Leaders - St Helens レビュー 

60
•
TrustScore 5段階評価の4.5

4.6

Building 1, Unit B, Linkway West, Liverpool Road, WA10 1QT St Helens, Merseyside, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

After viewing a property with leaders and being offered the house, we was then assigned a property consultant. Zara was brilliant with us throughout the process. Zara was always at the other end of t... もっと見る

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5つ星のうち5の評価

Zara and the team at the St Helens branch have been super helpful and supportive throughout the application and leasing process for our new home. Regular updates were provided by email and by telephon... もっと見る

企業が回答しました

5つ星のうち4の評価

Thank you Leaders for our new home! George, Hollie & Rosey were really lovely people to communicate with in getting our tenancy set up. Communication was fantastic and they really allowed for a fast m... もっと見る

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5つ星のうち5の評価

I had the most amazing experience in what is a stressful time looking for a new property. Zara was the beautiful young lady that took us round the property. At all times zara was friendly, kind, knowl... もっと見る

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - St Helens について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • Building 1, Unit B, Linkway West, Liverpool Road, WA10 1QT, St Helens, Merseyside, 英国

  • 01942 717 242

4.6

優良

TrustScore 5段階評価の4.5

60件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(60)

過去12か月のレビュー数: 2,526件

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5つ星のうち5の評価

Thank you for all your help

Thank you for all your help, I have just moved into my new flat and I couldn’t be happier with the service I received

2022年9月30日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Daniel,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

All members of staff we’re extremely…

All members of staff we’re extremely helpful and went above and beyond to make things easy for us.We would recommend Leaders St Helens to anyone

2022年8月16日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Stewart

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち4の評価

Good service and friendly staff

2022年9月1日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Dave,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

5つ星のうち5の評価

Brilliant service

Brilliant service, very quick response to my search, so helpful, I'm in the process of letting a property and all the staff cant do enough for us,. Making the process so much easier,

2022年8月30日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Simon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

5つ星のうち5の評価

Lovely & friendly staff

2022年8月30日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Rachel,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

5つ星のうち5の評価

Great customer service from Shaun who…

Great customer service from Shaun who walked me through the letting of our property to Sue and Cara who dealt with everything up to move in, thank you very much

2022年8月19日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Andrew,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち1の評価

Just awful

Shocking letting service provided for the 12 months that I have been with them. I pay £42 a month for a Lettings fee and get zero return for that. All my dealings have been direct with the landlord who refuses point blank to put a penny into any repairs from dodgy electrics ( I haven’t had a working oven in the whole 12 months) to a leaking roof which the landlord drilled a hole in the ceiling to stop it collapsing but the left the hole, the damp stains and the wet stairs for me!
Overall a terrible experience from the agent and the landlord. Would never use this service again

2022年8月6日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Darren Dineley,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

5つ星のうち5の評価

Amazing experience in finding a new…

Amazing experience in finding a new property, kept up to date all along the way, everyone was so helpful, can’t thank them enough.

2022年7月29日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Gemma,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Saved from despair

Having listed our property with Sapphire Homes and having horrendous service, Shaun had sent us a letter asking if we needed help letting out our property. We got in touch and.. let’s just say… Leaders is an excellent company to work with. We are first time landlords and Shaun was patient, knowledgeable and explained all our options fully. We moved over to Leaders (and sacked off Sapphire homes) and been extremely happy with the service from everyone we have spoken to there. They are helpful, prompt at responding to questions and happy to help. Our property has finally been rented out in a very short space of time. We would highly recommend. Thank you Leaders!!

2022年7月26日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Sharon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Amazing experience!

I cannot thank Leaders - St Helens enough, for all of the help they have once again provided us in moving into a new rental property! Shaun, Cara and Sue have been a huge support from start to finish (from presenting us a lovely house, through the application stage, paperwork, moving in and aftercare). They have found us an amazing new home that we love! This is a winning team that care about their customers!

2022年7月21日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Mel,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Cara was very helpful

Cara was very helpful, nothing was to much trouble. Excellent 5*.

2022年7月6日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Tim,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Brilliant service from the Lettings…

Brilliant service from the Lettings team finding me a new home.

2022年7月6日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Susan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Impressive

I truly thank the team for helping with my move, very professional and friendly they made the whole moving experience stress free and simple.
Huge thanks to the staff at Leaders especially Cara & Sue. Cara was really impressive, she cleared my doubts and readily made help available where l had a challenge reaching the property management team to see to getting my radiator working. Leaders blew my mind when I was given a welcome pack on move-in day. thumps up.

2022年7月1日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5つ星のうち5の評価

PERFECT MOVE! GREAT TEAM

Absolutely perfect and helpful all the way through our moving process from start to finish I was guided and helped along the way! Great team Thanks Cara for the help really appreciate it.

2022年6月1日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Lewis,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Everyone so helpful

From initial contact to us moving into our new home the Leaders team were really helpful and answered any queries we had. They explained the process clearly and helped us with understanding the paperwork needed. (We are first time tenants). Particular thanks to Cara at st Helens who patiently answered my many questions and pointed me in the right direction where needed. Thanks again.

2022年5月3日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Very impressive

Very impressive the way we have been treated by Leader and its representative Cara Maleedy. The whole process was fast and smooth, not to mention the lovely welcome package Cara made for us. Really, really appreciated that!

2022年4月1日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Dear Mateus,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Good care

Cara helped me find a beautiful place to rent and made everything really easy. She is a great support and only a phone call away

2022年4月1日
自発的なレビュー
Leaders  - St Helens ロゴ

Leaders - St Helens からの回答

Good morning,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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