Laresar レビュー 

La rapidité de réponse, le suivi des messages , et un tres bon produit sur mon achat malgré le fait de ne pas trouver de pièces de rechange

Très bon rapport qualité / prix. Bonne navigation et bonne qualité d aspiration. Lavage plutôt correct également.
Il passe bien sous les lits et meuble.

Der Laresar-Staubsauger fiel nach 3,5 Monaten aus. Der Kundenservice reagierte jedoch vorbildlich: Nach Problemschilderung mit Video-Nachweis wurde umgehend ein Ersatzgerät verschickt. Der Kontakt war durchgehend sehr höflich.

I had a fault with the Evo model where the dust box guard had snapped. I reached out to support, and they supplied a replacement free of charge and quite promptly. I was quite impressed with the ease of supplying the replacement!

Terrible from the very beginning… the mop got caught up in the machine, so I only used it as a vacuum. After 1 year it stopped working! Pure Junk!!

Defectueux ne veulent pas respecter leur garanti d un an.

Mi experiencia con laresar ha terminado siendo buena,la verdad que mi aspiradora funcionaba de maravilla y tuve un problema que al final me han resuelto muy bien y lo que me ha gustado mucho es su atención al cliente,desde la primera vez que hablé con ellos contestaron muy pronto y siempre han respondido a los correos que he mandado

Son unos estafadores ni se os ocurra conprarles nada son europeos pero no quieren saber nada de las garantia

Laresar M3 Nass Sauger, der allerletzte Schrott, nach 8 mal benutzt läuft die Bürstenrolle nicht mehr. Kundenservice reagiert nicht auf meine Anfrage. Haltbarkeit des Saugers ist sehr schlecht. Einfach nur teurer Schrott. Nie wieder.

Mit Abstand der schlechteste Kundensupport. Die 2 jährige Garantie kann man in die Tonne kloppen. Aliexpress erwartet ein Gutachten vom TüV um hier zu helfen. Der Saugroboter funktioniert nach genau einem Jahr nicht mehr

This vacuum is absolutely rubbish. Not worth $50. Only good thing is the light

Are you looking for a hoover that doesn't clean or self-empty, requires constant maintenance, and keeps stopping halfway through cleaning sessions? Then this Laresar robot is for you!

You will enjoy having to manually empty it during every use or putting your bare fingers in dust and dirt to to detangle the brush twice a day. You will certainly enjoy having to broom afterwards because it doesn't collect dirt properly in corners or even central areas. And you will enjoy speaking to the costumer service team who will not supply a replacement nor accept a return despite the 2 year "VIP" warranty.

Make sure to tell your friends and family about this undeniable deal!

I had a problem with my laresar mars 1 robot hoover and happily I have just received my replacement robot hoover from laresar and it is working perfectly now

Ho comprato una aspirapolvere Laresar senza filo, a batteria. All'inizio sembrava andasse decentemente, prestazioni di aspirazione discrete, batteria con durata limitata, ma tutto sommato lo usavo per un paio di stanze. Dopo circa 10 mesi è completamente morto. È stato allora che ho scoperto che il sito Laresar per avvalersi della garanzia è di fatto una truffa. Non c'è possibilità di farlo riparare. Insomma un oggetto usa e getta. Lo stesso è capitato a mia sorella: a lei è durata 7 mesi. Insomma da evitare assolutamente.

Ich kann mich den vorherigen Bewertungen nur anschießen und zustimmen.
Nach nur einem Jahr war die Bodenbürste kaputt und der Staubsauger für 250 € nicht mehr brauchbar und extrem laut.
Super schlechter Kundenservice, nachdem ich mich per Mail an Bayerswerk wendete, kam nur eine Standard-Mail zurück, in der nicht wirklich auf mein Problem eingegangen wurde. Nach mehrfachem E-Mail Kontakt und Eigenrecherche kam heraus, dass es gar keine Ersatzteile gibt.
Also ein sehr teurer Staubsauger, der wie auch in den anderen Bewertungen zu lesen ist, schnell kaputt geht, es keine Ersatzteile gibt und der Kundenservice unbrauchbar ist. Hier kaufe ich nicht mehr.

Laresar Robot, prodotto cinese scadente!!!!!!
Ha smesso di funzionare dopo pochi mesi e l’assistenza è una truffa che risponde dalla Cina, dicono di aver spedito un altro robot, mai arrivato, dicono che si è perso durante il trasporto… adesso non rispondono neanche più!!!!! Soldi buttati.

Bought laresar robot vacuum. The thing was used a little then put away for a good while. Doesn't work at all now & customer support won't do anything about it as outside warranty - no way to even repair at a cost suggested.

Saugroboter Laresar L6 Pro.
- Akku nach 2,5 Jahren defekt.
- Fehlermeldung "Lüfter abnormal". Gerät geht auf Störung.
Kundendienst weisst auf Ablauf der Garantie hin und bietet gegen Gebühr den Verkauf von Ersatzteilen (soll ich den Lüfter selbst einbauen), bzw. sie unterbreiten einem alternative Lösungsvorschläge (wie die wohl aussehen werden?).
KURZ: das Gerät taugt einfach nichts (China-Schrott)

I purchased the Laresar L6 Nex robot vacuum in 2023 following a recommendation from a friend. For a time, the product performed satisfactorily; however, it has recently developed a serious fault and is no longer able to empty dust into the docking station.

I reported the issue to customer service and was instructed to carry out several troubleshooting steps, including providing photographs and videos to check for blockages. I complied fully and supplied all requested evidence. After reviewing this, I was informed that the dust collection base likely requires replacement, and I therefore provided my order number as requested.

I was then told that the product is out of warranty and, astonishingly, that the dust collection base is not sold as a replacement part. This leaves me with a device that is effectively unusable after just two years of normal use, with no repair or replacement option available.

Am I genuinely expected to discard an expensive appliance simply because the manufacturer does not support its own product beyond a short warranty period? This reflects extremely poor after-sales support and raises serious concerns about product durability and customer care.

Based on this experience, I would strongly advise against purchasing Laresar products. Save yourself the frustration and expense of owning a device that cannot be repaired and is abandoned by its manufacturer once the warranty expires.

Pathetic service and deeply disappointing customer support.