Leaders - Boston レビュー 

179
•
TrustScore 5段階評価の5

4.8

Lancaster House Gilbert Drive, PE21 7TQ Boston, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Gemma hughes has been fantastic along the way . We have had very few problems and she solved them all . Very prompt in answering and always polite. Thank you for making our renting experience an enjoy... もっと見る

企業が回答しました

5つ星のうち4の評価

Have been a landlord since 1996. Found Berry Barlow to be very professional (Leaders Lincoln Office) and achieved a very high rental value for my 2 bed house in Lincoln, in fact my rent was 30% higher... もっと見る

企業が回答しました

5つ星のうち5の評価

Ellie did my inspection today. She was polite efficient and professional. This process always feels a little intrusive but Ellie put me at ease, thank you.

5つ星のうち4の評価

Ellie came and did house inspection she was lovely came at 12 in our between 12-5 slot. Congratulated me on our new addition my 5wk old baby boy elijah and did what she needed to do and left. She was... もっと見る


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Boston について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • Lancaster House Gilbert Drive, PE21 7TQ, Boston, 英国

4.8

優良

TrustScore 5段階評価の5

179件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(179)

過去12か月のレビュー数: 2,526件

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5つ星のうち5の評価

just moved into my apartment and I must…

just moved into my apartment and I must say I do appreciate the rapid reply to queries and issues and the speed with which you guyz sort them out. I believe I would have a good stay while here.

2024年7月17日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Charles

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Amazing experience with leaders…

Amazing experience with leaders especially with "Gemma" . My stay with them for 2 years has been very smooth and they have been promptly resolving issues if brought to them.

2024年7月11日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Muhammad

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Gemma a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

I have nothing but good words about the…

I have nothing but good words about the whole team in Boston, the lettings team went above and beyond and the property management team have been brilliant in helping me while I was getting settled.

2024年7月3日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Rachel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち1の評価

Avoid

Brilliant when I first became a tenant now no care is given. Staff hound you to do a good review mentioning names to get their little bonus. Been waiting years for work to be completed, always pass the book to someone else. Hole in the wall when moved in, the put masking tape over it. Letterbox leaking when rains, still not sorted. Half the walls falling off, they're not interested. Friends of the landlord just turning up, using the driveway and riding through with a ride on lawnmower, non secure property. Can't wait to find somewhere new with a decent and interested landlord that wants to look after their property. If I could turn back I'd never use leaders again. Can't wait to find somewhere new, feel sorry for the next victim that pays £700 a month for a sh**hole of a house. Freshly painted when first moved but never mentioned about the damp and salt coming through so as you can imagine, it's dropping off. Unsafe bedroom doors. The list goes on. Oh and when you mention anything about taking it further, your end of tenancy comes up.

2024年3月1日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Callum

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

5つ星のうち5の評価

Gemma has provided us with a great…

Gemma has provided us with a great service. She’s always been most helpful and efficient. Thank you Gemma.

2024年6月24日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear I Fleetcroft

Thank you for the lovely 5 star feedback for Gemma we really appreciate you taking the time to leave a review.

Many thanks
Customer Care Team

5つ星のうち5の評価

Rental experience

Always happy to help and sort out any issues . Gemma is always happy to help , replies swiftly and gets things sorted straightaway .
Thankyou again Gemma

2024年6月17日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Lorretta.

Gemma is a great asset to the company and it is lovely to receive this feedback for her hard work.

Many thanks
Customer Care Team

5つ星のうち5の評価

Moved to a new home

Just moved in and it been good so far brilliant staff and a great help from shane he supported me with getting the property thank you

2024年6月6日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Aaron.

Good Luck in your new Home, Shane is pleased you were happy with his assistance.

Many thanks
Customer Care Team

5つ星のうち5の評価

Outstanding service

Really quick and helpful responses always going out there way to make sure we as tenants are happy and satisfied with everything that going on in and around renting our property in particular

Gemma Henderson she's always gone out of her way to make sure we're happy in our home

2024年5月7日
自発的なレビュー
Leaders  - Boston ロゴ

Leaders - Boston からの回答

Dear Liam Richardson

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Leaders is the first letting agency…

Leaders is the first letting agency where me and my partner felt that finally all boxes get ticked. Whenever we have an issue it gets sorted and we have been happy with the service received so far. Lyndsay has been amazing to us, very helpful and understanding.

2024年3月8日
自発的なレビュー
5つ星のうち5の評価

Fantastic Customer Service

Fantastic Customer Service. I required some important information urgently and rang the Boston office first thing on a Monday and spoke with Gemma Hendrerson. Not only did Gemma manage to get the information I required back to me very quickly, it also include inforamation from the company before Leaders took over. Absolutely brilliant service, thank you.

2024年3月4日
自発的なレビュー
5つ星のうち5の評価

Gold star customer service

Been a tenant through Leaders for a number of months now and throughout the whole process from application to property management, their services have been nothing short of exemplary.
Staff have always been incredibly polite and helpful. If any issues do occur, Gemma & all the team are always there to make sure everything is resolved very quickly.

2024年2月26日
自発的なレビュー
5つ星のうち5の評価

A big thank you to Gemma.

A big thank you to Gemma for helping to get the next door neighbours fence sorted out after no one wanted to know. She is always so polite even after i had a bit of a rant one day,not like the ignorant person i spoke to at the letting agent that lets that property.

2024年1月31日
自発的なレビュー
5つ星のうち5の評価

Communication

Easy to communicate, quick response and eager to resolve any issues. Very pleasant to have a rant at and a laugh. I always feel confident with Holly which makes me feel we are part of a team to look after someone else’s house and my home together. Thanks

2024年1月25日
自発的なレビュー
5つ星のうち5の評価

We are currently renting a property…

We are currently renting a property through Leaders and have been for the past couple of years. Our current property manager, Gemma Henderson has been great! So friendly and efficient to answer any questions or resolve any concerns.
Thank you! Very happy tenants!

2024年1月11日
自発的なレビュー

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