope to work with you again soon!

5つ星のうち5の評価

Great service

Great service, and underwriting

2024年5月14日
自発的なレビュー
LANDBAY ロゴ

LANDBAY からの回答

Thank you Andy! We hope to work with you again soon.

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