Absolutely useless, one office doesn’t communicate with another. My landlord decided to not let through them anymore but instead directly with me. They have harassed me for the rent and threatened ’f... もっと見る
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所在地
所在地を変更1 Elm Court 27 Old Milton Road, BH25 6DY New Milton, GB
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レビュアーのコメントを見てみましょう
I would like to thank both Honey and Lucy at New Milton for dealing with my unexpected change of tenancy efficiently and professionally. They helped make the move as stress free as it could be and wer... もっと見る
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Whereas Leaders as a national letting agency do leave a lot to be desired, there are some outstanding members of their staff who are the sole reason I stay with them Lucy Stephens is one of thes... もっと見る
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I have to say thank you to Honey Finch for her professional standards. I really apparated her understanding and giving me real needed advice. I would indeed to talk in the near future concernin... もっと見る
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企業情報
Leaders - New Milton について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
1 Elm Court 27 Old Milton Road, BH25 6DY, New Milton, 英国
4.8
優良
78件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our agent Harvey was a joy to deal…
Our agent Harvey was a joy to deal with. He was responsive and efficient.
2026年7月27日
自発的なレビュー
Leaders - New Milton からの回答
Thank you, Elizabeth, for your wonderful review! We're thrilled to hear that our agent Harvey was a joy to deal with and that he provided responsive and efficient service. Your feedback is invaluable to us as we strive to make every stage of the property journey clear and supportive.
Friendly and helpful staff
2026年4月17日
自発的なレビュー
Leaders - New Milton からの回答
Dear Cristina Silaghi
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
They were all so kind
2025年3月16日
自発的なレビュー
Leaders - New Milton からの回答
Dear Francis Munsayac, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Slick and easy renting
I have found the whole process of renting with Leaders easy and slick. From the first viewing with Ella David to having my moving in box presented to me in the office. Their systems are easy to follow and they kind of take you through step by step. Even little bumps in the process were handled calmly and with enough grace to earn their 5 stars. Thanks Leaders.
2025年12月2日
自発的なレビュー
Leaders - New Milton からの回答
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Ella. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Ella and Mike were fantastic
Both Ella and Mike were fantastic! They helped with regards to a very difficult and complicated property Let and I can't thank them enough. They both went out of their way to help in any way they could, even answering texts after the close of the day! Can't recommend them enough and thank you very much for all that you did for me.
2025年9月23日
自発的なレビュー
Leaders - New Milton からの回答
Dear Anita Allwright
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Leaders - New Milton からの回答
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Very helpful
Always helpful and keeping details up to date for tenants looking to rent.
2025年4月28日
自発的なレビュー
Leaders - New Milton からの回答
Dear Miss Porter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care team
Koorosh was very professional
Koorosh was very professional, he listened to me and I felt he responded to my questions in an informative and approachable manner.
2025年4月28日
自発的なレビュー
Leaders - New Milton からの回答
Dear Lesley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Koorosh a 5 star rating!
Many thanks
Customer Care team
Big thanks for Alex White
Big thanks for Alex White.
We had a lovely conversation and I believe that we get our matter sorted.
Keep doing your hard work!
Regards!
2025年4月24日
自発的なレビュー
Leaders - New Milton からの回答
Dear Radu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Alex a 5 star rating!
Many thanks
Customer Care Team
had a great experience with Alex .He…
had a great experience with Alex .He was friendly, professional, and very responsive throughout the process. He took the time to understand what I was looking for and made everything feel smooth and stress-free. I really appreciated his clear communication and helpful attitude. Moreover , his professionalism, attention to detail, and timely updates made the process seamless. Would definitely recommend his service to anyone looking for a property!
2025年4月11日
自発的なレビュー
Leaders - New Milton からの回答
Dear Goral
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Alex a 5 star rating!
Many thanks
Customer Care Team
Excellent and prompt customer service…
Excellent and prompt customer service by Alex. All queries were answered and we were booked immediately for viewing. Thank you!
2025年4月8日
自発的なレビュー
Leaders - New Milton からの回答
Dear Jewed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Alex a 5 star rating!
Many thanks
Customer Care Team
Koorosh Walter’s gave us 5 star service…
Koorosh Walter’s gave us 5 star service I would highly recommend he went above and beyond to help us
2025年4月1日
自発的なレビュー
Leaders - New Milton からの回答
Dear Rebecca
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Koorosh s a 5 star rating!
Many thanks
Customer Care Team
A property became available…
A property became available and I was informed straight away, given a viewing appt it was all sorted very quickly no questions asked. staff over the phone were very friendly and polite one happy customer
2025年3月19日
自発的なレビュー
Leaders - New Milton からの回答
Dear Laura
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Alex White
I went to view a bungalow yesterday. Thank you Alex, for very friendly and professional service. Very polite and helpful.
Now i am ready to move to my new house.
Many thanks.
2025年3月13日
自発的なレビュー
Leaders - New Milton からの回答
Dear Julianna
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Alex a 5 star rating!
Many thanks
Customer Care Team
Very good and professional service
Very good and professional service. Thank you for your assistance.
2025年3月11日
自発的なレビュー
Leaders - New Milton からの回答
Dear Jureerat
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Great experience
Alex White was very polite,helpful,fast responded to my emails,explained everything I needed know.
Thank you for your service Alex.
2025年3月11日
自発的なレビュー
Leaders - New Milton からの回答
Dear IIona
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Alex a 5 star rating!
Many thanks
Customer Care Team
We recently went to view a house and…
We recently went to view a house and Alex was very thorough throughout the viewing and was very helpful when asking questions. Very friendly company. Definitely recommend
2025年3月5日
自発的なレビュー
Leaders - New Milton からの回答
Dear Sasha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Alex a 5 star rating!
Many thanks
Customer Care Team
Leaders - New Milton からの回答
Dear Dan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Supportive & they have been very helpful so far…
They have been very helpful so far although not yet got any viewings for my requirements but they are keeping me updated on a regular basis.
2025年2月26日
自発的なレビュー
Leaders - New Milton からの回答
Dear Mrs Goodall
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Excellent customer service and…
Excellent customer service and professionalism from Alex. Thank you and we will contact Leaders in the near future to help us find the right house.
2025年2月25日
自発的なレビュー
Leaders - New Milton からの回答
Dear Bilqis Vicki Cacin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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