Leaders - Fareham レビュー 

110
•
TrustScore 5段階評価の4.5

4.7

7 Westquay House 20 West Street, PO16 0LG Fareham, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Eloise a senior property manager at Fareham has since she started been professional and helpful whilst going the extra mile to make sure that any issues with the property are resolved in a timel... もっと見る

5つ星のうち5の評価

From the beginning of looking into renting my property out, getting the property ready and finding tenants, Leaders have been amazing. Dan gave me all the information I needed to make an informed deci... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been using Leaders to rent out my property for around 8 years and during that time I have been nothing but impressed with their efficiency, approachability and overall helpfulness. When my tena... もっと見る

企業が回答しました

5つ星のうち5の評価

We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many tha... もっと見る

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Fareham について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
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Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • 7 Westquay House 20 West Street, PO16 0LG, Fareham, 英国

4.7

優良

TrustScore 5段階評価の4.5

110件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(110)

過去12か月のレビュー数: 2,504件

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5つ星のうち5の評価

We’ve just rented a property with…

We’ve just rented a property with Leaders and the process couldn’t have been easier. Really helpful and lovely people working in the Fareham Branch.
Thanks!

2025年1月15日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear A Collins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the team at the Fareham branch a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Thank you to Emily Bligh at Leaders…

Thank you to Emily Bligh at Leaders Fareham for making our moving process so easy and stress free. Not only was she so friendly, she has been really helpful in answering all our questions.

2024年12月27日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Rosella
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!

Many thanks
Customer Care Team


5つ星のうち5の評価

First time using Leaders as a service

First time using Leaders as a service, and it has been absolutely seamless and very supportive with the help of Emily Bligh who has been with us every step of the way.

Great customer service.

2024年12月27日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Kern
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!

Many thanks
Customer Care Team


5つ星のうち5の評価

Very helpful great in helping fingers…

Very helpful great in helping fingers ng a suitable place. Becky is fantastic and very helpful 😀

2024年12月6日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Liam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Wonderful

The staff have been amazing! The process has been easy and they are always there to help! Best service from a letting agent I've had

2024年11月22日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Wendy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Amazing service

Amazing service

2024年11月15日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Jennifer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Amazing

Amazing, have been very helpful all the way through. Nothing too much. Thank you . Happy tenant !!!

2024年11月1日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Jacemoore

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Becky and Emily have been fantastic

Becky and Emily have been fantastic. Made the move very smooth and easy. Would highly recommend

2024年10月30日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Samuel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily and Becky a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Appreciation

It is my first time to have a video house viewing from Hong Kong. My agent Emily Bligh​​​​ is great. She presented us a very nice house. Tried hard to deal with the landlord and me about the start date of tenant. We are highly appreciated with her great effort. 👍

2024年9月24日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Olivia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Becky was super helpful and good at…

Becky was super helpful and good at communicating and keeping us up to date on all details. She made the process super simple and easy. Emily was also great and able to help as and when needed. Thank you!

2024年8月19日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Erin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち1の評価

Poor experience

I have been with this branch for over 5 years. In my view the customer is never put first, they will always blame you or the tenant for any issues. Poor service has meant I took over the account on behalf of my tenant and have done so for years yet still charge me the earth when I am managing the account myself and make it extremely difficult to part ways to the point the ombudsman is now involved. Lots of disturbing emails sent to my tenant, lack of care, poor poor service and not solution orientated at all. Today, 02.08.24 they still continue to mess up payments. If you want an agent who doesn't care, does not take complaints seriously, whom leave you feeling totally and utterly frustrated to the point of crying then choose them. But I have warned you.

2024年8月2日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Good Morning

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.

Many thanks
Customer Care Team

5つ星のうち5の評価

Becky and Emily made the process of my…

Becky and Emily made the process of my renting very easy and made sure that I was 100% aware of what what happening. The communication was perfect and I reccomend going here for your rent/buy!

2024年6月8日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Tay

Thank you for leaving your review Emily and Becky will be thrilled to hear you left them a 5 star review.

Many thanks
Customer Care Team

5つ星のうち5の評価

Thankyou so much to everyone and…

Thankyou so much to everyone and especially Emily at leaders for helping me and guiding me in renting out my first property. It was a very stressful time for me but Emily guided and helped me to receive a successful tenant and a smooth process of completion.

Thank you so much
Alexi

2024年5月30日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Alexi

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are pleased that Emily made the Letting process run smoothly for you.

Many thanks
Customer Care Team

5つ星のうち5の評価

Emily and the team have been excellent

Emily and the team have been excellent. My flat was rented out very quickly with a great tenant. They are quick to sort out issues without going over the top and charging a fortune for the smallest maintenance problems. As a landlord, I strongly recommend them.

2024年5月22日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Victoria

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
This is great to hear Emily and team are pleased they could help.

Many thanks
Customer Care Team

5つ星のうち5の評価

Thanks to Emily at Leaders Fareham for…

Thanks to Emily at Leaders Fareham for the great service in getting some referencing and agreements drafted for me. She always kept me informed with progress and managed the process from start to handover of keys - Thank You!

2024年5月1日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Alpha Whisky

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

I have rented a property in Fareham

I have rented a property in Fareham. Emily was extremely helpful and efficient. The whole process was quick and smooth.

2024年4月19日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Laura

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Excellent service

From the initial meeting through to occupation by tenants the Leaders team acted punctually and professionally guiding me as a 1st time landlord through the process.

2024年4月19日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Mike

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

A new Landlord

I have recently rented a house out for the first time. Emily and the other members of the team at Fareham were really helpful throughout the process. I was updated regularly, everything was explained well and they made sure the process was as stress free as possible. I would recommend to a friend, so far the experience has been really positive.

2024年4月3日
自発的なレビュー
Leaders  - Fareham ロゴ

Leaders - Fareham からの回答

Dear Nicole Houghton

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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