We are currently having such an amazing first experience with Leaders. Especially with Eliza our property manager. She goes above and beyond. And from where we started with our home that desperat... もっと見る
所在地
所在地を変更100 High Street, MK40 1NN Bedford, GB
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S O P H I E P O N D ⭐️⭐️⭐️⭐️⭐️ You have made our move so easy - your lovely welcoming smile and bubbly personality has helped to make finding our home in Bedford a really easy and happy one. You make... もっと見る
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If I could leave zero stars for this agency I would .Appaled how I have been treated over 4 years from this agency .They are money grabbers.Lived in aproperty with constant damp issues which never got... もっと見る
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Olayinka My experience with Anna was amazing.First, for the record she is beautiful, friendly, polite and was willing to answer every question I asked without any rush and with smiles as well.... もっと見る
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企業情報
Leaders - Bedford について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
100 High Street, MK40 1NN, Bedford, 英国
4.0
ほぼ満足
90件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My sale has taken over 6 months
My sale has taken over 6 months. The major issue I have is that when the Sales Manager explained that another set of solicitors would have to be involved due to the buyers solicitors not being on the lenders panel, He assured me that despite this the sale would not be delayed more than a few weeks. This was at the end of May and I finally exchanged in late August. Every month it was promised that exchange would take place from Leaders. If they would have been honest in May I would have remarketed the property. Also it took a long time for the buyer to secure finance and from my experience of selling and buying, estate agents job is to conduct due diligence and not wait until I had to badger them non stop to tell me that the finance was delayed again and again. No due diligence here whatsoever and misleading on timescales. My experience was extremely stressful and 100% would tell others to avoid using you.
2022年8月19日
自発的なレビュー
Leaders - Bedford からの回答
Dear David Pettit,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
Courtney Anderson is our new property manager
Courtney Anderson is our new property manager. She has promptly addressed all pending queries we had. We are very pleased with her. Her friendliness and professionalism made the difference in our experience with leaders. Thank you.
2022年8月9日
自発的なレビュー
Leaders - Bedford からの回答
Dear Lincoln,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
We are tenants in a leaders property…
We are tenants in a leaders property and had an issue with our cooker, I raised the fault on their online portal and had they had someone out to fix it the next day!
Very quick and efficient, thanks again.
2022年8月4日
自発的なレビュー
Leaders - Bedford からの回答
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Leaders Bedford… Simply Fantastic!
Moved in with Leaders Bedford yesterday, Chloe was fantastic! Super polite and helpful all the way through. Couldn’t have asked for a smoother transition into my new forever home.
2022年6月8日
自発的なレビュー
Leaders - Bedford からの回答
Dear Vanessa,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Friendly and professional service
Recently renting a property with leaders and have been looked after exceptionally by Jade. She had really helped us get moved into this property on our desired date despite some set backs.
Wouldn’t recommend Leaders more if you are seeking to rent a property.
2022年4月22日
自発的なレビュー
Leaders - Bedford からの回答
Dear Megan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders Bedford
Leaders Bedford
Dealt with Chloe she was really helpful and answered all my questions. First class service. Well done chloe!!
2022年4月6日
自発的なレビュー
Leaders - Bedford からの回答
Dear Tracey,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders - Bedford からの回答
Dear Brendan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders gave me a quality service…
Leaders gave me a quality service from start to finish. I also used Leaders mortgage advisor. She was able to beat the competition in terms of interest rates.
I will use again when the next move comes along
2022年2月22日
自発的なレビュー
Leaders - Bedford からの回答
Dear Scott,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
This company are not to be trusted they…
This company are not to be trusted they told lies to us and took money from us under false pretences.
The agreement between us has been ended for four days yet despite emails and phone calls they still owe us £150 which they make all manner of excuses not to pay. Please avoid at all costs they are not legitimate
2022年2月3日
自発的なレビュー
Leaders - Bedford からの回答
Dear Handy Andys,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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