larsnysom.com レビュー 

Excellent customer service replacing a product under warranty. Thanks very much.

Exemplary customer service and high-quality essentials. I was impressed by how quickly and professionally the LARS NYSØM team handled my inquiry. The communication was clear, and the solution was faster than I expected. This is a brand you can trust. The 'Beauty of Simplicity' isn't just a slogan here – it’s reflected in their products and their approach to the customer.

Really lovely salt and pepper grinders, you can adjust the coarseness of the grind which is great and they look beautiful in our kitchen.

Unfortunately the pepper grinder stopped working after about 18 months, but I reached out to them on Instagram to see if they could help and they sent me a replacement free of charge! Really impressed with their customer service and we're looking forward to having the full set again.

Quite simply the best service I have ever got from a company. I emailed on Friday and a replacement product was delivered to the uk on Sunday. The salt and pepper grinders look lovely and are very simple to use. A perfect combination of an attractive product with excellent service.

Wir haben uns die sehr schön und schlicht designten Pfeffer/Salz Mühlen Spænding gekauft und sind damit sehr zufrieden. Bei einem Problem hat der Kundenservice sehr schnell, freundlich und kulant geholfen.

Ich habe vor ein paar Monaten ein elektrische Mühlen Set gekauft, die toll designed sind, eine -sehr angenehme- Soft Touch Oberfläche haben und perfekt funktionieren. Diese Soft Touch Oberfläche in weiß hat allerdings einen Nachteil: bestimmte Lebensmittel/-farben können Flecken hinterlassen. In meinem Fall war es Kernöl. Sieht am Esstisch nicht gerade schön aus. Also hab ich den Kundendienst kontaktiert- und innerhalb von 24 Stunden hatten wir eine für mich passende Lösung. Top Kundendienst, volle Weiterempfehlung meinerseits für das Produkt und den Kundenservice!!!

I’ve recently had to deal with Larsnysom because of a defective salt \pepper mill. I can honestly say that this experience has restored my faith in customer service. They are, without a doubt, the best company I’ve dealt with for years re customer service and I can’t recommend them highly enough. I’ll definitely be purchasing more of their products in the future - thank you - absolutely incredible customer service!

Leider ist bei meiner Pfeffermühle das Mahlwerk ausgebrochen. Dies hatte ich bei Lars Nißom gemeldet. Der Schriftwechsel und die Bearbeitung der Reklamation war vorbildlich. Mir wurden sogar zwei neue Mühlen im Austausch geschickt. Das war mehr als großzügig.
Bin sehr zufrieden mit der Qualität, dem Design und dem Kundenservice. Vielen Dank

1A Kundenservice! Tolles Design. Vielen Dank!

Top Kundenservice – absolute Empfehlung!
Meine Bestellung hatte leider einen kleinen Defekt. Der Kundenservice hat sich jedoch vorbildlich darum gekümmert und das Problem schnell gelöst. Sehr vertrauenswürdig, kann ich nur empfehlen!

Aparte que la taza térmica me parece espectacular en diseño, tacto y mantenimiento de temperatura, el servicio de atención al cliente es excelso. Tratan de ayudar en todo lo posible y hasta que no lo consiguen no paran. Excelente empresa.

We’ve been really pleased with our product overall, it’s worked well, though we did run into a few intermittent issues. When we contacted customer service, they couldn’t have been more helpful. They listened, understood, and resolved everything quickly. Honestly, we couldn’t have asked for a better experience.

I was given a lovely lars nysom bread box for my birthday recently but there was a slight fault with it. I contacted their customer service dept and was extremely impressed with their rapid, helpful and most courteous response. Within a few days I had a perfect replacement box in my kitchen, sent top speed from Germany! This was the customer service one always hopes for: friendly, proactive and with a quick, satisfactory conclusion. I shall be buying more items from them in future.

Quick responses, helpful solutions and effcient delivery of those solutions. I feel like this is a customer focused company that is proud and confident of its products, and reinforces this ethos with great after-sales service. You've definitely won a repeat customer. Thanks!

Customer service is exceptional! I ordered a salt and pepper set and these were faulty. After contacting customer services a new set was sent the same week. They replied very quickly to my emails and were incredibly helpful. The new set works perfectly and looks gorgeous.
I would definitely buy from this company again.

Très joli duo de salière et poivrière ! Je les adore ! Et le SAV est au top ! <3

Ho acquistato il set di macina sale e pepe di questa giovane azienda e ne sono rimasto davvero colpito. Il design è minimalista ma elegante, perfetto per dare un tocco moderno alla cucina. Sono prodotti semplici da usare, molto funzionali e con una macinatura davvero efficace.

Avevo riscontrato un piccolo problema iniziale, ma il servizio clienti è stato impeccabile: rapidissimi, gentilissimi e sempre disponibili. Davvero raro trovare un’attenzione così!

Consigliatissimi, sia per la qualità dei prodotti che per l’eccellente assistenza

One of the best companies I have ever dealt with, such great customer service! I live in the UK and bought a salt and pepper grinder, but after more than a year of using the product the pepper grinder was not working. I contacted customer support and they immediately sent me a new replacement despite being out of warranty. I never knew such great customer service still existed, I was so happy the package arrived in like two days of contacting the company. Very beautiful products, great quality and excellent customer service!

We had a problem with our 1 year old salt mill.
One mail and they immediately replied with excuses and a few days later we had a complete new pepper and salt mill set. No need to return the old ones. Great service

Excellent customer service
Purchase rechargeable salt and pepper mills via Amazon UK. One mill would not charge correctly. Connected Lars Nysom through the Amazon link and was very quickly sent a working replacement. Customer service was quick, efficient, polite and exemplary.